DPPH

Question 1

The Fire Department (Department) maintains a ______ tolerance policy toward discrimination, harassment and retaliation, which means that the Department may take corrective actions up to and including termination when policy violations occur

Answer 1

ZERO

Question 2

Members will note that several areas of the Handbook, including the Supervisory Guides, have been significantly updated and that there are now __ parts to the Handbook

Answer 2

5

Question 3

The ______________________ reserves the right to amend, supplement, or rescind any provisions of this Handbook, as it deems necessary

Answer 3

Board of Fire Commissioners

Question 4

Every ________ in the Department is responsible for ensuring that the workplace is free of discrimination, harassment, and retaliation, and is expected to avoid any behavior or conduct that could be interpreted as such

Answer 4

Member

Question 5

The Fire Department (Department) is committed to providing all of its members with a work environment free from
•____________
•____________
•____________
•____________

Answer 5

•discrimination
•harassment
•retaliation
•hazing

Question 6

In line with this policy, one of our core values states that “we always treat ________ as they desire to be treated”

Answer 6

Others

Question 7

treating an individual differently in any employment practice or decision which intentionally or unintentionally results in unequal treatment on the basis of the individual’s membership in a protected class is defined as?

Answer 7

Discrimination

Question 8

____________ is generally defined as unsolicited and/or unwelcome verbal or physical conduct directed to an individual based on membership in a protected class

Answer 8

Harassment

Question 9

___________ ___________- is a work atmosphere contaminated by a pattern of offensive and unwelcome conduct directed at an individual’s protected class status

Answer 9

Hostile Environment

Question 10

_____________ is an adverse employment action taken as a result of a member participating in a protected activity, including “whistleblowing”

Answer 10

Retaliation

Question 11

For more information on the City’s zero-tolerance policy on hazing, members can refer to Executive Directive __

Answer 11

8

Question 12

_________ - any action taken or situation created in the workplace, which causes or is likely to cause bodily danger, physical harm, or personal degradation or disgrace resulting in physical or mental harm to another member

Answer 12

Hazing

Question 13

Complaints of hazing will be promptly investigated by the _________________________

Answer 13

Professional Standards Division

Question 14

He or she should support and encourage the member to address his or her concerns through the various resources available, but a “ ___________” is not required to report the alleged discrimination or harassment

Answer 14

Confidante

Question 15

_____________ -level members cannot act as confidantes, as they are bound by their responsibility to take prompt and appropriate action, which includes reporting the allegation

Answer 15

Supervisory

Question 16

O fficers, Managers and Supervisors shall enter all complaints of discrimination they receive onto the _____, even if the member considers their complaint to be “informal” or “unofficial”, does not wish to have it investigated or only wishes to have it documented

Answer 16

CTS

Question 17

______________ concerning complaints or investigations is maintained to the greatest extent possible in order to prevent embarrassment, further discrimination, harassment, or retaliation. However, cannot be guaranteed.

Answer 17

Confidentiality

Question 18

Any member may independently report incidents of discrimination and harassment they have personally experienced or witnessed by entering a complaint onto the Fire Department’s _____

Answer 18

CTS

Question 19

A member may file a discrimination or harassment complaint in writing or verbally with the office of the Fire Chief and/or the ____________________________

Answer 19

Board of Fire Commissioners

Question 20

Complaints under the City’s Discrimination Complaint Procedure must be filed within __ year of the most recent alleged act of discrimination

Answer 20

1

Question 21

If the complainant does not receive satisfactory resolution of the complaint or does not believe it can be adequately handled at the department level, he or she may submit a discrimination complaint in writing to the ___________________________________

Answer 21

Office of Discrimination Complaint Resolution (ODCR)

Question 22

_____ analysts review, investigate, resolve, and respond to complaints of discrimination filed with state and federal enforcement agencies

Answer 22

EEO

Question 23

_____________ and ____________ are the best tools for the elimination of sexual harassment in the workplace

Answer 23

Prevention
Education

Question 24

The Fire Department maintains a ______ tolerance policy for discrimination based on sexual harassment.

Answer 24

Zero

Question 25

There are __ types of sexual harassment

Answer 25

2
• “quid pro quo”
• “hostile work environment”

Question 26

Types of sexual harassment:
• “______________”
• “______________”

Answer 26

• “quid pro quo”
• “hostile work environment”

Question 27

______________ - occurs when submission to or rejection of unwelcome sexual conduct is used to make an employment decision affecting the complainant, resulting in some tangible injury to the complainant

Answer 27

Quid pro quo

Question 28

______________ - is based on unwelcome sexual conduct that interferes with an individual’s work performance or creates an intimidating, offensive, or hostile work environment

Answer 28

Hostile work environment

Question 29

To constitute sexual harassment, these claims do not have to result in economic or serious psychological injury, but they do have to ___________ affect a member’s work environment

Answer 29

Negatively

Question 30

In determining whether or not a hostile work environment exists, courts use a “___________ ________” or “__________ ________” standard

Answer 30

“Reasonable victim”
“Reasonable person”

Question 31

LAFD maintains a ______ tolerance policy for retaliation

Answer 31

Zero

Question 32

The Fire Department’s ____ Coordinator is located in the Professional Standards Division

Answer 32

EEO

Question 33

The Americans with Disabilities Act of _____ (ADA) and California Fair Employment and Housing Act (FEHA) prohibits ________________ against qualified individuals with disabilities in hiring and in terms and conditions of employment

Answer 33

1990
Discrimination

Question 34

The Americans with Disabilities Act of 1990 (ADA) and Section ____ of the Federal Rehabilitation Act state that a disability is a physical or mental impairment that substantially limits one or more major life activities, having a record of such an impairment, or being regarded as having such an impairment

Answer 34

504

Question 35

Additionally, under the law an _________ is a person with a disability

Answer 35

Alcoholic

Question 36

__________________ - is any modification or adjustment to a job, an employment practice, or the work environment that makes it possible for a qualified individual with a disability to experience equal employment opportunity

Answer 36

“reasonable accommodation”

Question 37

“___________ ___________” are the basic duties or tasks of the job

Answer 37

“Essential functions”

Question 38

________________ - is an action requiring significant difficulty or expense in relation to the size of the employer, resources available and the nature of the operation

Answer 38

“Undue hardship”

Question 39

_________________ - is required to ensure that the employer and the employee both provide and receive adequate information on which to base an accommodation request

Answer 39

“interactive process”

Question 40

_________________ - are defined as including walking, seeing, hearing, speaking, breathing, learning and working

Answer 40

“Major life activities”

Question 41

The Fire Department has __ Reasonable Accommodation Coordinator who is responsible for coordinating all Department member requests for accommodation, from both sworn and civilian members

Answer 41

1

Question 42

A member requesting an accommodation due to a disability should ______________ notify the Supervisor or Commanding Officer and the Reasonable Accommodation Coordinator

Answer 42

Simultaneously

Question 43

Note: Requests for Reasonable Accommodation Forms should be on a Fire Department F-____ and sent via Interdepartmental Mail marked “Confidential”

Answer 43

223

Question 44

An employer must give a disabled employee _____________ over nondisabled candidates for vacant positions, even if the other candidates are more qualified or have more seniority

Answer 44

Preference

Question 45

If a member’s injury or illness occurred prior to January 1, _____, the member may qualify for vocational rehabilitation

Answer 45

2004

Question 46

Members suffering from an illness or injury who are expected to be rehabilitated to full unrestricted duty in their civil service class are deemed _____________________________ (TPD)

Answer 46

temporarily partially disabled

Question 47

These restrictions are usually anticipated for a duration of less than __ months, at which time the member will be able to return to full duty.

Answer 47

6

Question 48

A maximum duration of a light duty assignment is __ months, however the Department may review a member’s prognosis for return to duty in the event the time frame would be exceeded.

Answer 48

6

Question 49

Members who have suffered an injury or illness while off-duty, and desire a temporary light duty position, may submit an F-____, through channels, to the Administrative Operations Commander

Answer 49

225

Question 50

The Light Duty Program for uniformed members is coordinated through the _____ Unit

Answer 50

MLU

Question 51

In October _____, the City of Los Angeles established the Lactation Accommodation Policy.

Answer 51

2011