CH35 - Speech Feedback and Evaluation Flashcards
What are the learning objectives of this chapter?
- Identify strategies for managing stress and anxiety before and during your presentation
- Utilize techniques for handling unexpected mistakes and surprises during your presentation
- Reflect on your presentation to determine your strengths and areas for improvement
- Provide feedback to other presenters using non-verbal and verbal cues
What is non-verbal feedback?
Feedback communicated without words, such as body language or facial expressions.
What is verbal feedback?
Feedback communicated through spoken or written words.
What is a common physiological response during presentations?
Nervousness typically peaks one minute before the presentation.
What are some strategies for managing anxiety before a presentation?
- Practice/rehearse in similar conditions
- Be organized
- Think positively
- Analyze your audience
- Adapt your language to speaking style
How can physical movement help during a presentation?
It helps channel excess energy produced in response to anxiety.
What should you do to counteract excess adrenaline?
Engage in deep breathing and pause periodically to breathe during your speech.
Why is establishing eye contact important during a presentation?
It creates a series of one-to-one contacts, making the audience less intimidating.
Fill in the blank: Keeping a sense of ______ can help manage unexpected situations during a presentation.
[humour]
What are two main stress management techniques mentioned?
- Visualization
- Systematic desensitization
What should you do if you’re using a microphone during your speech?
- Do a sound check
- Know how to operate the microphone
- Ensure it is positioned correctly
What should you do if a note card goes missing during your speech?
Pause to think if the missing information is essential, and if so, determine when to include it.
What is a recommended strategy for handling technical difficulties during a presentation?
Have a backup plan in case technology fails.
How should you react to external distractions during a speech?
Maintain composure and implement a plan B to regain the audience’s attention.
What should you do at the beginning of your speech regarding audience expectations?
Introduce yourself and your expertise to align audience questions with your knowledge.
What is a good practice regarding the timing of Q&A sessions?
Indicate that questions will be taken at the end of the presentation.
Fill in the blank: Never pretend to know the answer to a question if you ______.
[don’t]
What is one way to provide feedback on your own presentation?
Self-reflection using the What? So what? Now what? framework.
What are some questions to consider for self-reflection after a presentation?
- Did you make the most of your unique voice?
- Did you use body language effectively?
- Did you show enthusiasm?
What is the importance of audience feedback?
It helps speakers understand their performance during and after the presentation.
What does active listening involve?
Engaging fully with the speaker, understanding their message, and providing constructive feedback.
Why is it important to understand your own weaknesses as a presenter?
It helps you to become a better presenter.
What role do audience members play in public speaking?
They help speakers understand their performance during and after the presentation.
What skills can be practiced during public speaking rounds?
Active listening skills and conscious listening.
How can audience members provide feedback to speakers?
Through non-verbal and verbal feedback.
What is non-verbal feedback?
Feedback communicated without words, such as body language and gestures.
What does effective listening involve according to Boothman (2008)?
Listening with your whole body, not just your ears.
What does good eye contact indicate to a speaker?
That the audience is paying attention.
What can nodding your head and making verbal affirmations communicate?
Interest and understanding.
What should you avoid when giving non-verbal feedback?
Sending too many non-verbal cues that can confuse the speaker.
Why is asking open-ended questions important?
It helps confirm understanding of the speaker’s message.
What type of questions are considered clarifying questions?
Questions like ‘What did you mean?’ or ‘Can you be more specific?’
What is paraphrasing and why is it useful?
Restating what the speaker said to demonstrate understanding and foster trust.
What are examples of constructive non-verbal feedback?
- Listen with whole body
- Use appropriate eye contact
- Nod affirmatively
- Lean in as a listener
What are examples of non-constructive verbal feedback?
- Asking closed questions
- Asking rhetorical questions
- Making your own speech instead of asking a question
Why is being open to receiving feedback important?
It provides a better picture of your performance as a presenter.
What framework can help in reflecting on a speech?
‘What? So What? Now What?’
What responsibilities do audience members have after a speech?
To be mindful of the non-verbal and verbal feedback they provide.
Fill in the blank: Effective listening is more than just using your _______.
ears
True or False: Closed body positions are a form of constructive feedback.
False
