Mai - object cassé Flashcards

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1
Q

I am contacting you to report a problem with my recent order.

A

Je vous contacte pour signaler un problème avec ma commande récente.

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2
Q

Subject: Complaint: Item received damaged – Request for resolution

A

Subject: Réclamation : Objet reçu endommagé – Demande de résolution

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3
Q

The item, a ceramic vase, arrived broken, with several visible cracks and a detached piece.

A

L’objet, un vase en céramique, est arrivé cassé, avec plusieurs fissures visibles et un morceau détaché.

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4
Q

The vase is unusable in its current condition.

A

Le vase est inutilisable dans son état actuel.

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5
Q

I request a quick resolution to this issue.

A

Je demande une résolution rapide à ce problème.

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6
Q

I would prefer to receive a replacement or full refund of this purchase.

A

Je préférerais recevoir un remplacement ou un remboursement complet de cet achat.

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7
Q

I am willing to return the damaged item, provided you cover the return shipping costs.

A

Je suis prêt à retourner l’objet endommagé, à condition que vous preniez en charge les frais de retour.

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8
Q

Please find attached photos of the damaged vase, as well as the order number and proof of purchase.

A

Vous trouverez ci-joint les photos du vase endommagé, ainsi que le numéro de commande et la preuve d’achat.

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9
Q

Thank you for your prompt attention to this matter.

A

Je vous remercie de votre attention rapide à cette affaire.

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