Organizational Development Flashcards
The way the organization separates and connects its pieces.
structure
The policies that guide behavior and work, that processes that define how tasks will be performed, and the technology or tools used to support that work.
systems
The set of beliefs, attitudes, values, and behaviors shared by members of the organization and passed on to new members.
culture
Principles that the organization and its leaders have explicitly selected as a guide for decisions and actions.
values
The model of behavior that leaders set for the rest of the organization.
leadership
Stepping in to interrupt the status quo or the current state in order to examine a situation more closely and make changes that could improve outcomes.
OED intervention
Identify and correct potential problems before they begin affecting performance.
proactive OED intervention
Make changes that bring an organization back on course toward its strategic goals.
remedial intervention
Helps ensure that plans reinforce, complement, and build on each other and support overall organizational goals and strategies.
strategically aligned
Facilitates discovery of causes and development of solutions with critical input from those most closely involved in intervention area.
collaborative
Helps reduce resistance to eventual change
supported by top management
Changes that can continue to deliver long-term results, perhaps because of management preparation or group involvement and acceptance of new processes and success criteria.
producing sustainable results
Aims at strengthening the organization in an ongoing manner by identifying weaknesses and opportunities and engaging employees in performance improvement
supporting continuous improvement
Allows for easy comparisons and collation of data.
using common tools
Avoids confusion and misunderstanding
using common language
