FAM CH17-20 Flashcards

1
Q

LOADSHEETS

A

3 FORMS:

  1. PROVISIONAL THEN FINAL ACARS LOADSHEET. RADIO VERSION FINAL LOADSHEET AVAIL IF EFF ACARS OR EMAIL ARE INOP
  2. FINAL AUTO LOADSHEET NORMALLY PRINTED AT GATE
  3. FINAL MANUAL LOADSHEET FAXED OR PROVIDED AS AN IRIGINAL COPY BY HANDLING AGENT
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2
Q

PROV LOADSHEET
NOTOC
FINAL LOADSHEET

NORMALLY DELIVERED BY

A

ACARS
EFF
EMAIL

EMAIL RESPONSE ‘ACCEPTED AND APPROVED’

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3
Q

RADIO LOADSHEET READBACK

A

VERBATIM AS RECEIVED

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4
Q

LOADSHEETS DIVERSION

A

DO NOT USE OIS
ALL INFO PROVIDED BY LOAD CONTROL COORDINATE VIA IOC

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5
Q

CHECK PROV LOADSHEET FOR

A

DATE
REGO
DEP ARR
AIRCREW COMPLEMENT
CITY PAIR
POTABLE WATER
FUEL
PIC NAME AND SIGNATURE

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6
Q

FINAL LOADSHEET

A

SHOULD BE ISSUED WITHIN 4 MINS DOOR CLOSURE

CANNOT DEPART BLOCK UNTIL FINAL LOADSHEET RECEIVED AND ACCEPTED

FINAL LOADSHEET AND NOTOC NEED ACCESSIBLE BY FO. IPAD COPY OK

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7
Q

RADIO LOADSHEET

A

ONLY DEP FROM AUST

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8
Q

CHECKING FINAL LOADSHEET

A

FLT NO
REGO
EDNO
ZFW
TOW
TOB
MACZFW
MACTOW
STAB
TRIM TANK

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9
Q

LMC

STD PAX WT

A

100 KG INCL BAG

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10
Q

TRAFFIC LMC

A

CUMULATIVE

ONLOAD 200 KG AND 300 KG OFFLOAD IS LMC OF 500 KG
OFFLOAD 1 PAX AND ONLOAD 400 KG FREIGHT IS LMC OF 500 KG
MOVEMENT OF 2 PAX TO DIFF ROWS IS LMC OF 4 PAX
MOVEMENT OF 200 KG BETWEEN HOLDS IS LMC OF 400 KG

TRAFFIC AND FUEL LOAD INDEPENDENT OF EACH OTHER

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11
Q

ACTIONS IF LMC EXCEEDED

A

NEW FINAL LOADSHEET REQD

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12
Q

380

LMC

A

MAX TFC LOAD 700 KG

NO FUEL LMC DUE TO LOAD CONTROL PROCS

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13
Q

DOMESTIC FLTS

BNE
PER
MEL
SYD

COBT WINDOW

A

-5 TO +15

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14
Q

PERMISSIBLE EARLY DEPARTURES

A

NO KNOWN PROB AT DEST APT
ALL BOOKED COMMERCIAL LOAD HAS BEEN ACCOUNTED FOR
PIC AND DUTY MANAGER BOTH AGREE
NO OVERRIDING COMMERCIAL REQMTS
NO ATFM PROCS

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15
Q

DISCRETIONARY DELAY AWAITING PAX AND OR CARGO

A

INT 30 MINS AT DISCRETION OF APT MGR AND PIC OTHERWISE CONSULT OPS CONTROL SYD

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16
Q

PROJECTED LATE ARRIVALS

A

CAN CHANGE COST INDEX:
ETA 15 MINS > STAB AND CAN BRING ETA WITHIN 15 MINS
OR
FLT BEHIND SCHEDULE AND PLANNED TRANSIT TIME NEAR MINIMUM

ADVISE ATC IF MACH NUMBER CHANGES BY M0.02 OR GREATER

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17
Q

MINIMUM OPERATING CABIN CREW

FULL PAX LOAD

A

380Q

MAIN DECK 10
UPPER DECK 7

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18
Q

BOARDING TRANSIT REFUELLING

MIN CABIN CREW

A

380 Q
8

WITHIN 4 ECONOMY ROWS 3 J 2 P

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19
Q

FLT CREW ACTING AS DOOR PRIMARY

A

EXCEPTIONAL CIRCUMSTANCES
PIC CONTACT IOC AND DUTY CAPT

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20
Q

PREFLT BRIEF CSM

A

APPLICABLE INTAMS
TAXI TIME
FLT TIME
FLT DETAILS
WX FLYING CONDS
PA REQMTS
UNSERVICEABLE EQUIP
PASSWORD

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21
Q

PAX BOARDING

A

CSM GETS PIC APPROVAL
NO PIC ENGINEER CAN APPROVE

PIC APPROVAL TO CLOSE FINAL DOOR

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22
Q

EXCLUSION FROM FLT

A

PERSONS SHALL BE DENIED BOARDING:
INFLUENCE DRUGS ALCOHOL
CONDUCT THEMSELVES IMPROPER MANNER
DONT FOLLOW INSTRUCTIONS
OF UNSOUND MIND
DEEMED UNFIT BY MEDLINK

FINAL DECISION RESTS WITH PIC

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23
Q

DISRUPTIVE BEHAVIOUR

A

PAX OR CREW NUST NOT BEHAVE IN OFFENSIVE OR DISORDERLY MANNER:
PHYSICAL ASSAULT OR THREAT TO
VERBAL INTIMIDATION
REFUSAL TO FOLLOW LAWFUL INSTRUCTION
SMOKING
TAMPERING WITH SMOKE DETECTOR

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24
Q

DISRUPTIVE PAX INFLT

INCIDENT

A

CONTACT DSC VIA IOC
CAPT CSM AND DSC DISCUSS APPLYING ‘NO FLY’ NOTICE

IF DECISION MADE TO APPLY
DSC WILL SEL APPROP PENALTY FROM LIST OF PRECEDENTS
DSC ADVISE DUTY APT MGR
DAM WILL MEET ACFT WITH POLICE

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25
Q

PASSENGERS WITH MEDICAL CONDS

MEDA PAX

A

ACCEPTED FOR TRAVEL:
FIT TO TRAVEL, TRAVEL WILL NOT AGGRAVATE THEIR COND AND NOT AT RISK OF CAUSING INFLT MED EMERG
NOT SUFFERING INFECTIOUS OR CONTAGIOUS DISEASE
CAN TOILET THEMSELVES OTHERWSIE NEED CAPABLE ASSISTANT

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26
Q

CPAP MACHINE

A

WITHOUT APPROVAL
IF LITHIUM CHECK BATTERY AGAINST DG ALLOWED FOR PAX

ACFT POWER OUTLET MEDICAL USE CANNOT BE USED WITHOUT SPECIAL HANDLING APPROVAL

27
Q

SERVICE DOG

A

NEEDS APPROVAL
MOISTURE ABSORBING MAT
RESTRAINED TO OREVENT MOVEMENT

28
Q

AIRCFT FUELLING WITH PAX ONBOARD

FLT CREW RESP

A

SEATBELT SIGNS OFF
NO SMOKING ON
EMERG LGTS ARMED

29
Q

DOOR CLOSING PROCEDURE

A

CSM NEEDS PIC APPROVAL

FLT DECK DOOR MUST BE CLOSED AND LOCKED NO LATER THAN FINAL DOOR CLOSURE

CLOSING THE DOOR IS SIGNAL TO FLT CREW:
ALL PAX ONBOARD
ALL PAX SEATED
ALL OVERHEAD LOCKERS CLOSED

30
Q

DOOR REOPENING PROC

A

CSM CAN AUTHORISE PRIOR TO FINAL DOOR CLOSE

AFTER FINAL DOOR CLOSE NEED PIC APPROVAL

FLT CREW MAY NEED DISARM DOOR PA

31
Q

DOOR ARMING

A

CSM ORDERS DOORS TO BE ARMED AFTER CLOSURE OF THE FINAL DOOR AND REMOVAL OF THE AEROBRIDGE OR STAIRS

32
Q

DOOR PROBLEMS

ARMING DISARMING FOD

A

ACFT RETURN TO GATE FOR ACTION BY ENGINEERS

CAN CHECK DOOR HANDLE CLOSED BUT DO NOT MOVE IN DIRECTION OF OPEN

PIC MAY DIRECT DOOR TO BE DISARMED THEN REARMED FIRMLY CAN ONLY DO ONCE AND MUST BE PUT IN TECH LOG

33
Q

FALL FROM HEIGHTS RISKE

A

CANT HAVE DOOR OPEN WITHOUT AEROBRIDGE STAIRS OR CATERING TRUCK

34
Q

SPECIAL REQMT USA PORTS

DELAYS

A

MORE THAN 2 HOURS PAX MUST BE GIVEN OPTION TO DISEMBARK UNLESS CABIN SERVICE OF FOOD AND POTABLE WATER PROVIDED

MUST BE GIVEN OPPORTUNITY TO DISEMBARK FOR DELAYS OVER 4 HRS UNLESS SAFETY OR SECURITY RISK

MAKE PAs EVERY 30 MINS

IF AT GATE WITH DOORS OPEN NEED TO MAKE ‘DEPLANING OPPORTUNITIES PA’ IS MADE EVERY 30 MINS

35
Q

SEAT BELT POLICY

A

MUST BE WORN:
TAKEOFF UNTIL 1000’ ABOVE TERRAIN
DURING INSTRU APP
WHEN ACFT LESS THAN 1000’ ABOVE TERRAIN
DURING LDG UNTIL ACFT COMES TO REST
IN TURBULENCE
AT DISCRETION OF PIC

36
Q

SEATBELTS PA

A

ALL PASSENGERS AND CREW BE SEATED AND FASTEN SEATBELTS

37
Q

TURBULENCE PA

A

ALL PASSENGERS AND CREW BE SEATED AND FASTEN SEATBELTS IMMEDIATELY

38
Q

SEATBELT PA

CALLBACK PROC

A

CSM REPORTS COND OF CABIN

IF SEATBELT SIGN ILLUMINATED AFTER PREPARE CABIN PA NO REQMT FOR CSM TO CALL FLT DECK
UNLESS
CABIN NOT PREP FOR LANDING

39
Q

ASSIST CABIN JUMPSEAT USE

A

M3RA
M3LA

40
Q

TECH LOG

A

PIC RESPONSIBLE FOR:
TECH LOG ONBOARD
CRS SIGNED AND VALID
IF DEFECT OCCURS NEED IT ACTIONED AND NEW CRS SIGNATURE
REVIEW NOTICE TO CREW
ALL INFO ENTERED IN UTC
MAKING ENTRIES
IE ABNORMAL BEHAVIOUR OR INDICATION
ANY EXCEEDENCE OPERATION FIRE SW GUARDED SW OR CB
ENGINE START ABORTED

ACFT SUBJECT TO ABNORMAL FLT OR GND CONDS IE COLCANIC ASH DUST STORM

41
Q

TECH LOG

RTO

A

A RTO HAS OCCURRED
THE REASON IT OCCURRED
THE SPEED AT WHICH IT OCCURRED
WHETHER THRUST REV USED

42
Q

INFLT NOTIFICATION OF DEFECTS

A

FOR DEFECTS WHICH MAY AFFECT TURNAROUND
FREETEXT TO FLT DISPATCH ‘MAINT’

OR USE ENGINEERING FREQ ON ARRIVAL

43
Q

TECH LOG ENTRY

ERROR

A

SINGLE LINE THROUGH
INSERT ‘ENTERED IN ERROR’

44
Q

TRANSIT PROC FOR EDTO DIVERSIONS

A

WITHOUT ENGINEERING SUPPORT
CAN DO SUBSEQUENT EDTO SECTOR PROVIDED:
NO OPEN TECH LOG ENTRIES REQUIRING NEW CRS
NO SERVICING ACFT SYS EXCEPT FUEL
MEL APPLICATION IN ACCORDANCE WITH MEL POLICY
CONSULT MOC FOR CABIN ITEMS
PRIOR TO DEP CARRY OUT NORMAL EXTERIOR INSPECTION

45
Q

TRANSIT PROC FOR EDTO DIVERSIONS

A

WITHOUT ENGINEERING SUPPORT
CAN DO SUBSEQUENT EDTO SECTOR PROVIDED:
NO OPEN TECH LOG ENTRIES REQUIRING NEW CRS
NO SERVICING ACFT SYS EXCEPT FUEL
MEL APPLICATION IN ACCORDANCE WITH MEL POLICY
CONSULT MOC FOR CABIN ITEMS
PRIOR TO DEP CARRY OUT NORMAL EXTERIOR INSPECTION

46
Q

MAINT DEVIATIONS

A

MEL
ATP
ENGINEERING AUTHORITY EA

MINOR DEFECTS WHICH CERTIFYING LAME CONSIDERS NO IMPACT ON AIRWORTHINESS MUST INCLUDE ‘NOT AN AIRWORTHINESS DEFECT’ or ‘NAD’

47
Q

IDLE RUNS

NO PAX ONBOARD

A

DRY SPIN NOT CLASSIFIED AS ENGINE RUN

ENG RUN
ENGINEERING IN CONTROL SEAT
CREW CAN DO FROM CONTROL SEAT IF NO ENGINEER QUALIFIED

ONCE FINISHED CREW MUST REDO PREFLT CHECKS

48
Q

IDLE RUNS

PAX ONBOARD

A

CABIN CREW AND PAX ADVISED
UNOBSTRUCTED ACCESS TO AEROBRIDGE MAY NEED TO STOP BOARDING
SEATBELT SIGN OFF AND PAX SEATED
CABIN CREW AT DOORS
FLT CREW IN SEATS AND NORMAL START SEQ
FLT CREW DO CHECKS UNDER ENGINEER GUIDANCE
ENG THR IDLE ONLY
ONLY ONE ENG AT A TIME
FLT CREW RESP FOR INITIATING EVAC
FLT CREW REDO PREFLT CHECK
REDO NORMAL CHKLISTS

49
Q

HIGH POWER ENG RUNS

A

NO PAX
ENGINEER RESP AND MUST REPOSITON TO APPROP PLACE AT APT

50
Q

HOT PRINCIPLE

A

HIDDEN
OBVIOUS SUSPICIOUS
TYPICAL OF THAT AREA

REQUEST DUTY MGR TO ATTEND THEY ARE RESPONSIBLE TO DETERMINE IF ‘HOT’ THEY WILL CONTACT DSC

51
Q

PERSONS IN CUSTODY

PIC

A

REMOVED FOR ADMINISTRATIVE OR JUDICIAL REASON

52
Q

PIC

PREFLT NOTIFICATION

A

REF TO RESERVATION
THREAT ASSESSMENT
ESCORT REQ
ADDITIONAL REQ

IF NO NOTIFICATION CONTACT DSC

53
Q

PIC

INFLT RESTR

A

ESCORTED OR NOT
NO ALCOHOL

AT REAR OF ACFT NOT NEAR EXIT

54
Q

ADMISSION TO THE FLT DECK

A

NEED IDENTIFICATION OTHERWISE CAN BE REFUSED ACCESS

55
Q

RESTRAINT OF PAX INFLT

A

UNDER CAA OFFENCE IF PERSON INTERFERES WITH CREW MEMBER IN COURSE OF THE NORMAL PERFORMANCE OF THEIR NORMAL DUTIES OR THREATENS SAFETY OF ACFT OR PERSONS ON BOARD

CAPT CAN USE CABIN CREW OR FLT CREW BUT NOT THEMSELVES AS UNACCEPTABLE RISK TO SAFE CONDUCT OF FLT

VIOLENCE AGAINST CREW MEMBER REPORT AT DEST TO AUTHORITIES. MAY NEED FORMAL COMPLAINT DEPENDING ON POLICE ACTION

56
Q

POWER OF PIC

TO ARREST AND RESTRAIN PAX

A

CASR 91.220
FOR THE SAFETY OF THE ACFT, PERSON ON THE ACFT OR PROPERTY ON THE GND:
DIRECT PERSON TO DO SOMETHING OR NOT DO SOMETHING
DIRECT PERSON TO LEAVE BEFORE FLT
FORCE WHICH IS REASONABLE AND NECESSARY
REMOVE A PERSON BEFORE FLT
RESTRAIN DURING THE FLT
SIEZE A THING FOR THE FLT
PLACE A PERSON IN CUSTODY
DETAIN A PERSON OR THING UNTIL RELEASED INTO CONTROL OF AN APPROP AUTHORITY

57
Q

CASR 91.225

POWER TO ARREST

A

ON REASONABKE GROUNDS THAT THE PERSON IS COMMITTING OR ATTEMPTING TO COMMIT ABOUT TO COMMIT HAS COMMITTED OR HAS ATTEMPTED TO COMMIT AN OFFENCE AGAINST CIVIL
AVIATION
AND
PURPOSE OF ARREST IS TO ENSURE SAFETY
AND
PIC HAS AUTHORISED CREW MEMBER TO ARREST PERSON WITHOUT WARRANT

58
Q

CREW MEMBER PERFORMING ARREST

A

UNDER CASR 91.225
REASONABLE AND NECESSARY FORCE
INFORM THE OERSON THE REASON

PIC MUST ENSURE ARRESTED PERSON DELIVERED INTO CUSTODY IF RELEVANT POLICE FORCE

59
Q

RESTRAINT EQUIP

A

PIC MUST APPROVE
CAN BE GIVEN APPROVAL AFTERWARDS IF NECESS

60
Q

INFLT VIOLENCE

A

PILOT ON WATCH CONSIDER LOCKDOWN

NOTIFY OPS CONTROL

IF PIC NEEDS SUPPORT CONTACT OPS CONTROL TO CONFERENCE CALL WITH THREAT ASSESSMENT TEAM

IF PIC WANTS POLICE OPS CONTROL WILL NOTIFY DSC AND APT MGR

61
Q

AIR SECURITY OFFICERS

A

PRIMARY JOB TO PROTECT ACFT
CAN ASSIST FOR PHYSICAL ASSAULTS OR LIFE THREATENING SITUATIONS BUT HAVE DISCRETION IN THIS. CSM MUST CONTACT PIC FOR APPROVAL TO APPROACH ASO

INT OPS NOTIFIED WITH NOTE OFP TO CONTACT DSC

62
Q

ASO INFO TO CABIN CREW

A

PIC NOTIFY CSM THAT ASO CARRIED WILL RELAY TO CSS

63
Q

COMPLIANCE CONTROL DIRECTION

A

NORMALLY THROUGH OPS CONTROL

IF DOIT INSPECTOR WANTS ACFT TO DELAY DEPARTURE CHECK IF FORMAL COMPLIANCE CONTROL DIRECTION GIVEN IF NOT CAN DEPART NORMALLY

PIC NOTIFY DSC