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Mors 200 Arts Final > Mortuary Administration Compend- Multiple Choice > Flashcards

Mortuary Administration Compend- Multiple Choice Flashcards

1
Q

ninety-eight percent of the notification of deaths comes to the funeral home by means of

  • personal contact
  • telephone
  • telegram
  • letter
A

telephone

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2
Q

a burial-transit permit is needed for all of the following except:

  • remains which are used for scientific or educational study
  • interment entombment or cremation of a remains
  • moving a remains from a state where the death occured
  • catholic burial mass
A

catholic burial mass

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3
Q

the proper word which means the placing of remains in a crypt in a mausoleum is

  • interment
  • entombment
  • cremation
  • inurnment
A

entombment

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4
Q

a container for cremains is called

  • columbarium
  • urn
  • niche
  • retort
A

urn

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5
Q

the holy book of the islam faith is the

  • masjid
  • mosque
  • koran
  • jinazah
A

koran

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6
Q

the person who usually makes the notification of death to the funeral home is the

  • member of the family
  • medical examiner
  • minister
  • police
A

member of the family

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7
Q

whenever any jewelry is found on the deceased during a residence removal, you as the funeral director should

  • leave the jewelry on the deceased
  • remove the jewelry and place it on the nearest table.
  • check with the family about the jewelry and remove it if they so desired
  • place the jewelry in a valuable bag and take it with you
A

check with the family about the jewelry and remove it if they so desire.

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8
Q

which of the following is not a function of the american board of funeral service education?

  • grant accreditation to qualified schools and colleges teaching funeral service
  • further education in the field of funeral service
  • formulate standards for funeral service education
  • administer the national board
A

administer the national board

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9
Q

an obituary can be best defined as

  • a brief biographical sketch of a person’s life
  • a death notice giving only the time, date and place of the funeral service.
  • one of the certificates that must be filed with the local registrar
  • a letter of praise for the deceased.
A

a brief biographical sketch of a person’s life

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10
Q

the death certificate contains all of the following except the

  • doctors signature
  • cause of death
  • religious affiliation
  • age of the deceased
A

religious affiliation

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11
Q

when the remains have been prepared at the mortuary and later taken to a presbyterian church for the funeral service, the funeral director normally provides all of the following except the

  • floral display equipment
  • church truck
  • ushering
  • prie dieu
A

prie dieu

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12
Q

the NFDA “code of ethics” is based upon

  • legal statutes
  • by-laws of the NFDA
  • state boards
  • the golden rule
A

the golden rule

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13
Q

when a person dies at home without medical attention an official inquiry is made by the

  • health officer
  • coroner
  • police
  • lawyer
A

coroner

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14
Q

the committal service is usually held at the

  • place of death
  • home of the deceased
  • funeral home
  • grave site
A

grave site

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15
Q

of the following who has the prefereance to receive the burial flag for the deceased veteran

  • grandfather
  • father
  • mother
  • brother
A

father

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16
Q

the part of a handle of a casket the casketbearer grasps to lift the casket is called the

  • lug
  • arm
  • bar
  • tip
A

bar

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17
Q

tailored is a style of a casket

  • covering
  • shell design
  • corners
  • interior
A

interior

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18
Q

extra sizes of caskets increase for each extra width by

  • one inch
  • two inches
  • three inches
  • four inches
A

two inches

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19
Q

the base molding is a part of a casket

  • shell
  • interior
  • covering
  • corner
A

shell

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20
Q

when the interior material is tightly stretched across the panel of the casket it is said to be

  • shirred
  • tufted
  • tailored
  • pleated
A

tailored

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21
Q

a wood state casket labeled 6/6XXX would measure in lenght, 6 feet, 6 inches, and in width

  • 22 inches
  • 24 inches
  • 26 inches
  • 28 inches
A

28 inches

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22
Q

a casket which has sides that are verical, or at right angles to the bottom is called

  • state casket
  • an urn shaped casket
  • an octagon casket
  • a flaring square casket.
A

state casket

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23
Q

a non-movable handle that extends all the way around the casket is called a (n)

  • stationary bar handle
  • extension handle
  • bail handle
  • drop handle
A

stationary bar handle

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24
Q

a method of pricing which places a price on three separate items of service such as casket, facilities and automobiles is called

  • bi unit
  • functional
  • unit
  • itemization
A

functional

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25
Q

a pricing procedure which creates a total price for service and casket is called

  • multi-unit
  • unit
  • functional
  • itemization
A

unit

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26
Q

a pricing procedure which places a price on each and every item of service and merchandise is called

  • service fee
  • functional
  • unit
  • itemization
A

itemziation

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27
Q

a pricing procedure which places a separate price on casket and a separate price on service fee is called

  • multi unit
  • functional
  • unit
  • bi unit
A

bi-unit

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28
Q

methods of figuring a formula price are

  • functional
  • unit
  • bi unit
  • all of these
A

all of these

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29
Q

which of the following is a disadvantage of itemized pricing?

  • clearer understanding on the part of the client of all items of service and merchandise
  • possible elimination of certain items of service resulting in loss of overhead recovery
  • a thorough discussion of all items of service and merchandise
  • results in a more profitable funeral.
A

possible elimination of certain items of service resulting in loss of overhead recovery

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30
Q

which of the following is a source of income in the funeral business?

  • occupancy
  • non-formula services
  • salaries
  • promotion
A

promotion

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31
Q

any pricing method would be based on

  • average overhead per adult formula service
  • mark-up on wholesale casket cost
  • wholesale casket cost
  • all of these
A

all of these

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32
Q

any pricing method would be based on

  • average overhead per adult formula service
  • markup on the wholesale casket cost
  • wholesale casket cost
  • all of these
A

all of these

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33
Q

which of the following is an advantage of bi-unit pricing method?

  • possilbe elimination of certain items of service
  • fails to exaggerate the value placed on services
  • places realistic value on the casket
  • fails to exaggerate the value placed on the casket.
A

places realistic value on the casket.

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34
Q

if total overhead for a funeral home was 65,000 for a fiscal period, and the firm did 100 services, what would the average overhead per services be?

  • 100
  • 500
  • 600
  • 650
A

650

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35
Q

if a casket cost 100 dollars wholesale, and the funeral home’s fixed multiple was 5, what would the selling price of the casket be?

A

500

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36
Q

if a funeral home had an average overhead of 650 dolars and the wholesale cost of a casket was 100 dollars, and the funeral director marked his casket up 100 percent, what would the unit price be?

A

850

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37
Q

if a casket cost 200 wholesale and was sold for 1,000, and the average overhead per funeral was 500, what would the net profit be?

A

800

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38
Q

a gathered type of casket interior made on a sewing machine with a multiple number of needles is called

  • shirred
  • tufted
  • tailored
  • pleated
A

shirred

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39
Q

the metal used in the shell of a 20 gauge steel casket would be

  • 1/20 inch thick
  • 3/4 inch thick
  • 1 inch thick
  • 1.5 inch thick
A

1/20 inch thick

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40
Q

a metal or concrete enclosure designed to protect the casket is called

  • niche
  • vault
  • columbarium
  • urn
A

vault

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41
Q

the crown and ogee are part of the casket

  • interior
  • shell
  • handles
  • corners
A

shell

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42
Q

the part of the handle which is attached to the casket is the:

  • lug
  • arm
  • bar
  • tip
A

lug

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43
Q

a burial vault which is closed by placing the dome over the base is called

  • air seal
  • top seal
  • end seal
  • earth seal
A

air seal

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44
Q

the length of a standard adult wood is

  • 6/3
  • 6/6
  • 6/8
  • 7/2
A

6/3

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45
Q

the length of a standard adult metal is

  • 3/6
  • 6/3
  • 6/6
  • 6/7
A

6/6

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46
Q

the efficient utilization and adequate regulation of all revenue, expenditures and capital rights is

  • facilities management
  • finance management
  • marketing management
  • office management
A

finance management

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47
Q

the achieving of economical, orderly, and adequate distribution of products and services is

  • facilities management
  • finance management
  • marketing management
  • office management
A

marketing management

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48
Q

the planning, organizing, actuating, and controlling of office work is

  • facilities management
  • finance management
  • marketing management
  • office management
A

office management

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49
Q

the obtaining and maintaining of a satisfactory and satisfied workforce is

  • facilities management
  • personnel management
  • marketing management
  • office management
A

personnel management

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50
Q

the obtaining and maintaining of adequate work space and funeral equipment:

A

facilities management

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51
Q

which of the following is the principal interest group for all funeral service personnel?

  • National Funeral Directors Association
  • Casket Manufacturers Association
  • National Selected Morticians
  • Order of the Golden Rule
A

NFDA

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52
Q

the portion of the funeral home which contains caskets and other funeral merchandise displayed for sale is the

A

selection room

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53
Q

a monument erected to the memory of the dead, with the dead human body not present is

  • grave marker
  • a cenotaph
  • an epitaph
  • an elegy
A

cenotaph

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54
Q

a printed form the funeral home uses specifically for the funeral director and the family to make funeral and financial arrangements is the

  • invoice
  • bill of sale
  • bill of lading
  • arrangement form
A

arrangement form

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55
Q

the act of placing a dead human body in a grave is called

A

internment

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56
Q

one who is lacking necessities of life is said to be

  • insolvent
  • solvent
  • bankrupt
  • indigent
A

indigent

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57
Q

the dissecting of remains for the purpose of ascertaining the cause of death is

  • an ante mortem examination
  • a necropsy
  • a post-partum examination
  • an immdediate disposal
A

a necropsy

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58
Q

a device upon which caskets are placed one on top of the other for display is known as a

  • bier
  • casket standard
  • casket rack
  • catafalque
A

casket rack

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59
Q

a man who has lost his spouse by death is

  • executor
  • an executrix
  • a widow
  • a widower
A

a widower

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60
Q

the individual who supplies the statistical data concerning the deceased at the funeral arrangment conference is the

  • practitioner
  • funeral director
  • informant
  • chaplain
A

informant

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61
Q

the document between the seller and the buyer stipulating the items furnished, the price of said items and the terms of payment is the

A

sales contract

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62
Q

a crepe badge or floral design placed on the door indicating the death of an individual is a

  • door badge
  • door veil
  • door sway
  • door piece
A

door badge

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63
Q

an area set aside in a cemetery for several grave spaces, usually containing two, four or six grave spaces is a

A

lot

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64
Q

the distinct process consisting of planning, organizing, actuating and controlling performance to accomplish established objectives is

  • public relations
  • management
  • advertising
  • accounting
A

management

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65
Q

which of the following actions is improper, regarding the US flag used in a military funeral service?

  • holding flag waist high during volleys and taps
  • placing the flag on the casket with the blue field over the left shoulder of the veteran
  • lowering the flag into the grave with the deceased veteran
  • folding and presenting the flag to the next of kin
A

lowering the flag into the grave with the deceased veteran

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66
Q

a gasket sealed container used as either an insert into a casket or as a shipping case is

  • an air tray
  • an air pack
  • a metal vault
  • a ziegler case
A

a ziegler case

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67
Q

a jewish term for the anniversary of the death is

A

yarhzeit

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68
Q

birch is used in casket construction to manufacture

  • artificial laminate caskets
  • solid wood caskets
  • wood veneer caskets
  • composition board caskets
A

solid wood caskets

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69
Q

corrugated fiberboard is a material used in casket shell construction that is classified as

  • solid wood
  • wood veneer
  • artificial laminate
  • wood by-product
A

a wood by product

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70
Q

the process of coating ferrous metals with zinc is

  • plating
  • copper depositing
  • galvanizing
  • crinkling
A

plating

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71
Q

which of the following types of cloth covered exterior has raised designs above the surface of the material?

  • shirred
  • embossed
  • tufted
  • tailored
A

embossed

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72
Q

the rubber gasket used on sealer caskets is generally compressed between the rim flange and the

  • cove
  • gimp
  • top body molding flange
  • attached panel flange
A

top body molding flange

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73
Q

an example of lining material used in casket construction is

  • wood wool
  • cotton
  • linen weave
  • muslin
A

linen weave

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74
Q

an example of a padding material used in casket construction is

  • satin
  • twill weave
  • masselin
  • shredded paper
A

shredded paper

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75
Q

the part of the casket hardware that covers the exposed ends of the bar is

  • lug
  • arm
  • tip
  • ear
A

tip

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76
Q

the thickness of a ferrous metal casket is measured in

  • board feet
  • gauge
  • ounces per square foot
  • ounces per square inch
A

gauge

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77
Q

the body of the casket includes the

  • crown
  • tim
  • ogee
  • base molding
A

base molding

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78
Q

in the construction of a swing bar hardware, the arm attaches the bar to the

A

lug

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79
Q

the rim is part of the casket

  • body
  • cap
  • bottom
  • exterior
A

cap

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80
Q

the thickness of a non-ferrous metal casket is measured in

  • gauge
  • ounces per square foot
  • ounces per square inch
  • board feet
A

ounces per square foot

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81
Q

the component part of the throw that hangs down into the body of the casket is the

  • gimp
  • roll
  • cove
  • apron
A

apron

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82
Q

a transfer container which consists of a wooden tray with a corrugated covering for the casket is known as

  • ziegler case
  • wooden box
  • air pack
  • air tray
A

air tray

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83
Q

an eight-sided casket is referred to as

  • slip top casket
  • hinge panel casket
  • an octagon casket
  • a regular couch casket
A

an octagon casket

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84
Q

an outer enclosure which entraps air via its dome-shaped construction uses which of the folowing closure methods?

  • top seal
  • end seal
  • air seal
  • hermetic seal
A

air seal

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85
Q

the suggested volume of containers used for cremated bodies is

A

200 cubic inches

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86
Q

a casket in which the sides are vertical or at right angles to the casket bottom is

A

state casket

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87
Q

adult caskets normally increase in length by

A

3 inch increments

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88
Q

which of the following is an example of a grave liner

  • combination case
  • sectional
  • top seal vault
  • air seal vault
A

sectional

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89
Q

the jewish term for a seven day mourning period that begins on the day of burial is

A

shivah

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90
Q

in the jewish faith, the skull cap worn by the men at temple and funeral services is a

  • kippah
  • taharah
  • tallith
  • tehilim
A

kippah

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91
Q

the jewish term for the 30 day mourning period is

  • kriah
  • shivah
  • sholoshism
  • taharah
A

sholoshim

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92
Q

one who is authorized to read the lessons and the scripture in a Christian Science Church is the

  • speaker
  • priest
  • monsignor
  • reader
A

reader

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93
Q

which of the following is not used to identify the room in a funeral home where a remains lies in state?

  • slumber room
  • resting room
  • visitation room
  • state room
A

resting room

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94
Q

the time limit for filing for the social security lump sum death benefit payment is

A

2 years from the date of death.

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95
Q

a religious singer who assists a rabbi is a

A

cantor

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96
Q

one who carries the casket during the funeral service is

A

a casketbearer

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97
Q

the portion of the funeral service which is conducted at the place of disposition is the

A

committal service

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98
Q

which of the following is the most appropriate for a funeral director to do before leaving the next of kin after making the removal?

  • set a time for the arrangment conference
  • discuss cemetery property
  • discuss financial arrangements
  • determine the net worth of the owner
A

set a time for the arrangment conference

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99
Q

the Icon is associated with the

A

orthodox church

100
Q

the trisagion is part of the

A

orthodox funeral rite

101
Q

architecturally, in the liturgical protestant church, the part of the church containing the altar is the

  • transepts
  • nave
  • narthex
  • sanctuary
A

sanctuary

102
Q

which of the following is being used when the funeral director does not remain in the selection room throughout the selection process?

  • alternative presentation
  • indirect presentation
  • direct presentation
  • conventional presentation
A

indirect presentation

103
Q

a procedure that shows separately the price of the services to be rendered and the price of the casket is:

  • unit pricing
  • functional pricing
  • bi-unit pricing
  • itemized pricing
A

bi-unit pricing

104
Q

a procedure by which charges are broken down into several major components is

A

functional pricing

105
Q

a procedure by which each and every function and item of merchandise is priced separately is

A

itemized pricing

106
Q

a procedure which creates one total package for both services and merchandise is

  • itemized pricing
  • functional pricing
  • multi-unit pricing
  • unit pricing
A

unit pricing

107
Q

if the family requests that the casket be opened in the church during the actual funeral service, the funeral director should

A

consult the clergy

108
Q

the entry way into the church proper is the

  • chancel
  • nave
  • sanctuary
  • narthex
A

narthex

109
Q

the middle sale when sales for a given period of time are arranged in order of their increasing value is the

  • average sale
  • mean sale
  • range sale
  • median sale.
A

median sale

110
Q

the grouping of 3 or 4 caskets used to educate the selecting clientele in casket construction is

A

educational grouping

111
Q

the purchasing, pricing, display and sale of merchandise items specific to the funeral service is:

  • funeral direction
  • funeral merchandising.
  • funeral arranging
  • funeral auditing
A

funeral merchandising

112
Q

most infant caskets increase in length in increments of

A

6 inches

113
Q

the term meaning the ending portion of a catholic funeral mass is

A

libera

114
Q

a dignity conferred upon Roman Catholic bishops and/or priests making the “princes of the church” is known as the station of

A

cardinal

115
Q

the seating or auditorium section of the church is the

  • sanctuary
  • narthex
  • nave
  • vestibule
A

nave

116
Q

first letters for the greek word for jesus are

A

IHS

117
Q

the jewish term for the funeral cortege is

A

levaya

118
Q

stated directions in the liturgical protestant church regarding church practices and procedures are:

  • vestments
  • scapulars
  • rubrics
  • torah
A

rubrics

119
Q

a holy picture in the orthodox church is

  • sacred heart
  • an icon
  • a prie dieu
  • a solea
A

an icon

120
Q

the christian burial permit is issued by the

  • catholic church
  • baptist church
  • christian science church
  • mormon church
A

catholic church

121
Q

a casket constructed of cherry is a

  • cloth covered casket
  • pressed wood casket
  • solid wood casket
  • corrugated fiberboard casket
A

solid wood casket

122
Q

which of the following may be utilized during the roman catholic funeral rite

  • bag of earth
  • sacred heart
  • trisagion
  • open casket
A

sacred heart

123
Q

of the following who could not be buried in a national cemetery

  • any active duty officer/mmber of the armed forces
  • parents of any member of the armed forces
  • spouse or widow of a member of the armed forces
  • minor children of any member of the armed forces
A

parents of any member of the armed forces

124
Q

the prie dieu in the roman catholic church signifies

A

a kneeling bench or rail

125
Q

any western christian who is not adherent to the roman catholic faith is known as

A

a protestant

126
Q

an honorary title conferred upon roman catholic priests is

A

monsignor

127
Q

a crucifier in the roman catholic church is

A

a person who carries the crucifix in an ecclesiastical procession

128
Q

when used, the mogen david is placed

  • at the head of the casket
  • at the foot of the casket
  • behind the casket
  • in front of the casket
A

at the foot of the casket

129
Q

in the funeral procession, the family car should be placed:

  • directly before the funeral coach
  • directly after the funeral coach
  • directly before the lead car
  • directly after the lead car
A

directly after the funeral coach

130
Q

the sum of a group of sales figures divided by the number of units is known as the

  • median sale
  • average sale
  • quartile sale.
  • mode sale
A

mean sale

131
Q

an interior material found in caskets that has a smooth shiny face and is dull on the back is

  • silk
  • crepe
  • velvet
  • satin
A

satin

132
Q

the practitioner is the officiant of the

A

christian science funeral rite

133
Q

the rosary service is usually held the night before

A

the roman catholic funeral right

134
Q

music played before a funeral service is the

A

prelude

135
Q

which of the following is a lining material that is used in casket construction:

  • embossed
  • tufted
  • brushed
  • crepe
A

crepe

136
Q

a commemorative inscription on a tomb or monument is

  • a eulogy
  • a cenotaph
  • an elegy
  • an epitaph
A

an epitaph

137
Q

wood that has been shredded into spaghettie ilke strings or thing shavings is

A

excelsior

138
Q

embalming is usually not practiced by the

A

orthodox jewish faith

139
Q

a price determination method whereby the casket cost is multiplied by a constant factor describes

A

fixed multiple pricing.

140
Q

the place about the altar of a church that encloses the clergy an doher officials is the

A

chancel

141
Q

a type of casket interior style in which the casket material is drawn together, in parallel fashion, with a specific sewing process is

A

shirred

142
Q

selling method in which the funeral director in the selection room with the family througout their selection process is the

A

direct presentation method

143
Q

The number of sheets of ferrous metal necessary to equal approximately one inch of thickness is the

A

gauge

144
Q

a legal document containing vital statistics, disposition and final medical information pertaining to the deceased is the

A

death certificate

145
Q

the largest expense for a funeral home is

A

salaries

146
Q

a burial vault which is sealed by placing a dome over the base is

A

an air seal burial vault

147
Q

the document that can be procured when the completed death certificate is filed is the

A

burial transit permit

148
Q

a place to which remains are removed pending identification by relatives is the

A

morgue

149
Q

which of the following is a jewish term for a tasseled shawl worn by men during prayer services

  • tallith
  • tehilim
  • taharah
  • tachrichim
A

tallith

150
Q

the one who carries a cross in an ecclesiastical procession is the

A

crossbearer

151
Q

the head of a roman catholic diocese is a

A

bishop

152
Q

the orthodox jewish funeral may be held

A

in the synagogue

153
Q

the orthodox funeral is held

  • in the funeral home
  • with the casket open during the service
  • at the cemetery
  • at the deceased’s home
A

with the casket open during the service

154
Q

an alloy of copper, tin and sometimes zinc is

  • silver
  • bronze
  • brass
  • stainless steel
A

bronze

155
Q

which of the following religions places restrictions on the removal of their dead?

  • catholic
  • mormon
  • orthodox jewish
  • orthodox
A

orthodox jewish

156
Q

the founder of the church of christ, scientist was

  • martin luther
  • william smith
  • mary baker eddy
  • joseph smith
A

mary baker eddy

157
Q

a leak resistant zippered bag designed to contain a dead human body and body fluids and used mainly for the removal of dead human remains from the place of death is a

  • pouch
  • crash bag
  • combination unit
  • ziegler case
A

pouch

158
Q

which of the following would lead the processional and recessional in a non-liturgical protestant funeral service?

  • crucifier
  • officiant
  • funeral director
  • acolyte
A

officiant

159
Q

which of the following would lead a liturgical protestant funeral procession?

  • crucifier
  • officiant
  • funeral director
  • acolyte
A

crucifer

160
Q

which of the following relgions does not permit the use of candles, cross, or crucifix in their funeral service?

  • orthodox
  • roman catholic
  • orthodox jewish
  • mormon
A

mormon

161
Q

the weged shaped protion of the cap of a casket at each end of the crown is the

  • pie
  • stiffeners
  • rim
  • header
A

pie

162
Q

the trisagion is associated with which of the following religious funeral rite?

  • christian science
  • roman catholic
  • orthodox
  • church of jesus christ of latter day saints
A

orthodox

163
Q

the priest leads the processional and recessional for which of the following funeral rites?

  • orthodox
  • roman catholic
  • reform jewish
  • christian science
A

orthodox

164
Q

a solid screen, covered with icons, at the front of the orthodox church is the

A

iconostasis

165
Q

the officiant for the christian science funeral service is the

  • pastor
  • monsignor
  • practitioner
  • reverend
A

practitioner

166
Q

a symbol of grief that is a tear in the upper corner of the garment or on a symbolic ribbon worn by the survivors is known as

  • hesped
  • kever
  • kriah
  • levaya
A

kriah

167
Q

the ceremony of washing the deceased before burial by the chevra kaddisha is the

  • tahrah
  • tallith
  • tachrichim
  • tehilim
A

taharah

168
Q

another name for the ogee of the casket shell is

  • lug
  • ear
  • gimp
  • rim
A

rim

169
Q

the part of the casket interior which folds out over the top body molding for aesthetic purposes is the

  • apron
  • roll
  • extendover
  • gimp
A

extendover

170
Q

which of the following is not a material used in the construction of a burial vault?

  • pressed wood
  • concrete
  • steel
  • fiberglass
A

pressed wood

171
Q

which of the following is not a material that is used to line concrete for burial vaults?

  • stainless steel
  • copper
  • bronze
  • zinc
A

zinc

172
Q

which of the following is considered a source of income for a funeral home?

  • salaries
  • dues and subscriptions
  • sale of burial clothing
  • taxes
A

sale of burial clothing

173
Q

a strip of metal, plastic or cloth attached to the inside of the casket panel which covers the point where the roll is anchored is the

  • throw
  • gimp
  • cove
  • crown
A

gimp

174
Q

a division of the total into four intervals, each one representing one fourth of the total is known as a

  • quartile
  • frequency
  • merchandise value ratio
  • graduated recovery
A

quartile

175
Q

which of the following individuals cannot certify the cause of death on a death certificate?

  • chiropractor
  • medical examiner
  • coroner
  • justice of the peace
A

chiropractor

176
Q

the jewish eulogy is known as

  • hesped
  • kever
  • mogen david
  • aron
A

hesped.

177
Q

In the funeral procession to the cemetery, the casketbearers should

  • precede to the funeral coach
  • lead the procession
  • follow the funeral coach
  • have transportation provided by the family
A

precede the funeral coach

178
Q

what is the minimum number of people required to conduct an american legion funeral service

  • 7
  • 17
  • 20
  • 21
A

21

179
Q

an exterior finish in which the casket surface is coated with a substance that wrinkles as it dries is

  • crinkled finish
  • brushed finish
  • plated finish
  • sprayed finish
A

crinkled finish

180
Q

which of the following religions uses temple clothing?

  • christian science
  • roman catholic
  • church of jesus christ of latter day saints
  • protestant
A

church of jesus christ latter day saints

181
Q

paschal candles are used in the

A

roman catholic faith

182
Q

which of the following is an example of a cash advance

  • the casket
  • the outer burial enclosure
  • public transportation
  • professional services
A

public transportation

183
Q

which of the following would be a nonsectarian funeral rite?

  • orthodox
  • orthodox jewish
  • american legion
  • christian science
A

american legion

184
Q

which of the following terms refers to the completing of the service and financial details of a funeral?

  • first call
  • funeral service
  • funeral arrangments
  • chapel service
A

funeral arrangements

185
Q

which of the following statements regarding the pall is false?

  • flowers are not permitted to be placed on the pall
  • it is removed at the same place where it is placed on the casket
  • it can be placed on the casket where it is located in the church
  • it can be placed on top of the american flag
A

it can be placed on top of the american flag

186
Q

the vestibule of the church is located

A

at the entry way of the church

187
Q

the officiant of a christian science funeral is the

A

reader

188
Q

the focal point in the strict liturgical church is

  • the cross
  • the altar
  • the pulpit
  • a statue of jesus christ
A

the cross

189
Q

a component part of the casket handle is the

  • throw
  • roll
  • apron
  • ear
A

ear

190
Q

the width of oversize caskets are indicated by X’s and each X indicates an increase in width by

  • 2 inches
  • 3 inches
  • 4 inches
  • 6 inches
A

2 inches

191
Q

if a manufacturer’s standard metal casket is 23 inches wide, what would the wide of a XXX casket be?

  • 26 inches
  • 28 inches
  • 29 inches
  • 32 inches
A

29 inches

192
Q

all ferrous metals used in casket construction contain

  • copper
  • bronze
  • aluminum
  • iron
A

iron

193
Q

a material primarily used as a backing material in the construction of caskets is

  • broadcloth
  • crepe
  • fiberboard
  • polyethylene foam
A

fiberboard

194
Q

a non-moveable handle consisting of a lug only is

  • bail handle
  • a permanent handle
  • a swing bar handle
  • a bucket handle
A

a bail handle

195
Q

the main purpose of grave liners is to provide

  • extra protection against water
  • protection against the elements of the earth
  • support from the earth load
  • protection of the contents of the grave from grave robbers
A

support from the earth load

196
Q

it is recommended that a casket selection room carry a maximum of

  • 24 caskets
  • 26 caskets
  • 28 caskets
  • 30 caskets
A

30 caskets

197
Q

which of the following is not a part of the pre-selection room procedures?

  • discussing the types of caskets and outer burial containers on display
  • discussing the factors which influence casket and outer burial container costs
  • discussing the advantages and disadvantages of each unit
  • discussing the required federal and state disclosures
A

discussing the advantages and disadvantages of each unit

198
Q

crushed is known as a casket

  • exterior covering
  • padding material
  • interior style
  • corner design
A

interior style

199
Q

vaults are

  • measured by inside dimensions
  • measured by outside dimensions
  • required by law in most areas
  • necessary only in areas with high ground water content
A

measured by inside dimensions

200
Q

masselin is a casket

  • exterior covering material
  • padding material
  • lining material
  • backing material
A

backing material

201
Q

a casket that is completely sealed by fusion or soldering is

  • hermetically sealed
  • double wall glass sealed
  • single wall glass sealed
  • gasket sealed
A

hermetically sealed

202
Q

which of the following is appropriate for casket placement in the liturgical church?

  • make sure it is always the same
  • it may be parallel or at right angles to the altar
  • perpendicular to the altar
  • parallel to the altar
A

it may be parallel or at right angles to the altar

203
Q

a news item announcing the death of a person which usually contains a biographical sketch is

A

an obituary

204
Q

a roman catholic sacrament given to those seriously ill or in danger of dying, to prepare their souls for eternity is the

  • sacrament of the sick
  • shabbat
  • taharah
  • eucharist
A

sacrament of the sick

205
Q

a style of casket interior by placing a padding material between a lining material and a backing material, with subsequent stitches taken, forming small raised puffs defines a

  • shirred interior
  • piping interior
  • tufted interior
  • crushed interior
A

tufted interior

206
Q

which of the following is restricted in their casket selection, due to their religious belief?

  • roman catholic
  • orthodox
  • orthodox jewish
  • mormon
A

orthodox jewish

207
Q

the part of the casket handle that is grasped by casketbearers is the

  • ear
  • tip
  • bar
  • arm
A

bar

208
Q

the base molding is part of the casket

  • exterior
  • interior
  • shell
  • hardware
A

shell

209
Q

when the interior metal is tightly stretched across the panel of the casket it is said to be

  • tailored
  • crushed
  • tufted
  • piping
A

tailored

210
Q

an exterior casket finish created when the base metal is coated by another metal via an electrolytic process is

  • crinkled
  • brushed
  • matte
  • plated
A

plated

211
Q

the part of the handle that is attached to the body of the casket is the

  • arm
  • bar
  • tip
  • lug
A

lug

212
Q

which of the following is the officiant at a funeral service for the Church of Jesus Christ of Latter Day Saints?

  • speaker
  • reader
  • practitioner
  • rabbi
A

speaker

213
Q

which of the following would not be provided for a deceased catholic’s rosary service?

  • crucifix
  • candles
  • prie dieu
  • prayer shawl
A

prayer shawl

214
Q

the social security lump sum death benefit would be paid to which of the following individuals?

  • funeral home handling funeral arrangements of deceased
  • minor children of the deceased
  • the person assuming right of disposition
  • the spouse of the deceased
A

the spouse of the deceased

215
Q

a letter or form from a priest stating the eligibility of the deceased for burial in the roman catholic cemetery is known as a

  • corpus christi
  • christian burial certificate
  • holy rosary
  • chevrah kadisha
A

christian burial certificate

216
Q

an ecclesiastic attached to the chapel of a military unit is known as a

  • commander
  • bishop
  • sgt at arms
  • chaplain
A

chaplain

217
Q

the candle which is placed between the casket and the altar during a roman catholic funeral mass is the

  • sacred candle
  • paschal candle
  • sepulcher candle
  • scapular candle
A

paschal candle

218
Q

a cemetery created and maintained under an Act of Congress is called

  • an american cemetery
  • a federal cemetery
  • a national cemetery
  • a congressional cemetery
A

a national cemetery

219
Q

the type of lighting used in a funeral home that reflects off of the ceiling is

  • spot lighting
  • uniform lighting
  • direct lighting
  • indirect lighting
A

indirected lighting

220
Q

the preferred location of the selection room is the

  • upper level of the funeral home
  • lower level of the funeral home
  • main level of the funeral home
  • manufacturer’s warehouse
A

main level of the funeral home

221
Q

a case or receptacle for dead human remains which is anthropoidal in shape describes a

A

coffin

222
Q

a galvanized finish is applied to

  • steel burial vaults for protection
  • concrete burial vaults for protection
  • fiberglass burial vaults for protection
  • plastic burial vaults for protection
A

steel burial vaults for protection

223
Q

an example of a transfer container is

  • concrete box
  • wood box
  • sectional box
  • an air tray
A

an air tray

224
Q

a component part of the casket hardware is the

  • ogee
  • header
  • cap
  • corner
A

corner

225
Q

a type of exterior covering used on caskets is

  • kapok
  • moleskin
  • excelsior
  • wood wool
A

moleskin

226
Q

a merchandising method of using three or four caskets to educate the selecting party regarding the elements of casket construction is known as a

  • educational grouping
  • quartile grouping
  • graduated recovery grouping
  • consecutive grouping
A

educational grouping

227
Q

velvet is a type of casket

  • exterior material
  • exterior finish
  • lining material
  • interior finish
A

lining material

228
Q

when taking information about a death over the telephone, the funeral director should

  • whisper
  • speak as loud as possible
  • talk rapidly
  • have crisp and clear diction
A

have crisp and clear diction

229
Q

an underground cemetery of rooms or galleries with recesses for burial purposes defines

  • columbarium
  • crypt
  • mausoleum
  • catacombs
A

catacombs

230
Q

the moving of a dead human body from the place of death to the funeral home or other designated place is known as the

  • transfer of remains
  • after service call
  • second call
  • initial removal
A

transfer of remains

231
Q

the lining attached to the undersurface of the foot panel of the casket is known as the

  • extendover
  • apron
  • body lining
  • cove
A

apron

232
Q

when a person dies at home without medical attention an official inquiry will be made by the

  • police
  • lawyer of the deceased
  • county clerk
  • coroner
A

coroner

233
Q

which of the following is not a hardwood used in casket construction

  • redwood
  • birch
  • cherry
  • coroner
A

redwood

234
Q

a casket designed to display the deceased from head to foot is a

  • perfection full couch casket
  • perfection half couch casket
  • regular couch casket
  • hinge panel casket
A

perfection full couch casket

235
Q

who leads the processional and recessional of a non-liturgical protestant funeral service?

  • clergyman
  • crucifer
  • funeral director
  • cantor
A

clergyman

236
Q

the open area before the altar in the orthodox church is the

  • solea
  • iconostasis
  • icon
  • communion rail
A

solea

237
Q

all honorably discharged veterans are entitled to

  • flag
  • burial at arlington national cemetery
  • the basic burial benefit
  • a plot interment allowance
A

a flag

238
Q

which of the following has no time limit for filing the apporiate veteran’s administration application for benefits?

  • marker
  • basic burial benefit
  • plot interment allowance
  • flag
A

marker

239
Q

eligibility for the social security lump-sum death benefit is measured by

  • how many quarters of coverage the deceased had accumulated
  • the age of the deceased
  • how many days the deceased had worked
  • the income of the deceased over the last year prior to death
A

how many quarters of coverage the deceased had accumulated

240
Q

which of the following could be a part of a roman catholic funearl rite

  • sacred heart
  • menorah
  • trisagion
  • bag of earth
A

sacred heart

241
Q

a sale of merchandise in one of the four pricing categories based on the median as the low unit of the third quartile is a

  • quartile sale
  • median sale
  • formula sale
  • mean sale
A

quartile sale

242
Q

which of the following weights are commonly used in the construction of copper caskets?

  1. 16 oz
  2. 18 oz
  3. 32 oz
  4. 48 oz
  • 1 and 2
  • 1 and 4
  • 2 and 3
  • 3 and 4
A

3 and 4 (32 ounce and 48 ounce)

243
Q

College Mortuary grossed $200,000 from the sale of adult formula services for the preceding year. $40,000 was spent for wholesale casket cost, and total overhead amounted to, $130,000. $30,000 resulted in net profit. College Mortuary conducted 200 services the preceding year. What would the selling price be for a casket which cost $195 wholesale? Use the unit price method based on the three factors: 1. whoelsale casket cost, 2. average overhead per adult formula service, 3. 100% markup on wholesale casket cost. Choose one of the following answers:

  • $390
  • $650
  • $800
  • $1040
A

$1040

244
Q

College Mortuary grossed $200,000 from the sale of adult formula services for the preceding year. $40,000 was spent for wholesale casket cost, and total overhead amounted to, $130,000. $30,000 resulted in net profit. College Mortuary conducted 200 services the preceding year. what would the selling price be of a casket which cost $205 whoelsale? Use the unit method based on a fixed multiple. The fixed multiple should be based on a ratio of casket cost (yearly) jto yearly gross income. Choose one of the following answers.

  • $410
  • $800
  • $1,000
  • $1,025
A

$1,000

245
Q

College mortuary grossed $100,000 from the sale of adult formula services. $65,000 went to total overhead, $20,000 was for wholesale casket cost, and $15,000 was net income. The funeral home conducted 100 adult formula services for the previous year. Figure the selling price of a casket which costs $210 whoelsale. Use the Bi-unit method of pricing based on the three factors: 1. average overhead per adult formula service 2. 100 percent parkup on wholesale casket cost 3. whole casket cost. Choose one of the following answers:

  • service fee-$650, casket cost $420
  • service fee $420 casket cost $650
  • service fee $500 casket cost $210
  • service fee $600, casket cost $400
A

service fee $650, casket cost $420

246
Q

College mortuary grossed $100,000 from the sale of adult formula services. $65,000 went to total overhead, $20,000 was for wholesale casket cost, and $15,000 was net income. The funeral home conducted 100 adult formula services for the previous year. figure the selling price of a casket which costs $200 wholesale. Use the Bi-unit method of pricing based on a fixed multiple. The fixed multiple is based on a ratio of yearly casket cost to the difference between yearly gross income, and yearly overhead. Choose one of the following:

  • service fee $650, casket cost $500
  • service fee $500, casket cost $650
  • service fee $500, casket cost $500
  • none of these
A

none of these

Mors 200 Arts Final (123 decks)

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