Data Sources Flashcards
Consists of objective measurements that can be verified and used in statistical analysis-for example, the number of employees in an organization, the number of female employees in an organization, or the average number of hires each quarter.
Quantitative Data
Involves a subjective evaluation of actions, feelings, or behaviors.
Qualitative Data
Reflects the ability of a data-gathering instrument or tool, such as a survey or a rater’s observation or a physical measurement, to provide results that are consistent.
Reliability
The ability of an instrument to measure what it is intended to measure.
Validity
An instrument used to collect and assess employee attitudes on and perceptions of the work environment.
Employee Survey
Attempt to determine employees’ perceptions of such topics as company culture and company image, the quality of management, the effectiveness of compensation and benefits programs, organizational communication and involvement issues, diversity, and safety and health concerns.
Employee attitude surveys
Tend to measure important data on specific issues. May seek to gain opinions on specific processes and employee performs, safety procedures, or some other issue the employer may be evaluating or considering
Employee opinion surveys
Focus on employees’ level of job satisfaction, commitment, and morale.
Employee engagement surveys
A small group (normally six to twelve) invited to actively participate in a structured discussion with a facilitator.
Focus Group
Objects created by members of a culture that convey a sense of culture’s values and priorities, beliefs, habits and rituals, or perspectives. They can provide insight into aspects of an organization’s culture that its members may not be able to or may not want to articulate to an outside.
Artifacts
Begins the discussion with core ideas. The group members add related ideas and indicate logical connections, eventually grouping similar ideas.
Mind mapping and affinity diagramming
This technique proceeds through rounds in which participants each suggest ideas. The rounds continue until no further ideas are proposed. Then the group discusses the items, eliminates redundancies and items considered irrelevant, and agrees on the importance of the remaining items.
Nominal group technique (NGT)
The technique progressively collects information from a group on a preselected issue. The first respondent proposes information, the next respondent adds something different, and so on, until a list can be compiled. The respondents are anonymous. In the second round, the researched circulates the list and asks each respondent in turn to refine previous ideas, to comment on each idea’s strengths and weaknesses for addressing the issue, and to identify new ideas.
Delphi technique
