CHAPTER II MANAGEMENT - PART 1-6 Flashcards

(66 cards)

1
Q

Formal and informal informational requests received by agency elements from outside sources, that involve potential liability to the agency, heightened community interest, proprietary intellectual
property, presentation requests, statistics, procedures, managerial strategies or managerial reports, will be directed through the _______.

A

Office of the Sheriff

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2
Q

_______ is the Central Records Bureau Commander and is responsible for coordination of the agency’s records management program. Questions regarding the release of records should be
directed to the _______.

A

The Records Management Liaison Officer
(RMLO)
*Questions regarding the release of records should be directed to the RMLO

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3
Q

MDSO maintains goals and objectives that are updated by the _____ on an annual basis when preparing the Agency Business Plan. All major organizational elements must review their goals and objectives and submit revisions on an annual basis for inclusion in the Agency Business Plan.

A

Planning & Special Projects Office (PSPO)

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4
Q

The purpose of the ______ is to succinctly communicate the intended accomplishments for the agency for the current and next fiscal year as well as describe any factors which may limit the agency’s ability to achieve these accomplishments.

A

Agency Business Plan

*The plan includes a three- through five-year outlook for accomplishing objectives.

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5
Q

The Monthly Performance Review, addressing agency performance activities, is conducted on a monthly basis. All major organizational elements are required to update their score card assigned to the ________. The ______ is used to align objectives and measure performance which has been identified in the Business Plan for the current fiscal year.

A

Active Strategy Enterprise (ASE) software program.

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6
Q

Researching a problem and developing a solution, leaving nothing for the final authority to do except approve or disapprove, is known as ____.

A

completed staff work

In such projects it is essential that original
instructions include identification of the problem, the scope of endeavor, the time limit for completion, and the desired goal

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7
Q

The acting rank notification shall be limited to __ calendar days.

A

30
*If the acting rank time period exceeds 30 calendar days, a new notification is required.

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8
Q
  1. The ______ shall be responsible for verifying all acting rank notifications related to position vacancies. Furthermore, within 30 calendar days, 2. _____ is responsible for immediately notifying element commanders of any position, within their respective element, that has been eliminated or reallocated.
A
  1. Human Resources Office (HRO)
  2. HRO
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9
Q

____ is A written or oral directive issued by a superior to a subordinate or group of subordinates in the course of duty.

A

Order

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10
Q

__ is An order which contains directives of temporary duration or which includes assignment, transfer, promotion or demotion of an employee, or other personnel action.

A

Special order

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11
Q

An employee who receives an order which he or she believes to be contrary to a law, ordinance, or agency rule shall report it in writing to the concerned ______. The report shall contain the facts of the incident and any action taken. Appeals for relief from such orders may be made at the same time.

A

Division Chief

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12
Q

All agency automated systems activities will be coordinated through the ______, and in coordination with the Miami-Dade County’s Information Technology Department (ITD). Actions related to implementation of policy or support of automated systems are coordinated through the ____ in conjunction with the
Technology Advisory Board (TAB). The ITO and ITD are responsible for development, implementation, and enforcement of management and standards for all automated systems.

A

ITO Chief

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13
Q

The agency must explore all avenues to ensure that funds and personnel resources are applied to maximize the achievement of agency goals. The _____ may convene, to facilitate this process when deemed necessary.

A

Technology Advisory Board (TAB)

The Technology Advisory Board consists of four voting members: three MDSO Assistant Sheriffs, and the ITO Commander. The Executive Director of the Office of Administration and/or the Commander of the Management & Budget Office will attend TAB meetings for funding approval.

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14
Q

The ______ is the assigned Terminal Agency Coordinator (TAC), and the ITO Commander is the assigned alternate TAC. TAC serves as the point-of-contact at the MDSO for matters relating to CJIS information access. The TAC administers CJIS systems programs within the MDSO and oversees the MDSO’s compliance with CJIS system policies.

A

Central Records Bureau (CRB) Commander

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15
Q

The __ Program is a voluntary registry service for The Guardianship Program of Dade County, Inc., who acts as the public service guardian for indigent adults, referred to as wards, who are adjudicated incapacitated by the Eleventh Judicial Circuit of Florida.

A

Guardianship Alert Message (GAM)

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16
Q

The Special Victims Bureau (SVB) will serve as the Department’s liaison and oversee the GAM Program. The SVB Major or designee is tasked with authenticating all GAM requests. Upon approval, the SVB Major or designee will forward the GAM memorandum to the Central Records Bureau to be entered in CJIS local. The SVB will be responsible for conducting biannual audits to ensure GAMs are up-to-date. The Guardianship Program of Dade County, Inc., is required to notify SVB of any changes of a ward’s status within__ hours. The SVB shall notify the Central Records Bureau of any changes of a ward’s status.

A

24 HOURS

*The Strategic Planning and Development Section’s Captain or designee is tasked with tracking, monitoring, and renewing the Memorandum of Understanding
between the Department and the Guardianship Program of Dade County, Inc.

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17
Q

MCUs shall be logged onto the County Network on a __ basis in order to update the virus protection software and operating system.

A

weekly
*Damage to a MCU must be reported to the employee’s immediate supervisor prior to the end of the shift the employee is working. If the unit is not operable, the employee must immediately report it to their supervisor and turn the unit in for repair/replacement.

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18
Q

The _____ Grants Compliance Section will be responsible for the procurement and initial assignment of the Rapid Identification Reader (RIR) to the districts, bureaus, and sections.

A

Management & Budget Office (MBO)

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19
Q

Staff inspections are an independent function of the _____. The staff inspection process provides a quality control mechanism for the agency through review and analysis of operations performed by all agency elements.

A

Internal Affairs Office (IAO).

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20
Q

_______ are ongoing activities conducted to ensure that personnel are complying with MDSO policies, procedures, and requirements governing appearance, use, and maintenance of equipment and facilities. All supervisors, at every level of the MDSO, are responsible for conducting _______.

A

Line inspections

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21
Q

STAFF INSPECTION GOALS:
1. -Inspect all organizational components every __ years.

  1. Conduct inspections and submit final reports within __ weeks following inspection of the element.
A
  1. 4
  2. 8
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22
Q

Staff inspections are alternated over a four-year inspection cycle. An in-depth inspection wherein _ percent or more of all facets of the inspected element’s personnel, facilities, operations, and equipment are inspected. The on-site phase of the inspection normally takes from 15 to 30 days to complete, and an inspection report is prepared.

A

60

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23
Q

STAFF INSPECTIONS:
Except as specifically cited by the Sheriff, the ____ Major has the responsibility and authority to determine the scope of the inspection and when the inspection is completed satisfactorily.

A

IAO

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24
Q

Notification of Inspection:
Approximately ____ months prior to an inspection, the SIS Supervisor shall provide telephonic notification of the projected date of the inspection to the commander of the element to be inspected. At least one week prior to the inspection, the IAO Major will notify the commander of the element to be inspected, via memorandum, of the impending inspection. The memorandum will include specific requests for any documents, records, data, or additional staffing required.

A

6

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25
The IAO SIS will prepare a clear and concise report at the conclusion of each inspection and will include operational strengths, consolidated comments, tabulated data, recommendations for improvement and, if appropriate, illustrative documents. The final report will be completed within ____ weeks following the inspection.
4
26
FOLLOW-UP PROCEDURES/ STAFF INSPECTIONS: A copy of the inspection report is forwarded by the IAO through the chain of command to the inspected element on a ____ day trace for a response.
30
27
Contentious issues regarding inspection findings or recommendations should be resolved by the Major of the IAO with the SIS Supervisor and the commander of the inspected element. Issues which cannot be resolved by the commanders will be submitted to the ______.
Undersheriff.
28
____ months after the consolidated report is approved, the SIS will prepare a trace for the signature of the concerned Assistant Sheriff, Undersheriff or Sheriff, depending on the respective chain of command. The trace will direct the commander of the inspected element to prepare a report within ____ days. The report will be submitted to the Assistant Sheriff, Undersheriff, or to the Sheriff, depending on the respective chain of command.
6 & 30
29
Follow-up Visit: -INSPECTIONS- All implementation actions and changes documented on the Six-Month Response are subject to a random follow-up inspection from the SIS. A __ week notification will be made to the inspected element prior to follow-up visit.
2
30
As determined by the Sheriff, the SIS will conduct annual inventories consisting of either a full or partial accounting of the inventory. If a partial inventory is conducted, all high-risk inventory must be audited to correspond to an approximately ___ percent confidence level (i.e., 95 percent certainty that the rest of the inventory is accurate and accounted for). The SIS will also conduct audits and unannounced inspections of the Crime Scene & Evidence Bureau (CSEB), Property & Evidence Section (PES) and the Organized Crimes Bureau, Narcotics Section, to ensure the integrity of storage systems.
95
31
Once each month, the SIS Supervisor will go to the PES and select ____ narcotics cases at random for analysis by the Forensic & Technology Division, Crime Laboratory.
4 -Lost, missing, or stolen evidence or property shall be reported immediately to the CSEB Major. -If the property or evidence cannot be located, the circumstances will be referred to the IAO Internal Affairs Section, for investigation
32
An ___ inventory of the canine Narcotics Training Kit will be conducted each calendar year utilizing a random sampling of the training aids.
annual
33
INSPECTION OF PERSONNEL: Formal personnel inspections, which include document and equipment inspections, are to be conducted at least ____, in May and November, and documented on the Personnel Inspection Report (PIR).
semiannually
34
INSPECTION OF FASCILITIES & EQUIPEMENT: Semiannual inspections will be conducted in ___ and ___, and annual inspections in January each year. Inspection results shall be documented as follows, and a copy will be sent to the SIS:
INFORMATION/ INSPECTIONS: June & December VEHICLES- MONTHLY FACILITIES & OPERATONS- SEMIANNUALLY FILES, SYSTEM & EQUIPMENT- ANNUALLY
35
SUPERVISORY RESPONSIBILITIES AND PROCEDURES: When inspections reveal safety discrepancies or serious service-related problems, an entry shall be made on the *Daily Incident Report*. In addition, discrepancies shall be brought to the immediate attention of the on-duty supervisor with a notification to the affected district/bureau commander. Lieutenants: Shall ensure that required *roll calls* are held, and orders and other information are communicated. Sergeants: Shall accomplish the following: Within ____ days after any discrepancy is detected, forward a memorandum to the district/bureau commander indicating corrective action taken or reasons for not taking corrective action, e.g., required training canceled.
30
36
To ensure the accuracy of expenditure reports and compliance with established MDSO procedures, the ____ Commander or designee will conduct annual on-site financial audits of all MDSO authorized cash funds.
The Finance & Procurement Office (FPO)
37
When the nature or volume of records would require extensive clerical or supervisory assistance (over __ minutes) by agency personnel, the person requesting the documents will be charged, in addition to actual duplication costs, the hourly rate including fringe benefits of the employee(s) providing the service.
20 For charges of $.50 or more, the following steps shall be taken: 1.Complete Public Records Req form. 2. Provide official receipt. 3. Foward revenue to FPO
38
Release of juvenile offender records: Arrests made prior to October 1, 1994:
Release only the name and address of juveniles 16 years of age or older. *Information on juveniles under 16 years of age may not be released.
39
Release of Juvi offender records: Arrests made since October 1, 1994: what may be released pursuant to 119-Public Records?
may release the name, photograph, address, and crime/arrest report of a child taken into custody for a violation which, if committed by an adult, would be a felony; or for juveniles found by a court to have committed three or more violations of law which, if committed by an adult, would be misdemeanors.
40
RECORDS CONTROL: For requests for public records known or believed to be associated with legal or administrative proceedings involving the agency, immediately notify the General Counsel’s Office (GCO) of the request and follow instructions concerning display or reproduction of the requested records. If the request is in writing, forward a copy of the request to GCO within ___ hours of receipt. If advised to provide a written response to requester, forward an informational copy of the response to the GCO within 24 hours.
24
41
FORMS CONTROL: When annual usage is over 500, but less than 5,000, and the request is not for multi-copy no-carbon required forms or special handling, e.g., padding or hole punching, entities will utilize the MDPD __ Bureau by submitting a Printing Work Order.
Central Records Bureau
42
FORMS CONTROL: When annual usage is over 5,000 or fine quality printing is needed, requesting entities will consult with the __ Bureau.
FAB
43
_____ defines: Unbroken line of authority extending from the Director through a single subordinate at each level of command down to the level of execution.
Chain-of-Command
44
When a need develops for a single-use plan affecting more than a single bureau, or when it is necessary to develop a major project within a limited time, it may be appropriate to assemble a ___ whose staff is provided on loan from various divisions or bureaus.
task force
45
Vacation Schedules: Adequate manpower resources must be consistently available for response to emergency situations; therefore, supervisors will prepare and manage their respective vacation schedules so that not more than __ percent of large agency elements are approved for vacation for any given period. Small agency elements will approve vacations as practicable to ensure an adequate staffing balance consistent with their respective operations.
12
46
Acting Rank Notification and Memorandum: To ensure continuity of command, when section supervisors or above will be on leave __ hours or more, an acting rank notification designating an acting supervisor shall be prepared.
40
47
Command & Organization: A senior command officer at an emergency scene who chooses not to take command may be held accountable for unfavorable developments which could have been prevented by assuming control. When personnel from two or more departmental elements are engaged in a joint operation, the __ officer of the element which initiated the operation shall be in charge. An officer of lesser rank shall assume command of the operation only if he possesses unique information or skills which are necessary for the successful conclusion of the operation.
senior
48
Span of Control: No more than __ employees should be under the immediate control of an individual supervisor, unless the variables of the situation or the needs of the agency dictate otherwise. Each supervisor is accountable for the performance of his immediate subordinates.
12
49
True or False: Conflicting orders: Upon receipt of a conflicting order or instruction, the employee shall advise of the conflict. Responsibility for countermanding the original order or instruction then rests with the individual who issues the conflicting command. If so directed, the latter command shall be obeyed first.
True
50
Form Number Identifier: All forms originated within the Department must have an MDSO number assigned by IAO. The number consists of four identifiers, e.g., 32.02.04-01A, and when practicable, appears on the lower left corner of the form. a. The first two digits (32) identify MDSO. b. The second two digits (.02) identify the concerned division. c. The third two digits (.04) identify the concerned bureau or section. d. The remaining digits (-01) identify the form. The letters following designate supplements to the original form (A-Z).
info only
51
A ___ supervisor is the first level of supervision and has a primary responsibility to guide, train, direct, and motivate subordinates.
field
52
The ____ is delegated responsibility for centralized and decentralized patrol, police operations, uniform services and strategic response; e.g., repress and prevent criminal activities, investigate offenses, apprehend offenders, furnish day-to-day law enforcement services to the community, and provide agricultural patrol. Additionally, contracted police services are provided to incorporated cities to provide law enforcement and community-oriented service particular to each locality.
Police Services Assistant Director
53
___ personnel prepare and maintain agency maps, charts, and graphs; research and analyze short-and long-term projects which affect departmental operations; respond to inquiries from outside agencies regarding departmental procedures, policy, and operations and conduct the departmental Citizen Attitude Survey.
IAO
54
The ___ bureau is responsible for the Department’s Gun Bounty program and Police Explorer program.
Community Affairs Bureau (CAB)
55
The Technology Advisory Board consists of ____ voting members: three MDSO Assistant Sheriffs, and the ITO Commander. The Executive Director of the Office of Administration and/or the Commander of the Management & Budget Office will attend TAB meetings for funding approval.
four
56
While a unit is on-duty, a MCU will not be routinely stored in an unattended vehicle, for extended periods of time. It may be temporarily stored in a locked vehicle for limited periods of time, not to exceed __ hours, when an operational situation requires such action.
8
57
District/bureau/section majors or commanders will not transfer an RIR device from one employee to another without first completing the appropriate “Employee to Employee Transfer Record” Within the ___ business days of transferring the device, the concerned major or commander will forward a copy of the updated RIR Inventory Control Form to the MBO’s Grants Compliance Section and retain the original for its records.
5
58
The ITO/ITD shall produce a monthly RIR usage report: To ensure the RIR is being utilized as intended, the ITO/ITD Commander will ensure the previous month’s usage report is forwarded to the concerned division chief by the ____ of each month. Division chiefs will determine continued assignment of the devices for the entities under their respective purview based on the monthly usage report findings.
tenth
59
Pre-Inspection Activities: Employee survey: ___ percent of the inspected element’s personnel will be identified to complete an employee survey questionnaire.
Sixty
60
The RMLO will coordinate with __ whenever requests for records involve extensive research and/or liaison with multiple agency elements, in order to accommodate the requesting party.
GCO
61
Chapter ___, FS, provides for sealing (FSS 943.059) or expunging (FSS 943.0585) criminal records, and severely restricts the conditions under which the creation or existence of sealed or expunged records may be acknowledged. Sealing or expunging criminal records is accomplished by the individual or office possessing such a record, upon receipt of a court order. An order to seal or expunge is explicit as to the case involved.
943
62
Only records with an approved retention schedule should be stored at the Miami-Dade County Records Management Facility. Requests for an extension of the retention period must be approved by the Sheriff. Records with a retention period of __ years or less shall not be forwarded.
TWO
63
For purposes of this part, an ____ is a written directive, such as the agency Manual, a subordinate element standard operating procedure, or a state or federal document which establishes a form and gives instructions as to its completion, use, and disposition.
Enabling document
64
The ___ Bureau establishes agency locator codes for departmental entities. New authorized forms or revised forms will be assigned the form number identifier that reflects the locator code of the entity that requested the new or revised form.
Personnel Management
65
___ users may utilize GAM to obtain the following real time information about the ward: (1) Residential address or adult living facility address (2) Mental disabilities (3) Health issues (4) Vital medication necessities (5) Other resources and information as needed
CJIS
66
Local Agency Security Officer (LASO): The ______ is the assigned LASO and is responsible to: a. Identify and manage all users of all FDLE CJIS approved hardware, software, and firmware, and ensure no unauthorized individuals or processes have access. b. Identify and document how all equipment is connected to the state system. c. Ensure that personnel security screening procedures are being followed as stated in the CJIS Security Policy. d. Ensure the approved and appropriate security measures are in place and functioning properly. e. Support policy compliance and ensure the CJIS Systems Agency (CSA) Information Security Officer (ISO) is promptly informed of security incidents.
ITO Commander