Negotiating Flashcards
Process in which two or more parties work together to reach agreement on a matter.
Negotiation
Negotiators aim for mutual gain, applying a process developed by Roger Fisher and William Ury called interest-based relational negotiating or integrative bargaining. Focus on the problem instead of personal differences & on mutually beneficial outcomes rather than hard positions.
Principled Negotiation
The negotiator should identify critical needs, wants that could be concessions, and possible demands from the other side.
Preparation
Trust is build with the exchange of personal information that reveals character.
Relationship Building
Positions and needs are explained by both sides.
Information Exchange
Negotiators seek mutually beneficial options rather than trying to win the other side to their own position.
Persuasion
Both sides find wants that are not essential to agreement.
Concessions
May be legal instruments or verbally expressed understandings.
Agreement
Your best alternative to a negotiated agreement. This entails knowing what your options are and what the other side may propose during negotiation.
BATNA