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Sec. 4 Standard Operating Guidelines > 1-11 Peer Support Team > Flashcards

1-11 Peer Support Team Flashcards

1
Q

What is the purpose of the Peer Support SOG?

A
  • establish a guideline that outlines and identifies the services of the Peer Support Team
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2
Q

How are the PST and coordinator accessible?

A
  • through Communications 24hrs / day
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3
Q

Which PST members should be contacted first?

A
  • on shift PST members
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4
Q

What are examples of Significant Incidents? (9)

A
  1. Serious injury/ death of FD member or other emergency personnel
  2. Mass casualty incidents
  3. suicide of service member
  4. serious injury/ death of a civilian resulting from FD operations
  5. Death or violence of child
  6. death of patient following extraordinary/ prolonged expenditure of physical/ emotional energy during rescue efforts by FD personnel
  7. incidents that attreact extremely unusual/ critical news media coverage
  8. anu ncident that is chatged with emotion
  9. An incident in which the circumstances were so unusual or sights/ sounds distressing as to produce high level of immediate/ delayed emotional reaction.
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5
Q

What is a crisis?

A

sudden/ unexpected situation in which one is confronted with circumstances that are outside their usual life experience and outside of their control

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6
Q

What is crisi intervention?

A
  • initial support intended to mitigate and normalize the effects of a crisis.
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7
Q

What is a significant incident?

A
  • challenging events that have the potential to creat significant human distress and can overwhel one’s coping behaviours
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8
Q

Who can contact a member of the PST or EAFP?

A
  • any personnel who feels need for individual assistance
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9
Q

Who has the authority to contact the PST and when? (2)

A
  1. Captain’s

2. when a traumatic or stressful even has occurred and brought to their attention

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10
Q

Who should make a courtesy call to the on-call PST member and through whom? (2)

A
  1. the IC

2. Communications

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11
Q

WHo determines the level of intervention and/ or response req’d by the PST?

A
  • on call PST member
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12
Q

How can ICs reduce exposure to significant events by personnel? (2)

A
  1. reducing time personnel are exposed

2. reducing number of personnel being exposed

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13
Q

What shall ICs consider when considering PST support?

A
  • when time and circumstances permit
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14
Q

What are the different Types of Support? (6)

A
  1. Individual
  2. On scene/ near scene
  3. Information sessions
  4. CIS Discussion
  5. CIS Debriefing
  6. CIS Follow-up
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15
Q

What is Individual Support?

A
  • one-one support available upon request, for any concerns related to variety of stress related topics incl. speciifc incident
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16
Q

What is on-scene/ near scene support?

A
  • support for individuals/ crews ; info sessions conducted shortly asfter incident whereby PST member provides brief review of stress related reactions and self-help tools
17
Q

What are Information Sessions?

A
  • conducted shortly after incident as informational update on incident. Provides brief review of stress related reactions and self- help tools
18
Q

What is a CIS Discussion?

A
  • confidential non-evaluative discussion of involvement, thoughts and emotional impact resulting from incident
19
Q

Within what timeframe is a CIS discussion conducted and where? (2)

A
  1. within 8-12 hours of incident

2. at a mutually agreed upon location and time.

20
Q

What is included in a CIS discussion?

A

-education on stress- related reactions and coping skills

21
Q

How long can a CIS discussion last?

A
  • up to 1 hour
22
Q

Who leads a CIS discussion?

A
  • PST members
23
Q

What is a CIS debriefing?

A
  • a more in-depth confidential non-evaluative discussion of involvement, thoughts and emotional impact resulting from incident.
24
Q

Who leads a CIS debrief?

A
  • PST members with support of EFAP Mental Health Professional Counselor
25
Q

Within what timeframe and where is a CIS Debrief held?

A
  • within 24-72 hours of incident at a mutually agreed upon location and time.
26
Q

What is included in a CIS Debriefing?

A
  • education on stress-related reactions and coping skills
27
Q

How long can a CIS Debriefing last?

A
  • up to 3 hours
28
Q

What is NOT discussed during a Critical Incident Stress Debriefing? (2)

A
  1. tactical critique of FD ops

2. performance issues

29
Q

What are CIS Follow-ups and when conducted? (2)

A
  1. check- in calls conducted after incident

2. members contacted by phone w/i 24-72 hrs

30
Q

What are 3 considerations when determining a CISM intervention/ debrief location? (4)

A
  1. ample space
  2. privacy
  3. freedom from distractions

4 . centrally located

31
Q

Who determines location for CISM debrief?

A
  • either PST or involved personnel
32
Q

Who has authority to take personnel out of service due CISM concerns?

A
  • DC or PC
33
Q

Who can assist DC/ PC in determining if personnel need to be taken out of service?

A
  • crews themselves can determine for themselves when they are mentally/ physically prepared
34
Q

Who may notify involved member’s significant other as of affected member’s status?

A
  • Officer/ Chief
35
Q

Who shall be notified when a member is unable to return to duty?

A

On-duty Chief

36
Q

What document is completed following exposure to significant incidents or loss of time due to exposure to a traumatic or stressful event?

A
  • WIIR
37
Q

Who is responsible for evaluating and determining the level of intervention required?

A

PST member

Sec. 4 Standard Operating Guidelines (76 decks)

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