Management midterm REVIEWER part3

Question 1

outlined the importance of management as a science and called for the development of
management principles.

Answer 1

Henry Towne

Question 2

Defined the hierarchy on the chain of authority from top to
bottom.

Answer 2

Scalar Chain.

Question 3

characterized by the manager making decisions that takes into account
the input of subordinates

Answer 3

Democratic Style -

Question 4

Management is impersonal, rational where defined authority, responsibility, formal
recordkeeping, and separation of management and ownership are the elements.

Answer 4

bureaucratic organization/management.

Question 5

identified the conditions that would promote an
individual’s best work and in finding ways to influence workers to act in accord with
management interests.

Answer 5

Behavioral Viewpoints.

Question 6

Is characterized by the manager allowing subordinates to make most decisions.

Answer 6

Free-rein Style

Question 7

A horizontal division of management which is based on expertise and specialization.

Answer 7

Functional Management

Question 8

which focuses on designing and implementing computed based information system for use by management.

Answer 8

Management Information System(Third)

Question 9

______ focused on group dynamics in her works and writings. Her ideas on power sharing, conflict
resolution, and the integration of organizational systems were far in advance for their time.

Answer 9

Mary Follett

Question 10

This focuses on the use of mathematics, statistics,

Answer 10

QUANTITATIVE MANAGEMENT THEORY

Question 11

The general principles of management developed by Fayol are: 14 Principles

Answer 11

Division of Work
Authority
discipline
Unity of command
Unity of Direction
Subordination of Individual Interest to general interest
Renumeration
Centralization
Scalar Chain
Order
Equity
Stability of personnel tenure
initiative
esprit de corps

Question 12

Optimum use of the capabilities or personnel.

Answer 12

Centralization.

Question 13

predicted the specialization of mental work and suggested profit sharing.

Answer 13

Charles Babbage

Question 14

• Ability to solve long term problems and view the total organization as an inter-active system. Management ultimately spends much of their time communicating with others, making decisions and solving problems

Answer 14

Conceptual Skills

Question 15

Functional Management
Line Managers
General Managers

Answer 15

FUNCTIONAL AND GENERAL MANAGERS

Question 16

INTERPERSONAL ROLES:

Answer 16

Figurehead
Leader
liaison

Question 17

developed subfield called bureaucratic organization/management. Management is impersonal, rational where defined authority, responsibility, formal recordkeeping, and separation of management and ownership are the elements.

Answer 17

Max Weber

Question 18

emphasized a rational, scientific approach to the study of management and sought to make organizations as efficient operating
machines.

Answer 18

Classical Perspective Theory.

Question 19

DECISIONAL ROLES:

Answer 19

Spokesperson
entrepreneur
Disturbance Handler
Resource Allocator
Negotiator

Question 20

Includes theories of early behaviourists; Hawthorne studies; and human relations movement.

Answer 20

BEHAVIORAL VIEWPOINTS:

Question 21

Ability to work effectively, lead and assure harmonious interpersonal relations. These skills include the ability to motivate and influence others to achieve organizational objectives.

Answer 21

Human Relations Skills

Question 22

He identified the conditions that would promote an individual’s best work and in finding ways to influence workers to act in accord with management interests.

Answer 22

Hugo Munsterberg

Question 23

Systems theory
Contingency theory

Answer 23

CONTEMPORARY THEORIES:

Question 24

A management perspective that emerged during the 19th and 20th centuries that emphasized a rational, scientific approach to the study of management and sought to make organizations as efficient operating machines

Answer 24

CLASSICAL PERSPECTIVE THEORY.

Question 25

SEVERAL ELEMENTS INFLUENCING ORGANIZATION:

Answer 25

Societal Forces Political Forces Economic Forces

Question 26

a viewpoint that argues in a condition that managerial action depends on the particular parameter of the situation.

Answer 26

Contingency theory

Question 27

Autocratic Style Democratic Style Free-rein Style

Answer 27

MANAGEMENT STYLES

Question 28

PRECLASSICAL CONTRIBUTORS THEORY

Answer 28

Robert Owen, Charles Babbage, and Henry Towne

Question 29

Aspects of culture that guide and influence relationship among people. The values, needs, and standards or norms of behavior.

Answer 29

Societal Forces

Question 30

He influenced how managers think about and deal with employees. He maintained that managers who expect the worst from their employees respond in ways that reinforce these assumptions. But managers who assume the best about their employees and give them wide latitude to perform are generally rewarded with committed and satisfied workers

Answer 30

Douglas MacGregor

Question 31

INFORMATIONAL ROLES

Answer 31

Monitor Disseminator

Question 32

usually Oversee collective operations that include several functional managers. These generalists are plant managers, also top management group.

Answer 32

General Managers

Question 33

The influence of political and legal institutions on people and organizations. These include the government, property rights, contracts, definition of justice.

Answer 33

Political Forces

Question 34

advocated concern for the working and living conditions of workers.

Answer 34

Robert Owen

Question 35

Ability to use tools, apply specialized knowledge, and manage process and techniques.

Answer 35

Technical Skills

Question 36

_________ develop time-and-motion study for efficiency and human aspect of work. According to them, administrative principles are subfields of classical management which must be focused on the total organization rather than the individual worker.

Answer 36

Fran and Lilian Gilbreth,

Question 37

Work Specialization can result in efficiency.

Answer 37

Division of Work.

Question 38

He developed the subfield of classical theory which is scientific management, where he suggested that decisions based on ‘rules of thumb’ be replaced with precise procedures developed after careful study of individual situations.

Answer 38

Frederick Taylor

Question 39

characterized by the manager making all decisions and issuing orders for he completion of work without the input of subordinates.

Answer 39

Autocratic Style

Question 40

which primarily responsible for managing the production and delivery of an organization’s products and services.

Answer 40

Operations Management(Second)

Question 41

______ are subfields of classical management which must be focused on the total organization rather than the individual worker.

Answer 41

administrative principles

Question 42

These are factors which affect the availability, production and distribution of a society’s resources among competing users. Resources may be human or material, fabricated or natural, physical or conceptual.

Answer 42

Economic Forces

Question 43

using sophisticated mathematical models for decision effectiveness.

Answer 43

Management Science(First)

Question 44

which primarily responsible for managing the production and delivery of an organization’s products and services.

Answer 44

Operations Management

Question 45

Concerned with primary organizational activities such as marketing and production.

Answer 45

Line Managers

Question 46

an approach which perceives organization as a system with set of interrelated parts, consisting of inputs, transformation processes, output and feedback.

Answer 46

Systems theory