GR 2 MANAGEMENT

Question 1

the process of grouping together of men and establishing relationships among them, defining the authority and responsibility of personnel by using the company’s other basic resources to attain predetermined goals and objectives.

Answer 1

Organizing

Question 2

According to Edgar Schein, a prominent organizational psychologist, all organizations share four characteristics

Answer 2

-Coordination of Efforts
-Common goal or purpose
-Division of Labor
-Hierarchy of authority

Question 3

Mintzberg identifies four decisional roles that reflect managers’ choice-making responsibilities:

Answer 3

Entrepreneur
Disturbance handler
Resource allocator
Negotiator

Question 4

The activities of real managers

Answer 4

COMMUNICATING
NETWORKING
TRADITIONAL MANAGEMENT
HUMAN RESOURCE MANAGEMENT

Question 5

Management hierarchy

Answer 5

TOP MANAGEMENT
MIDDLE MANAGEMENT
SUPERVISORY MANAGEMENT

Question 6

Provides advice or recommendations to management.

Answer 6

Advising

Question 7

an approach to departmentalization based on grouping people according to their skills, and expertise, giving the authority within their areas of expertise.

Answer 7

Functional organization

Question 8

Make decisions and see to it that they are carried out.

Answer 8

Decision Making

Question 9

Enables communication, integration of various departments and activities that are interrelated.

Answer 9

Coordinating

Question 10

improved by obtaining the right resources, organizing management and employees to work together toward organizational objectives, and efficiency is improved by using the most productive combinations of material and human resources. Effectiveness is doing the right things, whereas efficiency implies doing things right.

Answer 10

Management effectiveness

Question 11

• Some managers do not start their own firms, but for complex organization, they act as ____________ by discovering new ways to use resources and technology.

Answer 11

Entreprenuer

Question 12

• Managers are for resolving problems, which is their most stressful and challenging role.

Answer 12

Disturbance handler

Question 13

• This requires careful proportioning of scarce
 resources such as time, money, material or manpower to accomplish all that is expected

Answer 13

Resource allocator

Question 14

• Negotiating extends to internal and external
 managerial activities such as negotiating materials or supplies prices and terms, wages and conditions of employment, sales and union contracts.

Answer 14

Negotiator

Question 15

Most companies appoint one person as the CEO. ____________ also includes a few highly selected executive who share the huge work load of the CEO, the corporate treasurer, the chief financial officer (CFO), and few other specialists

Answer 15

Top management.

Question 16

This has wide variety of positions in many strata like plant managers, accounting managers, public relations officers, department heads, or regional sales managers.

Answer 16

Middle management.

Question 17

They are called ‘first-line managers’ . They are the operational, non-management personnel.

Answer 17

Supervisory management.

Question 18

A horizontal division of management which is based on expertise and specialization. For example, accountants may be grouped in a single department and given broad-based authority for account but severely restricted from involvement in production or sales.

Answer 18

Functional Management

Question 19

Functional and general managers

Answer 19

Functional Management
Line Managers
General Managers
Conceptual Skills
Human Relations Skills
Technical Skills

Question 20

concerned with primary organizational activities such as marketing and production. Departments are in-turn defined according to functional line duties such as production control, receiving, sales, shipping and customer service.

Answer 20

Line Managers

Question 21

usually oversee collective operations that include several functional managers. These generalists are plant managers, also top management group.

Answer 21

General Managers

Question 22

Ability to solve long-term problems and view the total organization as an inter-active system. Management ultimately spends much of their time communicating with others, making decisions and solving problems.

Answer 22

Conceptual Skills

Question 23

Ability to work effectively, lead and assure harmonious interpersonal relations. These skills include the ability to motivate and influence others to achieve organizational objectives.

Answer 23

Human Relations Skills

Question 24

Ability to use tools, apply specialized knowledge, and manage processes and techniques.

Answer 24

Technical Skills

Question 25

characterized by manager making all decisions and issuing orders for the completion of work without the input of subordinate.

Answer 25

Autocratic Style

Question 26

characterized by the manager making decisions that takes into account the input of subordinates.

Answer 26

Democratic style

Question 27

characterized by the manager allowing subordinates to make most decisions. Managers serve as advisers.

Answer 27

Free-rein Style

Question 28

the formal pattern of interactions and coordination designed by management to link the tasks of individuals and groups in achieving organizational goals. They are typically created by management for specific purpose.

Answer 28

Organizational structure

Question 29

Types of organization structures

Answer 29

LINE ORGANIZATION LINE AND STAFF ORGANIZATION- FUNCTIONAL ORGANIZATION COMMITTEE

Question 30

It is the simpliest form of structure and refers to a direct straight line responsibly and control from the top management to the middle management and to lower management.

Answer 30

LINE ORGANIZATION

Question 31

This utilizes the assistance of experts or specialist.

Answer 31

LINE AND STAFF ORGANIZATION-

Question 32

Common organizational form used in situations where group participants and decision are required.

Answer 32

COMMITTEE-

Question 33

important to the organizing function for two major reasons: task activities need to be grouped in reasonably logical ways; and the way the jobs are configured, or designed, has the important influence on employee motivation to perform well.

Answer 33

Job design

Question 34

is the process of designing jobs so that job holders have only a small number of narrow activities to perform.

Answer 34

JOB SIMPLIFICATION

Question 35

- Is the practice of shifting workers through a set of jobs in a planned sequence. It has the advantage of cross-training workers, so that there is a maximum flexibility in job assignments.

Answer 35

JOB ROTATION

Question 36

- Is the allocation of a wider variety of similar tasks to a job in order to make it more challenging. It is the process of upgrading the job task mix in order to increase significantly the potential for growth, achievement, responsibility and recognition.

Answer 36

JOB ENLARGEMENT

Question 37

is the planned division of work into individual tasks that can be repeated efficiently.

Answer 37

Specialization

Question 38

is the process of making work uniform through repeated use of similar methods, machines and materials to achieve similar and predictable results over time.

Answer 38

Standardization

Question 39

is the result of dividing complicated tasks into simpler jobs or operations, reducing the scope of tasks,

Answer 39

Horizontal job specialization

Question 40

results from delegating responsibilities for tasks and decisions to subordinates

Answer 40

vertical job specialization

Question 41

the number of persons who report to a supervisor. It has two important implications

Answer 41

Span of Control

Question 42

. the effective number of subordinates that report to a superior in a given work environment, as discussed in the previous topics.

Answer 42

Span of control

Question 43

A _________ is a vertical line of authority between successively higher levels of management, unbroken and direct, linking each stratum in the hierarchy of management

Answer 43

chain of command

Question 44

begins with the preplanned patters of authority and influence- the planned 'authority' of superior over subordinates.

Answer 44

Formal organizations

Question 45

are concerned with the employees sense of belonging to an organization or with their alienation from the purposes of that organization.

Answer 45

Informal organizations

Question 46

Is a group of individuals which has emerged out of personal and group needs of the members. It is an interpersonal kind of relationship in the organization. Such relationships develop camaraderie, friendship, unity and cooperation among members.

Answer 46

Informal organizations

Question 47

the horizontal grouping of work activities based on expertise, products, markets, customers, or projects to enhance planning, leading and controlling.

Answer 47

Departmentalization

Question 48

An approach to departmentalization based on grouping people according to an organization's products or services, with functional activities relocated under product or service divisions called product organization.

Answer 48

Product Organization

Question 49

simplest type of organization. Authority is direct and general, no advisory activities attached. This is common among small firms.

Answer 49

LinE Organization

Question 50

An approach to departmentalization based on well-defined customer groups whereby people and activities are focused on unique needs of clientele

Answer 50

Customer Organization

Question 51

provide for advisory staff positioning. It brings expert knowledge to support management, because it is based on planned specialization

Answer 51

line And staff organization

Question 52

type of structure in which positions are grouped according to their main specialized areas.

Answer 52

functional organization

Question 53

This involves the partial distribution of authority to subordinates for making decisions or performing tasks

Answer 53

delegation

Question 54

Minimum authority is delegated, where subordinates act as advisers. They influence decisions, but do not participate in decision making.

Answer 54

Personal Assistance

Question 55

Subordinates are involved in decisions where their expertise is needed, but they do not actually participate in making major decisions.

Answer 55

Participative assistance

Question 56

This is the line separating advising from 'decision-making. Committees are used and superiors consider recommendations from subordinates.

Answer 56

Joint Decision Making

Question 57

Greater delegation occurs, formal positions are created either in staff of line management, Subordinates have appropriate authority for making decisions without the direct participation of superiors.

Answer 57

Subordinate Decision Making

Question 58

Authority is generally transferred to subordinates. Periodic reporting procedures are means to informing results to superiors.

Answer 58

Autonomy Decision Making

Question 59

Formalized organization, particularly in the public sector, are labeled _________. a form of organization in which activities are rationally defined, division of work is unambiguous, and managerial authority is explicitly vested in individuals according to skills and responsibilities prescribed by the organizations.

Question 60

Bureaucracy has two specific attributes:

Answer 60

chain of command and span of control

Question 61

Types of Formal Organization

Answer 61

Line Organization line And staff organization functional organization