HPM 9.2 Flashcards

1
Q

On September 24, 1986, Governor Deukmejian issued Executive Order D-58-86 (Annex A) directing the California Department of Human Resources (CalHR) to develop “…policies and guidelines designed to achieve a ¬¬¬¬_______ state workplace, while protecting the privacy and with due regard for the constitutional rights of state employees.” In response to this charge, CalHR developed Sections 599.960-599.966 in Title 2 of the California Code of Regulations (CCR 599.960-599.966). These rules constitute CalHR’s current policy on substance abuse and testing (refer to Annex A). HPM 9.2 3-3

A

drug-free

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2
Q

The Department does not condone the use of illegal substances under any circumstances. However, the CalHR policy only addresses _______ impairment. This policy is intended to help ensure that the state workplace is free from the effects of drug and alcohol abuse. These provisions are not a required prerequisite to, nor do they replace, limit, or set standards for any other types of personnel actions, such as: (1) Adverse actions. (2) Employee Assistance Program. (3) Medical examination. HPM 9.2 3-3

A

on-duty

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3
Q

No state employee who is on duty or on standby for duty shall: (a) Use, possess, or be under the influence of illegal or unauthorized _____ or other illegal mind-altering substances; or HPM 9.2 3-3

A

drugs

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4
Q

No state employee who is on duty or on standby for duty shall: Use or be under the influence of _______ to any extent that would impede the employee’s ability to perform their duties safely and effectively. HPM 9.2 3-3

A

alcohol

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5
Q

For the purposes of this policy, standby for duty occurs when an employee is __________ on standby and must thereby be available to respond to an incident within a specified period of time. This includes situations such as planned protest demonstrations, special events, and natural disasters. HPM 9.2 3-4

A

designated

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6
Q

Only employees serving in _________ positions shall be subject to substance testing when there is reasonable suspicion to believe the employee has violated paragraph 2.a. of this chapter. HPM 9.2 3-4

A

sensitive

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7
Q

No employee shall attempt to perform duties which, because of drugs taken due to a _____ prescription, cannot be performed without posing a threat to the health and safety of the employee or others. Employees who are so restricted may be subject to reassignment, medical examination, or other actions specified by applicable statutes and regulations. Employees must report any known physical condition which might reasonably be expected to adversely affect job performance, including the use of drugs or medication as required by Highway Patrol Manual 10.3, Personnel Transactions Manual, Chapter 14, Inconsistent and Incompatible Activities. In addition, drugs, taken in excess of amounts prescribed would be considered “unauthorized” and subject the employee to testing as authorized in paragraph 2.a. of this chapter. HPM 9.2 3-4

A

legal

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8
Q

There is nothing in CalHR rules which precludes an employee from voluntarily submitting to a substance test after being involved in a significant incident (e.g., combat shooting, major traffic collision) for the purpose of establishing the employee’s sobriety at the time of the incident as protection in the event of future litigation. While an employee may ask for a test or a supervisor may suggest a test, no action can be taken against the employee for not participating in a test unless there is reasonable suspicion of substance abuse. In this voluntary situation, an employee’s decision not to be tested _____ not be documented as a refusal, since it is the employee’s option. If the employee requests such a test, the Department will pay for it and the test can be administered according to these established departmental procedures. In accordance with the Code of Federal Regulations, Title 49, Part 40, Subpart B, Section 40.27, employees shall not be required to sign a consent, release, waiver of liability, or indemnification agreement with respect to any part of the drug or alcohol testing process. Furthermore, the employee must not be offered favorable management actions (e.g., discontinuing an investigation) as an inducement to volunteer for a test. An employee’s decision not to volunteer for a test shall not lead to unfavorable management actions, conclusions, or documentation. See Chapter 11, Documentation, for voluntary testing procedures. HPM 9.2 3-4

A

shall

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9
Q

Not all classifications or positions within the Department are subject to the requirements of _________ testing. Only those in positions designated as “sensitive” by the Commissioner may be tested according to the provisions as stated in this manual. HPM 9.2 4-3

A

substance

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10
Q

Subject to the California Department of Human Resources (CalHR) approval, the ____________ designates the positions within the Department which meet the criteria enumerated in paragraph 2. above. Accordingly, the following departmental classifications have been designated and approved as sensitive positions: (1) All peace officers. (2) All cadets. (3) Automobile Mechanic. (4) Automotive Technician series. (5) Commercial Vehicle Inspection Specialist I and II. (6) Public Safety Dispatcher and Public Safety Operator. (7) Public Safety Dispatch Supervisor I and II. (8) Gunsmith. (9) Heavy Truck Driver. (10) Lead Automobile Mechanic. (11) Lead Motorcycle Mechanic. (12) Motor Carrier Specialist I, II and III. (13) Motorcycle Mechanic. (14) School Pupil Transportation Safety Coordinator. HPM 9.2 4-3

A

Commissioner

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11
Q

In accordance with the guidelines established in Sections 599.960- 599.966, Title 2, Article 29, incumbent employees serving in positions designated sensitive and, where applicable, their exclusive representatives were provided a notice of the rules. Employees in sensitive positions were required to acknowledge their receipt of these rules by signing a _____ ___ ___________ form (refer to Annex A). The original forms were forwarded to Human Resources Section, Personnel Files Unit, for inclusion in the employees’ permanent personnel files with copies placed in the employees’ field folders. HPM 9.2 4-4

A

Receipt and Acknowledgment

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12
Q

All departmental cadets shall be advised during the initial portion of their _______ training period of the designation and provided a copy of the CalHR rules (refer to Annex B). Acknowledgment of this fact shall be documented on the Receipt and Acknowledgment form (014-1) by having the cadet sign and date the form. The form will also be signed on the witness line by the person providing the information. HPM 9.2 4-4

A

Academy

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13
Q

All nonuniformed employees in sensitive positions shall be advised of the designation and provided a copy of the CalHR rules by their ________ as part of the pre-employment process. Acknowledgment of this fact shall be documented by having the employee sign and date the Receipt and Acknowledgement form. The person providing the information shall sign as the witness. HPM 9.2 4-5

A

commander

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14
Q

The original copy of the completed Receipt and Acknowledgment form will then be forwarded to Human Resources Section, Personnel Files Unit, for inclusion into the employee’s permanent personnel file and a copy placed in the employee’s field folder. Both of these documents are retained until the employee ___________ separates from the Department. HPM 9.2 4-5

A

permanently

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15
Q

The California Department of Human Resources rules do not permit the mandated substance testing of persons in nonsensitive positions. Despite this requirement, there is nothing in the rule which precludes a nonsensitive employee from voluntarily submitting to a substance test. Such a test will be limited to instances where the Department receives an unsolicited request for a test from a nonsensitive employee. Commanders are not precluded from taking action against a nonsensitive employee suspected of substance abuse. Rather, the rule only prevents the collection of an ___________ sample, even if reasonable suspicion is established. HPM 9.2 5-3

A

involuntary

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16
Q

Should a supervisor suspect on-duty substance abuse or intoxication of an employee in a nonsensitive position, prompt action is still required. While the employee cannot be ordered to submit to a chemical test, there is a need for a thorough investigation into the actions/circumstances which led to the suspicion of substance abuse. Accordingly, supervisors _____ not attempt to elicit a chemical test from an employee whose position has been designated as “non-sensitive.” Such an investigation and any subsequent action taken shall be done in accordance with Highway Patrol Manual (HPM) 10.2, Internal Investigations Manual. The event which leads to the suspicion of substance abuse may be a complaint from a citizen. If this is the case, the complaint should be investigated consistent with HPM 10.4, Citizens’ Complaint Investigations. HPM 9.2 5-3

A

shall

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17
Q

Supervisors who suspect substance abuse by nonsensitive employees are encouraged to support their observations using the same criteria used to establish reasonable suspicion for _________ positions. Since a chemical test will not normally be part of the investigation, it is essential that the supervisor’s final determination be based upon: (1) Articulable facts; (2) Close observation; and (3) Good faith. HPM 9.2 5-3

A

sensitive

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18
Q

As part of the internal investigation, supervisors will be required to carefully document their observations. Since there will not be a mandated test result and there may not be a voluntary test result to confirm the supervisor’s suspicions, documentation must be especially accurate and complete. Circumstances, observations, and/or witness statements leading to a determination of substance abuse shall be documented using the __________ _________ ______ format outlined in Chapter 11, Documentation. This report will then be included as an exhibit in the final request for adverse action. HPM 9.2 5-3

A

Reasonable Suspicion Report

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19
Q

Adverse action ______ be sought when there is a determination of substance abuse. The requested penalty should be consistent with the specific described circumstances surrounding the abuse. HPM 9.2 5-4

A

should

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20
Q

The Department recognizes that many behavioral and personal problems can be successfully treated if early identification is made and appropriate help is obtained. Employees have access to _______ professional counseling services for a variety of personal problems. Any person, including a supervisor, may make these services known to the employee. (Refer to HPM 10.5, Employee Assistance Manual, Chapter 3, Employee Substance Abuse Program.) HPM 9.2 5-4

A

prepaid

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21
Q

As with the sensitive positions, the issue of substance abuse may be addressed in the appropriate Memorandum of Understanding (MOU). Supervisors _____ review the applicable MOU when dealing with a nonsensitive employee whom they suspect of substance abuse to determine if there is additional action they must take or are precluded from taking. HPM 9.2 5-4

A

shall

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22
Q

The ______________ process is a very serious procedure, and the first-line supervisor will be dealing with the involved employee from the time reasonable suspicion first arises until the results of the test are known. (HPM 9.2, 8-3)

A

substance testing

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23
Q

A supervisor making initial contact with an employee suspected of violating the substance abuse policy must take control of the situation. The Department has an obligation either to _______________ and order the test or to determine what, other than substance abuse, may have caused the circumstances upon which the initial reasonable suspicion was based. (HPM 9.2, 8-3)

A

verify this suspicion

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24
Q

Keep the employee under continuous observation until the sample is collected or the decision is made not to test. Do not allow the employee to __________________________ and note any unusual actions. This is a critical step in the process. (HPM 9.2, 8-4)

A

consume large amounts of liquid

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25
Q

Since the decision to test will be based upon reasonable suspicion of substance abuse, the employee should not be allowed to _____________________until the test results are known to be negative. (HPM 9.2, 8-4)

A

return to duty

26
Q

After initial discussions with the employee, the supervisor’s reasonable suspicion of substance abuse may still exist. If this is the case, this reasonable suspicion must be approved by the __________________ as detailed in Chapter 6, Reasonable Suspicion. (HPM 9.2, 8-4)

A

confirming official

27
Q

In those instances where only alcohol is suspected, the employee should be returned to full duty ___________________ if completely recovered from its effects. (HPM 9.2, 8-4)

A

the following day

28
Q

The following criteria will apply after a substance test has been conducted or the employee refuses to submit to a test when directed: If a peace officer is involved, peace officer powers will be immediately suspended along with any requests for secondary employment. Additionally, the employee will be required to immediately surrender all state property (refer to Annex A). These suspensions will remain in effect until the results of the test are known. A decision will be made at that time whether or not to reinstate them. The provisions of this subsection do not apply to circumstances involving only the suspected use of __________. (HPM 9.2, 8-5)

A

alcohol

29
Q

After providing a urine sample, the employee shall be given a _____________ explaining both the supervisor’s role and the employee’s rights relative to substance testing. (HPM 9.2, 8-5)

A

memorandum

30
Q

When the test results are known, the employee shall be returned to full duty if the results are negative and there are no other causes for action. The employee’s dock time on the day of the test shall also be adjusted to a paid status. If the results are positive, the ___________________________, through the chain of command, should be consulted for guidance. Each case must be determined individually considering the circumstances. In conjunction with adverse action, supervisors are to consider the value of medical review and/or employee assistance programs. (HPM 9.2, 8-5)

A

Office of Internal Affairs (OIA)

31
Q

The enactment of the Department of Personnel Administration substance testing rules and this departmental policy do not in any way mitigate the rights guaranteed to employees under the Public Safety Officers’ Procedural Bill of Rights Act (POBR) or the various Memoranda of Understanding (MOUs). Supervisors must also remember that the Commissioner has extended POBR protections to ____ members of the Department, except cadets. Any action with regard to substance testing must be evaluated in light of these rights. (HPM 9.2, 8-6)

A

all

32
Q

This right to representation does not preclude a supervisor from making initial contact with the employee in an appropriate _______________________ setting to ask questions regarding abnormal behavior, inefficiency, absenteeism, tardiness, unusual appearance, etc. This is part of the process to eliminate substance abuse as a cause for reasonable suspicion. (HPM 9.2, 8-6)

A

confidential interview

33
Q

Supervisors are to carefully weigh the need to interrogate an employee before the collection of a sample. In most instances, an ______________ should occur after the sample is collected or at a later date when additional information is known. (HPM 9.2, 8-6)

A

interrogation

34
Q

Unless specifically permitted in the MOU, an employee is not entitled to representation during the ______________________. (HPM 9.2, 8-6)

A

collection of the sample

35
Q

Employees shall be entitled to representation in any of their discussions with the ______________________________that occur subsequent to implementing this policy. The sample collection process shall include an opportunity for the employee to provide information about factors other than illegal substance use (such as taking legally prescribed medication) that could provide a medical explanation for a positive test result. (HPM 9.2, 8-6)

A

Medical Review Officer (MRO)

36
Q

The substance testing policy also requires that the employee _____ receive a full copy of any test results and related documentation of the testing process as detailed in Chapter 11, Documentation. (HPM 9.2, 8-6)

A

shall

37
Q

At the employee’s ____________________, the sample may be retested by that laboratory or another laboratory which has been certified by the United States Department of Health and Human Services under the National Laboratory Certification Program in accordance with Title 49, Code of Federal Regulations Part 40.81. (HPM 9.2, 8-7)

A

request and expense

38
Q

The Department uses, through a contract with the California Department of Human Resources (CalLHR), one or more Medical Review Officers (MRO) who receive ___________ test results and evaluate them from a medical point of view. Each MRO must be a licensed physician. (HPM 9.2, 9-3)

A

positive

39
Q

Since the employee has an opportunity to explain a positive test result, it is imperative that supervisors properly document their _________________ that formed the foundation for reasonable suspicion. This information may be necessary to refute a claim made by the employee to explain the test results. (HPM 9.2, 9-3)

A

observations

40
Q

If the affected employee has additional information for the MRO to consider, it is the __________________ responsibility to provide that information. Departmental supervisors will make reasonable efforts to assist the MRO in establishing necessary appointments with the affected employees. (HPM 9.2, 9-3)

A

employee’s

41
Q

It is the __________________ who makes the final determination of the test result. This determination can only be made after all available information is considered. (HPM 9.2, 9-3)

A

Medical Review Officers (MRO)

42
Q

It is possible that the urinalysis and/or discussions between the MRO and employee could result in the identification of some other medical condition not previously known to the Department and/or the employee. Some of these conditions could jeopardize the employee’s continued employment, since the Department has a responsibility to ensure public safety. Should such a condition be revealed through the substance test, the employee may be directed to complete a ______________ examination. (HPM 9.2, 9-4)

A

fitness-for-duty

43
Q

In an effort to minimize the stigma attached to a substance test, negative results _________ not be included in the employee’s personnel file. Therefore, negative test results and the documentation regarding reasonable suspicion for the test shall be maintained apart from the employee’s personnel folder unless the employee requests otherwise. (HPM 9.2, 10-4)

A

should

44
Q

Positive test results and the documented reasonable suspicion will become part of the request for adverse action file. This information will be maintained for a period of ______ years and handled consistent with policy contained in Highway Patrol Manual 10.2, Internal Investigations Manual. (HPM 9.2, 10-4)

A

five

45
Q

_________________ is one of the key concerns raised by substance testing. Therefore, it is imperative that the testing of an employee, as well as the test results, be kept as confidential as possible. (HPM 9.2, 10-3)

A

Invasion of privacy

46
Q

On September 24, 1986, Governor Deukmejian issued an Executive Order, D-58-86, to establish a _______ testing policy to combat the effects of substance abuse in the state workplace. (HPM 9.2, 1-3, 1)

A

substance

47
Q

Substance Abuse manual details policy and provides specific direction to the departmental management team on how to ________ administer a legal and successful substance testing program. (HPM 9.2, 1-3, 1)

A

effectively

48
Q

The first-line _______ plays the most important role in any successful substance testing program. Supervisors generally have the routine, daily contact with the employee for the purpose of directing and evaluating performance; therefore, the supervisor is in the best position to assess any changes in an employee’s job performance, behavior, and/or appearance. (HPM 9.2, 1-3, 2a)

A

supervisor

49
Q

Supervisors are the main defense in maintaining a ___-free workplace. When a problem arises, it is their responsibility to confront the situation and initiate the proper action, including substance testing. (HPM 9.2, 1-3, 2a1)

A

drug

49
Q

Chapter 7, Testing Process and Standards; Annex A, Substance Testing Action Checklist, of this manual, provides a brief checklist synopsizing the ________ outlined in detail throughout this manual, to assist supervisors with correctly handling substance testing situations. (HPM 9.2, 1-3, 2a1)

A

requirements

50
Q

For a substance test to be effective, each supervisor must ensure the following steps are adhered to (a) Reasonable suspicion is supported by proper documentation. (b) The sample is properly collected. (c) The chain of custody is maintained. (d) The employee’s ______ are not violated. (HPM 9.2, 1-3, 2a1)

A

rights

51
Q

Liability arises when it can be shown a supervisor _______ failed to supervise subordinates appropriately, and the negligence resulted in an injury to a coworker and/or the public. Since the potential for such liability clearly exists, departmental supervisors must act quickly and reasonably when dealing with employees whom they suspect are abusing alcohol and/or drugs. (HPM 9.2, 1-3, 3)

A

negligently

52
Q

While supervisors and managers have specific roles in the substance testing process, all departmental employees _____ alert a supervisor to indications that another employee is involved in substance abuse. The consequences are too grave to allow a coworker to perform duties while under the influence of alcohol and/or drugs. (HPM 9.2, 1-4, c)

A

shall

52
Q

In the area of substance abuse, the Department can be criticized for ______ as well as inappropriate action. Even if there is no indication of negligent supervision, the Department could still be held vicariously liable because of a questionable act by its employees. (HPM 9.2, 1-3, 3)

A

inaction

53
Q

_______ to act in a reasonable manner when such information comes to a supervisor’s attention, or could have come to a supervisor’s attention, exposes the Department to liability. Liability can also arise from an act of deliberate indifference on the part of a supervisor. (HPM 9.2, 1-4, 3a)

A

failure

54
Q

The Department must _________ apply all aspects of the program. (HPM 9.2, 1-4, 4a1)

A

consistently

54
Q

The effectiveness of the _______ _______ program is dependent on the Department’s ability to justify its actions and demonstrate a proper application of the policy. The following elements are critical if the program is to be successful: consistency, confirmation, collection of sample, chain of custody, control of quality, contracts. (HPM 9.2, 1-4, 4a)

A

substance testing

55
Q

Before any ______ is obtained, the supervisor’s foundation for reasonable suspicion must be approved by a specified departmental manager. (HPM 9.2, 1-4, 4a2)

A

sample

56
Q

Before any action can be taken against an employee for substance abuse, a sample must be _______ collected and analyzed. (HPM 9.2, 1-4, 4a3)

A

properly

57
Q

To avoid countercharges of sample tampering, a concise chain of ______ must be established and followed. (HPM 9.2, 1-4, 4a4)

A

custody

58
Q

The Department must ________ the contracting laboratory meets accepted scientific standards and each sample is properly handled and tested. (HPM 9.2, 1-4, 4a5)

A

ensure

59
Q

Supervisors must be mindful of the different Memoranda of Understanding (MOU) and, as such, refer to the specific contract covering the Involved employees. Failure to take the MOU into consideration when dealing with a reasonable suspicion test could allow the validity of the test to be _________. (HPM 9.2, 1-4, 4a6)

A

challenged