driving forces

Question 1

managers

Answer 1

the personal drive and decisions that a manager provides and maintains about the future direction of the business. they initiate change through KPI data reviews and are the strong leaders that inspire change.

Question 2

employees

Answer 2

can drive change through innovation, placing a demand on the business to change conditions, policies, and processes. they are able to influence others through empowerment.

Question 3

competitors

Answer 3

a business needs to respond to the actions of competitors or risk being left out of the industry. competition can drive a business to implement changes to gain a sustainable competitive advantage.

Question 4

legislation

Answer 4

businesses need to respond to local, state and federal governments who may bring in laws that lead to a business needing to change in order to comply, such as minimum wages.

Question 5

pursuit of profit

Answer 5

in order to increase profits, businesses may implement changes to the business. such as market campaigns, new productions lines

Question 6

reduction of costs

Answer 6

by reducing costs the business will become more profitable, and therefore a driving force to initiate change. reduce costs in marketing, production

Question 7

globalisation

Answer 7

a process where economic boundaries are removed and businesses begin operating on an international scale. it increases global competition but allows a business to take advantage of global markets.

Question 8

technology

Answer 8

can impact all parts of the business, may need to implement technology to remain competitive. always evolving in manufacturing and services

Question 9

innovation

Answer 9

is the introduction of new products, modifying existing ones, adapting business methods and is a major source of competitive advantage.

Question 10

societal attitudes

Answer 10

eg aging workforce
increased participation of woman in the workforce
changing family makeup