Psychology and Counseling Compend Flashcards

1
Q

The science of human behavior.

  • Psychology
  • Physiology
  • Philosophy
  • Religion
A

Psychology

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2
Q

The modern definition of psychology is that it is the study of human:

  • Mind
  • Soul
  • Beliefs
  • Behavior
A

Behavior

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3
Q

Crying

  • Emotion
  • External reponse to an emotion
  • Internal response to emotion
  • Extrinsic source of frustration
A

External response to emotion

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4
Q

“Emovere,” the Latin root fo the word “emotion” means:

  • To hate
  • To furstrate
  • To move out or stir up
  • To enjoy
A

To move out or stir up

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5
Q

The common name for a strong irrational fear that is difficult to eliminate.

  • Psycho-neurosis
  • Phobia
  • Psychosis
  • Neurosis
A

Phobia

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6
Q

Which of the following forms of behavior illustrates “regression” by an adult?

  • Saying that he did not want the job anyway
  • Throwing a temper tantrum
  • Blaming the other person
  • “Turning the other cheek”
A

Throwing a temper tantrum

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7
Q

Usually the best way to meet our problems is to:

  • Withdraw
  • Repress them
  • Lie about them
  • Attack them directly
A

Attack them directly

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8
Q

Which of the following are objectives of psychology?

  • Help people learn of effectively
  • Make better adjustments to life situations
  • Understand why people do the things they do
  • All of these
A

All of These

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9
Q

Grief is best relieved by:

  • Repressing the feeling and forgetting it
  • Expressing it outwardly by crying
  • Becoming hostile and angry
  • Purchasing a grand funeral beyond one’s means
A

Expressing it Outwardly by Crying

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10
Q

During grief a person may experience:

  • Fear and depression
  • Anger and resentment
  • Weakness and lonliness
  • All of these
A

All of These

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11
Q

A realistic attitude toward death:

  • Can be best developed in early childhood
  • Can be best developed during adolescence
  • Can be best developed by avoiding the subject
  • Cannot be achieved
A

Can be best developed in early childhood

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12
Q

The study of death.

  • Thanatopsis
  • Thanatology
  • Physiology
  • Psychology
A

Thanatology

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13
Q

John, age 5, began using “baby-talk” and bed-wetting after the birth of a baby brother. He was using the defense mechanism of:

  • Repression
  • Displaced aggression
  • Regression
  • Identification
A

Regression

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14
Q

Which of the following self concept factors would not affect the ability of the funeral director to effectively communicate with his clientele?

  • Persuasion
  • Attitudes
  • Thoughts
  • Physical appearance
A

Persuasion

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15
Q

In his service to the public, the funeral director must always be conscious of the basic ____ which consistently maintains and improves his ability to communicate with the community.

  • Behavior
  • Trust
  • Service
  • Situation
A

Trust

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16
Q

The two most common forms of communication.

  • Evaluation and discriptive
  • Verbal and non-verbal
  • Neutrality and empathy
  • Information and persuasion
A

Verbal and Non-Verbal

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17
Q

Which of the following is the least likely reaction following a SIDS death?

  • Guilt
  • Fear
  • Acceptance
  • Anger
A

Acceptance

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18
Q

Anticipatory Grief allows:

  • The loss to hurt more
  • The loss to not be felt
  • The grief work to be shortened
  • The mourning process to be worked through at a slower pace.
A

The grief work to be shortened

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19
Q

Which of the following is NOT one of the normal reactions in Lindemann’s symptomatology of normal grief?

  • No interruptions in patterns of conduct
  • Sensations of somatic distress
  • Preoccupations with images of the deceased
  • Feelings of guilt
A

No interruptions in patterns of conduct

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20
Q

Which of the following is NOT a distinct role of the funeral service counselor in helping a bereaved family gain insight into problems and discovering ways of coping with problems?

  • The funeral director is a primary source of information
  • The funeral director may suggest alternatives to the bereaved party
  • The funeral director is the ceremonial institutional tender of the funeral
  • The ultimate decisions of the funeral should be influenced by the funeral director
A

The ultimate decisions of the funeral should be influenced by the funeral director

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21
Q

Which of the following would NOT be a desired interview technique during the funeral service arrangement conference?

  • Verbal communication
  • Feedback
  • Non-verbal communication
  • None of these
A

None of These

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22
Q

Which of the following is NOT an advantage of the directive counseling approach?

  • It encourages dependence by the bereaved
  • It takes less time
  • It is fairly easy to learn and conduct
  • It allows the funeral director to provide necessary information and guidelines
A

It encourages dependence by the bereaved

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23
Q

Carl Rogers is most frequently associated with:

  • Alternative counseling
  • Directive counseling
  • Non-directive counseling
  • Indirect counseling
A

Non-Directive Counseling

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24
Q

Which of the following would NOT be an acceptable counseling principal applicable to funeral service?

  • Establish rapport
  • Encourage conservational flow
  • Do not assume the bereaved’s first statements to be either true or correct
  • Insist the client gain a new perspective
A

Insist the client gain a new perspective

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25
Q

Which of the following would argue that counseling is associated with good communication?

  • Sigmund Freud
  • Carl Rogers
  • Elisabeth Kubler-Ross
  • Edgar Jackson
A

Carl Rogers

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26
Q

Which of the following is a document signed by persons who want to be allowed to die?

  • The right to Euthanasia
  • The Living Will
  • The Freedom of Information Consent
  • The Prearrangement-form
A

The Living Will

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27
Q

That type of self destruction in which a person has little or no group identification and is seen as a loner.

  • Egoistic suicide
  • Homicide
  • Anomic suicide
  • Natural Death
A

Egoistic Suicide

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28
Q

_______ in its broadest sense includes the patient and family prior to the time of death, at the time of death of the patient and care of the family during the bereavement period.

  • Euthanasia counseling
  • After-service call
  • Hospice
  • Self help groups
A

Hospice

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29
Q

The third of Kubler Ross’s stages of dying is identified as:

  • Depression
  • Denial
  • Anger
  • Bargaining
A

Bargaining

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30
Q

A common pattern of symptoms and reactions experienced by those who have lost relatives or friends through death.

  • Grief
  • Sorrow
  • Mourning
  • Grief Syndrome
A

Grief Syndrome

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31
Q

A normal somatic disturbance in grief.

  • Bewilderment
  • Loneliness
  • Weakness
  • Fear
A

Weakness

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32
Q

An event producing acute deprivation and loss due to death is one in whom emotional capital has been invested.

  • Fear
  • Frustration
  • Bereavement
  • Mourning
A

Bereavement

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33
Q

The psychological needs of the bereaved family:

  • need to be isolated
  • need to be left alone
  • Need their emotional ties to remain with the deceased as before
  • Need emotional support
A

Need emotional support

34
Q

The purpose of the funeral rite.

  • For the family to repress their grief
  • To face confrontation with death
  • To prevent the recall of memories of the deceased
  • To allow for denial of feelings
A

To face confrontation with death

35
Q

Another common name for Sudden Infant Death Syndrome.

  • Crib death
  • Unknown death
  • Unexplained infant death
  • Thories of causation
A

Crib Death

36
Q

Overactivity, acquisition of symptoms of the deceased, isolation from friends and family, and furious hostility toward a specific person are part of what theory?

  • Tasks of mourning
  • Delayed grief
  • Normal grief reactions
  • Three phases of grief
A

Delayed Grief

37
Q

To assist in the understanding of the circumstances or situations the individual is experiencing, and to assist that person in the selection of an alternative adjustment if necessary.

  • Facilitating
  • Guidance
  • Counseling
  • Communication
A

Facilitating

38
Q

Which of the following is not considered to be a characteristic of Sudden Infant Death Syndrome?

  • Age
  • Victims appear healthy
  • Usually occurs during sleep
  • Is based on heredity
A

Is based on heredity

39
Q

The act of causing death painlessly so as to end pain and suffering for an individual.

  • Eurotropism
  • Euphemism
  • Euthanasia
  • Suicide
A

Euthanasia

40
Q

The fourth stage of dying according to Kubler-Ross.

  • Anger
  • Denial
  • Bargaining
  • Depression
A

Depression

41
Q

The state of estrangement an individual feels in social settings that are viewed as foreign, unpredictable or unacceptable.

  • Anomic grief
  • Shock
  • Death anxiety
  • Alienation
A

Alienation

42
Q

Grieving that occurs prior to the actual loss.

  • Bereavement
  • Anticipatory grief
  • Actual grief
  • Mourning
A

Anticipatory Grief

43
Q

A state, condition, or event produced when we lose someone or something of value.

  • Bereavement
  • Mourning
  • Loss
  • Grief
A

Bereavement

44
Q

Which of the following is a need of the bereaved?

  • Confirm reality
  • Repress emotions
  • Eliminate security
  • Deny emotional support
A

Confirm Reality

45
Q

Which of the following is a purpose of the funeral?

  • Deny that a life has been lived
  • Repress grief
  • Establish a socially accepted climate for mourning
  • Show disrespect for the deceased
A

Establish a socially accepted climate for mourning

46
Q

The final component of Attachment Theory states that:

  • The level of reliance upon the deceased dictates the response
  • Strong emotional attachment to the deceased usually results in choronic grief
  • The greater the potential loss, the more intense the reaction
  • There is an inverse relationship between the amount of money in the estate and the level of effort to prevent the death
A

The greater the potential loss, the more intense the reaction

47
Q

Which of the following is a “Task of Mourning” according to Worden?

  • Reflect the reality of the loss
  • Experience the pain of grief and repress the emotions
  • Adjust to the environment in which the deceased is missing
  • To withdraw emotional energy and keep to oneself
A

Adjust to the environment in which the deceased is missing

48
Q

Which of the following is a somatic disturbance in grief?

  • Anger
  • Sadness
  • Tightness of chest
  • Confusion
A

Tightness of Chest

49
Q

A protective coping mechanism characterized by an inability to perceive external reality.

  • Regression
  • Repression
  • Denial
  • Rationalization
A

Denial

50
Q

A conscious postponement of addressing anxieties and concerns.

  • Shame
  • Resistance
  • Suppression
  • Regression
A

Suppression

51
Q

The second stage of death and dying according to Kubler-Ross.

  • Anger
  • Denial
  • Bargaining
  • Depression
A

Anger

52
Q

A formal or symbolic act or observance.

  • Funeral
  • Committal service
  • Ceremony
  • Graveside service
A

Ceremony

53
Q

A non-directive method of counseling which stresses the inherent worth of the client and the natural capacity for growth and health is called _____ counseling.

  • Directive
  • Client-centered
  • Grief therapy
  • Situational
A

Client-Centered

54
Q

Grief extending over a long period of time without resolution.

  • Uncomplicated grief
  • Complicated grief
  • Counseling
  • Congruence
A

Complicated Grief

55
Q

Anytime someone helps someone else with a problem.

  • Apathy
  • Counselor
  • Communication
  • Counseling
A

Counseling

56
Q

In grief, the inability of the individual to adjust to life without the presence of the deceased, or a feeling of less significance in the world.

  • Alienation
  • Adaption
  • Alternatives
  • Guidance
A

Alienation

57
Q

A relation of harmony, conformity, accord or affinity established in any human interaction.

  • Fear
  • Guidance
  • Guilt
  • Rapport
A

Rapport

58
Q

The assumption of blame directed toward one’s self by others.

  • Shame
  • Fear
  • Guilt
  • Anger
A

Shame

59
Q

The unsuccessful attempt made by a person to end his own life.

  • Suicidial ideation
  • Genocide
  • Suicidial gesture
  • Suicide
A

Suicidial Gesture

60
Q

A more of less conscious postponement of addressing anxieties and concerns.

  • Suppression
  • Sympathy
  • Summary
  • Survivor grief
A

Suppression

61
Q

The type of counseling which takes place when the family is selecting the services and the items of merchandise after a death as occurred.

  • Pre-need counseling
  • At-need counseling
  • Post-need counseling
  • Directive counseling
A

At-Need Counseling

62
Q

Blame directed toward one’s self based on real or unreal conditions.

  • Bereavement
  • Guilt
  • Mourning
  • Grief
A

Guilt

63
Q

Which of the following is a style of counseling rather than a type of counseling?

  • Informational
  • Psychotherapy
  • Person-centered
  • Situational
A

Person-Centered

64
Q

Which of the following examples explain how funeral service facilitates grief?

  • Denies a face to face confrontation with death.
  • Provides the experience of pain in grief
  • Provides an opportunity to repress thoughts and feelings about the deceased
  • Denies a face to face confrontation with death
A

Provides the experience of pain in grief

65
Q

Which of the following is NOT an example of a type of after-care follow-up?

  • Phone contact
  • Literature
  • Educational programs
  • Discussing an impending death at a pre-need conference
A

Discussing an impending death at a pre-need conference

66
Q

Which of the following is Worden’s second “task of mourning”?

  • Accept the reality of the loss
  • Experience the pain of grief
  • Adjust to an environment without the deceased
  • re-invest in another relationship
A

Experience the Pain of Grief

67
Q

Which of the following is NOT a manifestation of normal grief?

  • Anger
  • Somatic disturbances
  • Confusion
  • Extreme withdrawal
A

Extreme Withdrawal

68
Q

Which of the following is NOT a determinant of grief?

  • Who the person was
  • Nature of the attachment
  • Income of the deceased
  • Concurrent stresses
A

Income of the Deceased

69
Q

A type of complicated grief which is prolonged and is excessive in duration.

  • Delayed grief
  • Uncomplicated grief
  • Chronic grief
  • Exaggerated grief
A

Chronic Grief

70
Q

A type of grief which is suppressed and or postponed.

  • Delayed grief
  • Uncomplicated grief
  • Chronic grief
  • Masked grief
A

Delayed Grief

71
Q

The age at which a child understands death as being final and inevitable.

  • Birth to 3 years
  • 5 to 9 years
  • 3 to 5 years
  • 9 years and above
A

9 years and above

72
Q

A type of grief reaction when the person experiences symptoms and behavior which causes them difficulty, but they do not see or recognize the fact that these are related to the loss.

  • Exaggerated grief
  • Uncomplicated grief
  • Chronic grief
  • Masked grief
A

Masked Grief

73
Q

Which type of counseling involves sharing a body of special information with a counselor?

  • Situational
  • Informational
  • Psychology
  • Psychotherapy
A

Informational

74
Q

Person-centered counseling is also referred to as:

  • Client-centered counseling
  • Psychiatry
  • Directive counseling
  • Situational counseling
A

Client-Centered Counseling

75
Q

Which style of counseling focuses on the counselor taking a live speaking role?

  • Directive
  • Non-directive
  • Client-centered
  • Rogerian
A

Directive

76
Q

Establishing a rapport with the client, appraising the client’s problems, and accepting the client’s attitudes and feelings are factors specifically associated with which style of counseling?

  • Situational
  • Informational
  • Non-Directive
  • Directive
A

Non-Directive

77
Q

All of the following are referred to as characteristics of the helping funeral director except:

  • Empathy
  • Respect
  • Warmth and caring
  • Judgmental attitude
A

Judgmental Attitude

78
Q

According to client-centered counseling, the necessary quality of a counselor being in touch with reality and other’s perception of one-self.

  • Communication
  • Positive regard
  • Rapport
  • Congruence
A

Congruence

79
Q

According to Worden, which of the following are tasks of mourning (more than one answer)?

  1. Experience pain and grief and isolate from friends and relatives
  2. Accept reality of loss and withdraw emotional energy from the deceased.
  3. Acknowledge the death and do not think about the deceased.
  4. Adjust to a new environment and invest energy in new relationships.
A

2 and 4

80
Q

With regard to the American funeral rite, which of the following does the funeral accomplish, at least in part? (more than one answer)

  1. Emphasizes the finality of death and memorialzes the loved one
  2. Gives the opportunity to express emotion and receive comfort
  3. Gives the family closure and positive memories
  4. Points out the sad, short nature of life and gives the bereaved time to think of reasons for guilt and blame.
A

1, 2 and 3

81
Q

Which of the following are components of “Uniqueness of Grief”? (More than one answer)

  1. How the bereaved perceives the loss and the bereaved’s age
  2. Somatic distress and hostile reactions
  3. The age of the deceased and involvement
  4. Bereaved’s preparation for loss and the bereaved’s inner strengths and outer resources
A

1 and 4

82
Q

In “tasks of mourning”, which of the following are two of the main components?

  1. Accept the reality of the loss
  2. Develop traits of the deceased
  3. Call on inner strengths
  4. Experience the pain of grief
A

1 and 4