Negotiating Flashcards

1
Q

Process in which two or more parties work together to reach agreement on a matter.

A

Negotiation

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2
Q

Negotiators aim for mutual gain, applying a process developed by Roger Fisher and William Ury called interest-based relational negotiating or integrative bargaining. Focus on the problem instead of personal differences & on mutually beneficial outcomes rather than hard positions.

A

Principled Negotiation

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3
Q

The negotiator should identify critical needs, wants that could be concessions, and possible demands from the other side.

A

Preparation

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4
Q

Trust is build with the exchange of personal information that reveals character.

A

Relationship Building

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5
Q

Positions and needs are explained by both sides.

A

Information Exchange

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6
Q

Negotiators seek mutually beneficial options rather than trying to win the other side to their own position.

A

Persuasion

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7
Q

Both sides find wants that are not essential to agreement.

A

Concessions

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8
Q

May be legal instruments or verbally expressed understandings.

A

Agreement

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9
Q

Your best alternative to a negotiated agreement. This entails knowing what your options are and what the other side may propose during negotiation.

A

BATNA

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