skills and attributes. Flashcards

1
Q

what does observation look like?

A

monitoring service users and using effective communication and measurements to recognise changes to an individuals health and wellbeing.

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2
Q

what are some things you can observe?

A

coughing/ wheezing.
change in emotions/ behaviour/ personality.
injury/ pain.
energy levels.
change in skin colour- more or less pale.
body language.

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3
Q

what are some things you can measure?

A

blood pressure.
temp.
heart rate/ pulse.
blood sugar levels.
reaction time.
weight/ height.
peak flow- asthma- lung capacity.

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4
Q

what are some examples of where observation can be used?

A

monitoring children’s development (pies.)
observing changes to an individuals condition.
observing changes to the individuals norm.

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5
Q

what are some examples of difficult situations you might have to deal with?

A

being unable to help someone.
being asked to do something you don’t agree with.
being asked to do something your not skilled or qualified to do.
working with people with challenging behaviour.
being unfairly judged or treated.
safeguarding issues.
supporting people who are dying or bereaved.

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6
Q

why is trustworthiness important in HSC, what can it help do and what could go wrong if it doesn’t happen?

A

has to be able to trust professionals to take care of their needs to ensure they have all the information they need to help them.
some service users such as those who are young/old or have a p or i disability may be vulnerable and more at risk of exploitation.
feel more confident in sharing information eg: embarrassing symptoms and helps build good relationships.

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7
Q

how can you show honesty and what does that mean in HSC?

A

tells the truth and doesn’t mislead.
when professionals are honest service users trust what they say, helps service users feel more confident about the care they receive.
takes courage and self-awareness to be honest because honesty can cause distress.
recognising prejudice/ discrimination.
challenging discrimination.
reporting poor practice/ mistakes you/ others have made.
breaking bad news to a service user.

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