CH2 - McCrosky & Types of Communication Flashcards
What are the three types of communication discussed by McCroskey?
Accidental, expressive, rhetorical
Define accidental communication according to McCroskey.
Occurs when one person stimulates meaning in the mind of another without intention and without knowing it.
List two key characteristics of accidental communication.
- The speaker is unaware of the message being sent
- Can be a result of a cultural ‘blindspot’
What is expressive communication?
Arises from the emotional or motivational state of the individual.
Identify two characteristics of expressive communication.
- Focuses on addressing the speaker’s needs
- Can be selfish and impulsive
What is rhetorical communication?
The process of a source stimulating a source-selected meaning in the mind of a receiver by means of verbal and non-verbal messages.
List three characteristics of rhetorical communication.
- Intentional communication with a purpose
- Always ethical
- Creates understanding and connection
Fill in the blank: Communication is a substitute for the word _______.
message
True or False: Accidental communication is always intentional.
False
What does McCroskey define as the primary tool for influencing others?
Rhetorical communication
In expressive communication, the emphasis is primarily on the _______.
speaker
What is the focus of RCM 200?
The meaning of messages and communicative judgment.
Reflect on your personal experience: What ways have you accidentally communicated in your personal life?
Reflect on your personal experience: What ways have you accidentally communicated in the classroom?
Reflect on your personal experience: What ways have you accidentally communicated at work?
What role does non-verbal communication play in accidental communication?
It can impact how the message is interpreted.
Fill in the blank: Rhetorical communication is always _______.
purposefully directed to an audience
Identify two ways expressive communication can damage relationships.
- Little concern for audience needs
- Often damaging to the speaker’s credibility
True or False: Rhetorical communication relies on the speaker’s respect for the audience.
True
List the three types of communication according to McCroskey.
- Accidental
- Expressive
- Rhetorical
