GO 0.1 - 0.12

Question 1

The mission of the CHP is to provide the highest level of Safety, Service, and Security. This is accomplished through four departmental goals:
* _____________________.
* Enhance Public Trust Through Superior Service.
* _____________________.
* Anticipate Public Safety and Law Enforcement Trends and Provide Assistance to Allied Agencies. (GO 0.1, 1)

Answer 1

Protect Life and Property
Invest in Our People

Question 2

ORGANIZATIONAL VALUES: To accomplish our mission, we are committed to the following organizational values as the foundation of our pledge to public Safety, Service, and Security:
* __________________.
* _________.
* __________________.
* _____________________________. (GO 0.1, 2)

Answer 2

• Respect for others.
• Fairness.
• Ethical practices.
• Equitable treatment for all

Question 3

The Department will continue its primary responsibility to anticipate and respond to the needs of the public which it serves. This is to be accomplished at each command level through ongoing __________and ______________. (GO 0.2, 1)

Answer 3

analysis and planning

Question 4

The California Highway Patrol has the reputation of being a leader in traffic law enforcement. The Department will continue to maintain or enhance its leadership role to better respond to _______________. (GO 0.2, 1)

Answer 4

public needs

Question 5

The Department will encourage ______________, whenever possible, to identify, develop, and implement new ideas for achieving appropriate missions and objectives. (GO 0.2, 1)

Answer 5

managers

Question 6

Supervisors and managers will be developed through training and experience to improve the Department’s capability to excel in a ________________________. (GO 0.2, 1)

Answer 6

changing environment

Question 7

Managers will manage their areas of responsibility through the ______________________________, operationally implementing the Department’s mission, vision, goals, and objectives. (GO 0.2, 1)

Answer 7

strategic planning process

Question 8

Managers will develop their ______________ to the fullest extent possible, including the establishment of individual accountability. As such, this development should reinforce that respect, dignity, fairness, and compassion should be extended at all times. The Department will continue to pursue and achieve realistic equal employment opportunity goals. (GO 0.2, 2)

Answer 8

personnel

Question 9

The Department will, through implementation of its participative management and planning philosophies, continue to promote responsibility, accountability, and decision making at each command level. Command accountability ____ include implementing a unified vision consistent with the Department’s commitment and responsibility to public service. (GO 0.2, 2)

Answer 9

shall

Question 10

CHP personnel ___________ issue or provide to any person a courtesy card or communication that could or would purport to extend any special privilege or immunity from departmental processes or those of any other governmental agency. (GO 0.3, 1)

Answer 10

shall not

Question 11

All Division, office, section, and Area commanders shall designate a ______and ____________ alternate commander from within their immediate staff whenever possible. (GO 0.4, 1)

Answer 11

first and second

Question 12

When a commander is away from their assigned command during duty hours and not in radio contact, or available by telephone, they shall leave an ____________. (GO 0.4, 2)

Answer 12

itinerary

Question 13

The ___________________________________ was formed in 1992 to conduct an independent review of the findings of this task force, as well as the Department’s policies regarding the use of force. (GO 0.7, 1)

Answer 13

Citizens’ Ad Hoc committee

Question 14

The _______________________________ is to serve as an advisory body to the Commissioner with the primary purpose of providing objective review and input concerning departmental policies, procedures, training, reporting, and controls to determine consistency with the demands of public safety as well as legal, moral, and public expectations. (GO 0.7, 2)

Answer 14

Citizen’s Advisory Board (CAB)

Question 15

To establish the CAB, each _______________________ is requested to submit the names of up to 3 candidates for consideration that will effectively represent the unique and diverse interests of that Division’s population base. (GO 0.7, 4)

Answer 15

field Division Chief

Question 16

The CAB generally meets _____________, but at least biannually, and at other times as directed by the Commissioner or as deemed necessary by the CAB Chair or otherwise determined by a majority of members in office. (GO 0.7, 7)

Answer 16

quarterly

Question 17

All employees, regardless of rank, classification, position, or assignment are expected to: c. Have a general knowledge of the motto (__________) and the meaning behind it. (GO 0.8 , 1)

Answer 17

CHP PRIDE

Question 18

As a model for subordinates, ____________________________ shall lead, recognize, and support employees in everyday ethical decisions. (GO 0.8, 2)

Answer 18

managers and supervisors

Question 19

Managers and supervisors are accountable for the activities of the employees under their immediate control and shall reinforce the ______________________ concepts by frequently discussing them with employees in a variety of forums in order to achieve an environment of CHP PRIDE. (GO 0.8, 2)

Answer 19

professional values

Question 20

USE OF STATE OWNED EQUIPMENT AND RESOURCES, EMPLOYEE RESPONSIBILITY. All employees, regardless of rank, classification, position, or assignment shall: a. Use state owned equipment and resources for ______________________ only in the furtherance of the Department’s mission. (GO 0.9, 1)

Answer 20

business purposes

Question 21

USE OF STATE OWNED EQUIPMENT AND RESOURCES, SUPERVISOR AND MANAGER RESPONSIBILITES. a. Ensure employees have _____________ adequate to perform their duties. (GO 0.9, 1)

Answer 21

equipment

Question 22

USE OF STATE OWNED EQUIPMENT AND RESOURCES, EXIGENT CIRCUMSTANCES. In the case of exigent circumstances, personal use of the equipment and resources shall be documented. Upon the review and concurrence of the commander, the documentation shall be forwarded through the chain of command to the Office of the Commissioner for approval. Documentation must outline the circumstances which required the use of state owned equipment and resources. Documentation will be retained in the command for the current plus _____ years. (GO 0.9, 2)

Answer 22

three

Question 23

______________________________________ and the Public Trust Long-Range Plan are the product of thoughtful input from Department employees at all levels, including officers, supervisors, and managers. (GO 0.12, 1)

Answer 23

Earning the Trust of California’s Communities

Question 24

There are ________ primary reasons we must enhance safety through service by building public trust. (GO 0.12, 1)

Answer 24

three