Leadership & Development in Today's Organization Flashcards

1
Q

Involves a process of providing knowledge, skills, and abilities (KSAs) specific to a particular task or job. It is appropriate when skills and knowledge are missing and the individual has the willingness to learn. It provides skills that can be used immediately and is an excellent solution for solving short-term skill gaps.

A

Training

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2
Q

Have a long-term focus on preparing for future responsibilities while increasing the capacities of employees to perform their current jobs.

A

Developmental Activities

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3
Q

Learn best through seeing.

A

Visual Learners

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4
Q

Learn best through hearing.

A

Auditory Learners

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5
Q

Learn best through a hands-on approach.

A

Kinesthetic Learners

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6
Q
A - Analysis (of needs)
D - Design
D - Development
I - Implementation
E - Evaluation
A

ADDIE model

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7
Q

Provided to employees by managers and supervisors at the actual work site.

A

On-the-job Training (OJT)

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8
Q

A planned approach that includes a combination of instructor-led training, self-directed, and/or on-the-job training.

A

Blended Learning

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9
Q

Effective and continuing on-the-job application of knowledge and skills gained through the training experience.

A

Transfer of Learning

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10
Q

The delivery of training and educational materials, processes, and programs via the use of electronic media, such as web- or computer-based learning, virtual classrooms, and mobile devices.

A

E-Learning

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11
Q

Process of delivering educational or instructional programs to locations away from a classroom or central site.

A

Distance Learning

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12
Q

Electronic system that holds course content information and suggested curriculum and certification paths.

A

Learning Management System (LMS)

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13
Q

Used to conduct live meetings or to give presentations over the Internet.

A

Webconferencing

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14
Q

Specific type of webconference. Occur in real time and usually involve a leader or facilitator at one location who communicates electronically with audience members, who may reside in one or multiple remote locations.

A

Webinar

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15
Q

Offered in a controlled environment to a segment of the target audience to identify potential problems and assess initial effectiveness.

A

Pilot Program

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16
Q

Systems-level concept in which an organization is characterized by its ability to adapt to changes in its environment and respond quickly to lessons of experience by altering organizational behavior.

A

Learning Organization

17
Q

A conceptual framework that makes patterns clearer and helps one see how things interrelate and how to change them. (The Fifth Discipline)

A

Systems Thinking

18
Q

Our deeply ingrained assumptions that influence how we understand the world and how we take action. (The Fifth Discipline)

A

Mental Models

19
Q

High level of proficiency in a subject or skill area. (The Fifth Discipline)

A

Personal Mastery

20
Q

Aligning and developing the capacity of a team to create the results its members desire. (The Fifth Discipline)

A

Team Learning

21
Q

A look into the future that fosters genuine commitment and is shared by all who need to possess it. (The Fift Discipline)

A

Shared Vision

22
Q

Certain types of learning activities or processes that may occur at any one of several levels within in the organization - individual, group or organization

A

Organizational Learning

23
Q

These can include programs or databases that employees can access.

A

Technology-Based Systems

24
Q

Include meetings or other activities that take place to share knowledge and help people connect with one another.

A

Softer Systems