three step change model

Question 1

unfreeze

Answer 1

is about identifying what needs to change and preparing the business for the change before it occurs. it involves removing resistance from change and motivate stakeholders. the benefits , impact and ion need to be communicated and challenge the inertia. aim to seek minimal employee resistance.

Question 2

changing

Answer 2

where the change takes place and where processes policies and practices are implemented. employee training and support helps a smooth transition. empowering staff and celebrating success also helps with employee acceptance. finding the right time and communication regular updates are keys too success.

Question 3

refreeze

Answer 3

maintaining the change momentum and providing the business with a sense of stability. the change must be anchored and sustained. to do this the change must be reinforced into the corporate culture, celebrate success, evaluate success through KPIS and improve if necessary.