the relationship between operations management and business objectives Flashcards

1
Q

operations management

A

is the coordination of resources within a business to achieve the efficient and effective output of finished goods and services

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2
Q

objectives

A

aim to increase production,
aim to reduce money tied up in stock,
aim to reduce wastage rates,
aim to ensure output meets customers needs

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3
Q

operations management examples.

A

the amount od production the business can make
the amount of raw materials in stock
the amount of waste produced
the quality of output the customer receives

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4
Q

productivity and business competitiveness

A

is the ratio of outputs produced compared to the inputs required, the greater the output from a given set of inputs, the greater the productivity. business competitiveness is the ability to outperform its rivals, known as competitive advantage

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5
Q

quality

A

a good or service that fully meets customer expectations. this means if your product or service has better quality than a rival you will have competitive advantage.

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6
Q

operations management strategies

A

technological development leads to making a profit
materials lead to meeting shareholder expectations
quality leads to increase market share
waste minimisation to fulfil a market/ social need

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7
Q

efficiency

A

the best use of the resources (time, money, equipment, labour) of an organisation in order to achieve organisational objectives

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8
Q

effectiveness

A

the extent to which the organisation chooses appropriate objectives and achieves these objectives. being effective means doing the right things.

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