importance of leadership in change Flashcards

1
Q

importance of leadership in change

A

leadership is the ability to influence and motivate indiviuduals to achieve business objectives. stakeholders find change difficult as they are moving from the current to an unfamiliar state. it can then cause resistance from stakeholders. leadership is important because it can help overcome this resistance if the manager supports these stakeholders during the change.

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2
Q

strong leader will

A

communicate a clear vision with stakeholders
listen to employee concerns
resolve conflicts that may arise as change is implemented
motivate stakeholders on the benefits of change
understand (show empathy) and provide support for those struggling
focus on the needs of the employees as well as the needs of the business and get all employees on the same page

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3
Q

big w leadership change

A

in 2019, big w which is part of the Woolworths group has decided to close 30 stores, leaders must support employees and provide information such as job opportunities in wider Woolworths

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