care values. Flashcards
(40 cards)
define care values.
rules that practitioners in HSC must follow when working with service users.
define person centred approach.
respecting and empowering individuals so that their whole being is supported and cared for.
define holistic approach.
treatment of the whole person taking into account mental and social factors rather than just the symptoms of the disease.
what are the 7 care values?
1) empowering and promoting independence.
2) respect for the individual.
3) maintaining confidentially.
4) preserving the dignity of individuals.
5) effective communication that displays empathy and warmth.
6) safeguarding and duty of care.
7) promoting anti-discriminatory practise.
define empowerment.
when you feel in control of your life.
define independence.
being bale to do things for yourself and not relying on others.
for those who loose their independence what must they be able to do?
express their wishes and do what they can for themselves.
what can cause a lack of independence.
lack of mobility, anxiety, paralysed, learning disabilities, dementia.
how can you maximise an individuals independence if they have a lack of it?
giving them opportunities of what they want help with.
equipment to help with doing things independently.
supporting them not doing things for them.
what does showing respect to an individual present?
being tolerant.
accepting their views.
accepting and keeping an open mind about differences.
define confidentiality.
not sharing personal information about someone to someone else without their permission. especially if the information has been shared in confidence. this mean respecting their privacy.
why is confidentiality important in HSC?
private information isn’t shred with other people and service users will feel confident that they can share their private information. if there wasn’t confidentiality service users might not open up about private issues which may lead to them not getting the care/ treatment they need.
what is the data protection act 1998?
lays out strict rules about how to treat private data and how it should be stored.
includes: personal information- names, addresses, phone numbers etc.
individual’s healthcare needs.
individuals social care needs.
when should confidentiality especially be kept?
vulnerable service user.
sensitive information.
what may an individual feel if their information wasn’t kept confidential?
embarrassed, upset or at risk of danger if information is exposed.
what private information could a carer know?
where the individual lives, medication, family, banking information, past trauma, health conditions.
when does a conflict of interest occurs?
individuals ability to exercise judgement or act in a role is or could be impaired or otherwise influenced by his or her involvement in another role or relationship.
define dignity.
being respected and treated with care.
who/ which situations might someone need help preserving their dignity?
some people need help to preserve their dignity so others have to do it for them.
for example: those who can’t:
take themselves to the toilet.
feed themselves.
wipe their face after eating.
wash or dress themselves.
what is the equality act 2010?
makes it unlawful to discriminate against someone on the grounds of these characteristics.
age, disability, gender reassignment, marriage/ civil partnership, pregnancy/ maternity, race, religion/ beliefs, sex/ sexual orientation.
if an individual is unable to get themselves changed how could a service provider preserve their dignity by?
offering to help instead of taking over/ ask how much help they need.
ask weather they’re comfortable with them doing something before they do it.
being kind and patient.
asking for consent before you help them.
ask if they want privacy.
offering choices.
how can you show dignity?
giving updates.
address them how they would liek you to.
keep religion and religious practices in your thought.
why is showing dignity important?
shows that you are respecting someone and that you care for them by preserving their dignity.
why is effective communication important in HSC?
important in HSC because if someone knows what is happening they will be calm and feel more confident. they will feel safe and like talking to the service provider and can better informed decisions as they know everything they need to.
