GO 21.1 - 22.6

Question 1

The California Highway Patrol (CHP) is a Department within the California State _________ Agency (GO 21.1, 1, 1a)

Answer 1

TRANSPORTATION

Question 2

The Department is under the control of a civil executive officer known as the _________ of the CHP. The Commissioner is appointed by the Governor, with advice and consent of the Senate, to serve under the direction of the Governor (Section 2107 CVC). The powers and duties of the Commissioner are detailed within Section 2108 CVC. (GO 21.1, 1, 1b)

Answer 2

COMMISSIONER

Question 3

The Commissioner is assisted by a Deputy Commissioner, who provides oversight of the daily ________of the Department. (GO 21.1, 1, 1c)

Answer 3

OPERATIONS

Question 4

Reporting to the Deputy Commissioner are _____ Assistant Commissioners who are appointed by the Commissioner with the approval of the Governor (Section 2110 CVC). (GO 21.1, 1, 1d)

Answer 4

TWO

Question 5

Executive offices support the Office of the Commissioner and report to a member of Executive Management. Executive offices are considered _______. (GO 21.1, 2b1)

Answer 5

COMMANDS

Question 6

Headquarters and field Divisions are commands, led by a _____, which have subordinate commands and functions, and report to the Deputy Commissioner or an Assistant Commissioner (GO 21.1, 2, 2)

Answer 6

CHIEF

Question 7

Sections exist as a subordinate function within a _______ and have a defined area of responsibility. Sections are led by a uniformed or nonuniformed manager and may or may not be classified as a command. (GO 21.1, 2, 3)

Answer 7

DIVISION

Question 8

______ normally exist as a subordinate function within a section; however, they may exist within a Division. Units may be led by a manager or supervisor, but are not considered a command within the CHP organizational structure (GO 21.1, 2, 4)

Answer 8

UNITS

Question 9

Areas exist as a subordinate command to a field Division and are led by a captain or a ________. (GO 21.1, 2, 5)

Answer 9

LIEUTENANT

Question 10

An Area command with 50 or more officers should be commanded by a ______. (GO 21.1, 3, 1)

Answer 10

CAPTAIN

Question 11

An Area command with 30 or fewer officers should be commanded by a __________. (GO 21.1, 3, 2)

Answer 11

LIEUTENANT

Question 12

An Area command with a communications center should be commanded by a _____. (GO 21.1, 3, 3)

Answer 12

CAPTAIN

Question 13

Departmental personnel charged with making death or injury notifications shall take care to exercise good judgment. Whenever possible, death notifications shall be made in ________. (GO 21.4, 1, 1a)

Answer 13

PERSON

Question 14

Injury notifications may be made in person or by________, commensurate with the nature and sensitivity of the injury and incident. (GO 21.4, 1, 1a)

Answer 14

TELEPHONE

Question 15

When CHP personnel make a notification, the appropriate coroner’s office shall be ________ as soon as practicable of the time, date, and name of the person notified. (GO 21.4, 2, b)

Answer 15

NOTIFIED

Question 16

The ___________ _______ is a listing of all departmental commands (refer to GO 11.3, Location Codes) and contains location names and addresses (mailing and, if appropriate, business), commander’s name, and, in a few specialized cases, key contacts, and respective telephone and fax numbers. (GO 21.7, 1, 2a)

Answer 16

ORGANIZATIONAL ROSTER

Question 17

The Organizational Roster shall be made available to all departmental employees in _________ format only. The electronic version of the Organizational Roster is available as a Portable Document Format (PDF) file through the CHP Intranet website. This electronic version is a “read” only file. (GO 21.7, 3, 5a)

Answer 17

ELECTRONIC

Question 18

Each Resident Post is a location within the jurisdiction of its “parent” Area
command. Each Resident Post is remote from its Area command office, and it
services nearby area and line beats for which the Area command is responsible.
Sergeants and officers are assigned to Resident Posts according to ___________
needs and responsibilities. (GO 22.3, 1, 2a)

Answer 18

DEPARTMENTAL

Question 19

The California Highway Patrol maintains 33 Resident Posts throughout the state. The Death Valley and Mountain Pass Resident Posts provide state-owned housing as a condition of employment. State-owned housing is provided at these Resident Posts due to their remote location and the need for emergency response ___ hours a day. Only a limited number of state-owned housing is available at these Resident Posts, and assignment to available state-owned housing will be determined by the Area commander. Employees who reside at the Resident Posts are subject to on call status.(GO 22.4, 1, 2)

Answer 19

24

Question 20

The Mission of the CHP is to provide the highest level of Safety, Service, and
Security. This is accomplished through four departmental goals. (1) Protect life and property. (2) Enhance public trust through superior service. (3) _____ ____ ______ ______. (4) Anticipate public safety and law enforcement trends and provide assistance to allied agencies. (GO 22.6, 1, 2b1-4)

Answer 20

INVEST IN OUR PEOPLE

Question 21

Assignment to a Resident Post will normally be made from _________ within the
Area command having jurisdiction over the location. (GO 22.3, 1, 4a)

Answer 21

VOLUNTEERS

Question 22

Strategic planning is a process integrating leadership of the Department with a hierarchical process for meeting the needs of the public and managing departmental resources. This process is directed toward making management of the Department proactive instead of reactive. Strategic planning should consider long-range operational goals and objectives. However, the primary focus is for _____ years into the future with annual updates, if necessary. (GO 22.6, 2, 3a)

Answer 22

5

Question 23

A ______ ____ consists of the following elements: (1) Departmental office/Division/Area/section goals. (2) Objectives to achieve those goals.
(3) Performance metrics to measure the progress of each goal. (GO 22.6, 3, 4a1-3)

Answer 23

STRATEGIC PLAN

Question 24

Area and section goals are those developed by Area and section commands to address specific issues not addressed by the _________ or _______ goals. Areas and sections are not required to include individual command goals in their plan if the statewide goals and Division goals adequately address Area and section issues and concerns. (GO 22.6, 3, 4d)

Answer 24

DEPARTMENTAL / DIVISION

Question 25

Every _____ years a reevaluation of the Strategic Plan will be conducted to determine its relevancy in the current law enforcement climate. (GO 22.6, 5, 7a)

Answer 25

5

Question 26

The Department’s Strategic Plan is considered a _______ document. This means the goals and associated performance measures are constantly changing. (GO 22.6, 6, 8)

Answer 26

LIVING

Question 27

The _________ environment includes those physical, economic, demographic, political, and social factors outside the Department’s direct sphere of influence that still may affect its future and influence its direction. Identification of the issues and opportunities these factors present will assist the command, and ultimately the Department, to focus its operations on realistic solutions. (GO 22.6, 7, b)

Answer 27

EXTERNAL