HPM 10.5

Question 1

The EAP is administered by __________, through a State of California Standard
Agreement negotiated with the California Department of Human Resources (CalHR).
(HPM 10.5 Ch. 1 P. 3)

Answer 1

Magellan Healthcare

Question 2

Employees may use Employee Assistance Program for ___ days after the date of
retirement. (HPM 10.5 Ch. 1 P. 5)

Answer 2

90

Question 3

Surviving family members of employees may use Employee Assistance Program services
for __ months after the death of the employee. (HPM 10.5 Ch. 1 P. 5)

Answer 3

6

Question 4

Sick leave may be utilized by employees attending Employee Assistance Program
sessions if properly documented on a _____, Absence and Additional Time Worked
Report, using established procedures for a medical appointment. If the employee wishes
to maintain confidentiality, an absence may be covered by vacation or other leave
credits. (HPM 10.5 Ch. 1 P. 7)

Answer 4

STD. 634

Question 5

The Peer Support Program (PSP) shall consist of volunteer uniformed employees,
dispatchers, and associates. Associates are PSP volunteers who were previously
participating in the PSP and have since transferred into another classification or position.
The PSP volunteers must have been involved in at least ____ critical incident
professionally and/or personally and experienced some of the issues and feelings
associated with such an event. The PSP volunteers will be trained to provide support and
reassurance to a fellow employee who has experienced a critical incident. (HMP 10.5 Ch.
2 P. 3)

Answer 5

one

Question 6

All PSP activities shall be ________. Employees may select or reject the use of a peer by
any criteria they believe is important. (HMP 10.5 Ch. 2 P. 3)

Answer 6

voluntary

Question 7

The Peer Support Program is administered and overseen by the _________________, Employee Assistance Unit. (HMP 10.5 Ch. 2 P. 4)

Answer 7

Office of Employee
Safety and Assistance

Question 8

A Peer Support Program volunteer shall receive __ hours of initial training by a
contracted International Critical Incident Stress Foundation instructor. (HPM 10.5 Ch. 2 P.
10)

Answer 8

32

Question 9

A Peer Support Program volunteer shall attend the _______ Peer Support Training
Conference to maintain their certification unless otherwise approved by OESA. (HPM
10.5 Ch. 2 P. 10

Answer 9

Annual

Question 10

For Peer Support Service volunteer 415 entries, the name of the employee to whom
support was provided ____________ be noted. The assigned command shall be entered for
the entire shift for any overtime claimed, regardless of where PSP activities were
conducted. (HPM 10.5 Ch. 2 P. 12)

Answer 10

shall not

Question 11

The purpose of the ________________ is to encourage employees to
seek help when faced with problems of alcoholism, alcohol abuse, and/or prescription
drug dependency by offering information, assistance, and support (HPM 10.5 Ch. 3 P. 3)

Answer 11

Employee Substance Abuse Program

Question 12

The Department recognizes alcoholism is a _________. It is a medical problem that
deserves the same attention and understanding as more traditional illnesses. Alcoholism
is known to cross all race, gender, social, and economic boundaries and may adversely
affect an employee’s job performance. Alcoholism can be treated and employees should
not hesitate to seek professional assistance for themselves or offer help to fellow
employees affected by the ________. (HPM 10.5 Ch. 3 P. 3)

Answer 12

Disease

Question 13

It is the policy of the California Highway Patrol (CHP) to assist any employee who seeks
help with a substance abuse problem. If an employee requests assistance _____ to
becoming the subject of an adverse action for misconduct involving alcohol or
prescription drug abuse, the request shall be treated in a confidential manner. Such a
request will not be used to initiate disciplinary action. Promotional opportunities and job
security will not be jeopardized on the basis of an employee’s request for or acceptance
of help with a substance abuse problem. (HPM 10.5 Ch. 3 P. 3)

Answer 13

Prior

Question 14

Confidentiality ______ be maintained should an Employee Substance Abuse Program
volunteer be subpoenaed to testify in court concerning information shared by an
employee. (HPM 10.5 Ch. 3 P. 4)

Answer 14

cannot

Question 15

All Employee Substance Abuse Program volunteers shall receive __ hours of initial
training (HPM 10.5 Ch. 3 P. 7)

Answer 15

16

Question 16

The Critical Incident Response Team (CIRT) was developed to provide assistance to the
____________ of any California Highway Patrol employee who is killed or seriously
injured in the line-of-duty. (HPM 10.5 Ch. 5 P. 3)

Answer 16

Assigned command

Question 17

With the approval of the Office of Employee Safety and Assistance commander, the CIRT
will provide assistance, if requested, to a command involved in ____ other significant
critical incident. (HPM 10.5 Ch. 5 P. 3)

Answer 17

Any

Question 18

A minimum of ___ CIRT members should remain within the requesting command until
CIRT services are no longer required. (HPM 10.5 Ch.5 P. 5)

Answer 18

Two

Question 19

The Critical Incident Stress Debriefing services are provided by
___________________ through the state’s Employee Assistance Program (EAP) contract provider.
(HPM 10.5 Ch. 6 P. 3)

Answer 19

Licensed mental health professionals

Question 20

A CISD should be scheduled within ______ post event or as soon as possible
thereafter. (HPM 10.5 Ch. 6 P. 3)

Answer 20

24-72 hours

Question 21

With the approval of the appropriate Commissioner, the immediate commander may
assign the involved employee a ___________ of administrative time off if the
appointed debriefing counselor recommends the employee should not return to work
for the specific period of time. (HPM 10.5 Ch. 6 P. 4)

Answer 21

suitable amount

Question 22

A CISD is not intended to be a tactical critique and documentation ________ be kept by
any party. (HPM 10.5 Ch. 6 P. 4)

Answer 22

shall not

Question 23

Commanders or their designee _______ arrange for a CISD session(s) for other employees
as deemed appropriate. (HPM 10.5 Ch. 6 P. 5)

Answer 23

should

Question 24

The purpose of the Cancer Survivor Support Group (CSSG) is to provide emotional
support, resources, and other types of assistance for departmental employees and/or
their family members who have been diagnosed with _______. (HPM 10.5 Ch. 7 P. 3)

Answer 24

Cancer

Question 25

The CSSG consists of active departmental employees who are _________, or have
loved ones who have been affected by cancer. (HPM 10.5 Ch. 7 P. 3)

Answer 25

cancer survivors

Question 26

Employees selected to serve as CSSG Peers shall receive ___ hours of initial training (HPM
10.5 Ch. 7 P. 6)

Answer 26

16

Question 27

The CSSG volunteers shall receive _____ hours of annual training. (HPM 10.5 Ch. 7 P. 6)

Answer 27

Eight

Question 28

A CSSG Peer _____ notify their commander and receive approval prior to accepting and
responding to a CSSG request, whether on or off duty. (HPM 10.5 Ch. 7 P. 7)

Answer 28

Shall

Question 29

It is the policy of the California Highway Patrol (CHP) to support departmental
employees who are serving or have served in the United States Armed Forces.
Commanders should identify all active members and veterans within their command and
encourage them to complete a ______, Military Service Record (HPM 10.5 Ch. 8 P. 4)

Answer 29

CHP 270M

Question 30

_______ shall appoint an Military Support Officer (MSO) who has knowledge and
understanding of active military service. The MSO can be a uniformed or non-uniformed
employee assigned anywhere within the division. (HPM 10.5 Ch. 8 P. 7)

Answer 30

Divisons

Question 31

The Military Support Program volunteers will operate within the Department’s ____ and
provide assistance to departmental employees who are serving or have served in the
military. Their primary purpose will be to provide support, guidance, and assistance as
needed. (HPM 10.5 Ch. 8 P. 9)
32. All MSP volunteers shall receive

Answer 31

EAP

Question 32

All MSP volunteers shall receive __ hours of initial training. (HPM 10.5 Ch. 8 P.10)

Answer 32

16

Question 33

All MSP volunteers shall receive a minimum of _____ hours of annual maintenance
training. (HPM 10.5 Ch. 8 P. 10)

Answer 33

Eight

Question 34

The goal of the Wellness Program is to improve the overall awareness of mental health
and physical fitness for ___ employees. (HPM 10.5 Ch. 9 P. 3)

Answer 34

All

Question 35

Employees in Areas/Sections possessing on-site exercise equipment are encouraged to
utilize it during off-duty time. Commanders shall ensure the Department liability notice,
_________, Use of Exercise Equipment at CHP Facilities/Release of Liability, is clearly
posted in the vicinity of the exercise equipment. (HPM 10.5 Ch. 9 P. 5)

Answer 35

CHP 430

Question 36

Injuries sustained during an actual wellness event, are the sole responsibility of the
_______. (HPM 10.5 Ch. 9 P. 3)

Answer 36

Employee

Question 37

When a line of duty death (LODD) occurs, the ____ will complete the enrollment forms
for the California Peace Officers’ Memorial Foundation, National Law Enforcement
Officers Memorial Fund, and the International Association of Chiefs of Police Tribute to
Slain Officers within the first month of the officer’s death. (HPM 10.5 Ch. 10 P. 3)

Answer 37

OESA

Question 38

The ____ and OESA will contact surviving family members to determine if there is the
desire to maintain contact with CHP. When the survivor does desire to maintain contact
with the Department, OESA will determine from the survivor the level and frequency of
contact desired. (HPM 10.5 Ch. 10 P. 3)

Answer 38

CAHP