Put Your Staff 1st, Customers 2nd, & Shareholders 3rd COPY

Question 1

Tend to

Answer 1

verb

Someone / something usually behaves in a certain way or has certain characteristics

_{He tends to eat lunch alone on Fridays.}

_{It tends to get very hot at night in the summer.}

Question 2

Go without saying

Answer 2

idiom

Used to say that something is obvious

_{Well…it goes without saying that her idea was the best.}

_{It goes without saying that we need to prepare properly.}

Question 3

Well looked-after

Answer 3

adjective

Someone / something is cared for properly

_{They have been well looked-after by their father.}

_{I make sure that my team is always well looked-after.}

Question 4

Philosophy

Answer 4

noun

Someone’s beliefs, values, etc

_{My philosophy is that you should always be honest.}

_{I think his philosophy clashes with the company’s values.}

Question 5

Effectively

Answer 5

adverb

Used to describe what the real result of a situation is

_{Effectively, we will need to create a new contract.}

_{The interview went well, so effectively you have the job!}

Question 6

“In this day and age”

Answer 6

phrase

At the present time (as seen from a historical perspective)

_{In this day and age it’s amazing that there is still war going on.}

_{It’s shocking that in this day and age there are still people dying from hunger.}

Question 7

Out and about

Answer 7

phrase

To be going out and doing things

_{She has been out and about the entire weekend.}

_{I prefer to be out and about whenever I have free time.}

Question 8

Attributes

Answer 8

noun

A quality / characteristic

_{Being a good listener is a key attribute for any leader.}

_{That business has many positive attributes.}

Question 9

Feedback

Answer 9

noun

An opinion given about something

_{We received a lot of negative feedback after the presentation.}

_{Your feedback is very important to us.}

Question 10

Act on …

Answer 10

phrasal verb

To take action

_{We need to act on this feedback ASAP.}

_{I will act on his suggestion.}

Question 11

https://www.youtube.com/watch?v=NPiCYoX-S_I