values. Flashcards
what are the care values?
care, compassion , competence, communication, courage, commitment.
what does commitment mean in health ands social care?
care professionals being dedicated to improving the care experience being provided.
what are some examples of how care professionals can show commitment?
person centred approach.
working to best of their ability.
having up to date skills and knowledge.
adapting care in response to feedback.
thinking of new ways of working that could improve care.
what does compassion mean in health ands social care?
involves building relationships based on empathy, respect and dignity.
what does empathy mean?
putting yourself in another persons shoes.
what are some examples of how care professionals can show compassion?
acknowledging a persons feelings.
listening to their preferences.
explain medical information clearly.
answering any questions.
keeping a patient informed.
involving them in their care.- get to voice preferences, gives choices and empowers. in control.
respect their privacy.
providing emotional support.