role of participants in the workplace Flashcards
workplace relations
refers to the relationship and communication shared between employees and their employer, especially in areas such as wages, conditions of employment and workplace disputes. if disputes do arise should b resolved swiftly and fairly
employee must provide
perform duties with proper care
follow safety procedures
obey lawful reasonable order within the terms and conditions of contract
serve faithfully
account for all money or property received and not misuse confidential information
unions
an organisation formed to represent and protect the the rights of employees in a particular industry
shop stewards are locally elected union official who represents the union at the workplace as first point of contact for representation, advice contract bargaining and united action
employers must provide
employees pay and working conditions meet national minimum standards
safe and healthy workplace
comply with legal regulations
provide appropriate training for employees
employer associations
are groups of employers who unite to promote their common interests as well as to share information, advice and support for each other
eg the Australian retailers association provides business consulting, policy development and advocacy
human resource manager
involved with the ongoing management of the employee employer relationship. there role includes negotiating with employees and their representatives on issues of pay and working conditions
act as mediating group between the interests of employers and employees. develop grievance procedures to solve disputes calmly and consistently
ensuring that legal minimums for wages, conditions and safety are met
fair works commission
Australian national workplace relations tribunal. it is an independent body with power to carry out a range of functions including providing a safety net of sales working conditions, including minimum wages and awards and dealing with unfair dismissal and resolving workplace disputes
