Improving Team Performance

Question 1

Individuals come together around common activity and share goals.

Answer 1

forming

Question 2

Individuals move past politeness, and there may be higher levels of discord as perspectives, styles, and agendas clash.

Answer 2

storming

Question 3

Over time, effective groups build trust and establish relationships. They create rules that guide behavior.

Answer 3

norming

Question 4

The group becomes fully productive, collaborative, and mutually supportive.

Answer 4

performing

Question 5

This helps get the work done. Those performing this role propose solutions or collaborate in group problem solving. They share task information and perform their assigned tasks.

Answer 5

task roles

Question 6

Help maintain relationships and positive group function. This role recognizes the importance of social and interpersonal ties within a group.

Answer 6

social roles

Question 7

Weaken the group and reduce its productivity. A group member may attack others, dominate discussions, resist others’ ideas, or damage group focus and energy through negativity.

Answer 7

dysfunctional roles