GR 3 MANAGEMENT

Question 1

advancement in position with higher pay and responsibility.

Answer 1

Promotion

Question 2

a movement to a lower status position. In some cases, the employee is given an impressive side, but with responsibility

Answer 2

Demotion

Question 3

a movement to a different job with similar pay and responsibility.

Answer 3

Transfer

Question 4

the process of encouraging, inducing, or influencing applicants to apply for a certain vacant position

Answer 4

Recruitment

Question 5

a pooling of job candidates to match the human resource plan of the organization Job candidates are recruited through newspapers, employment agencies, colleges, and internal sources. -

Answer 5

Recruitment

Question 6

lists the duties of a job, its working conditions and the tools, techniques, skills, equipment used to perform the work.

Answer 6

Job description-

Question 7

lists the skills, abilities and other credentials needed to do a job. The personal, academic and professional requirements for effective performance of the job.

Answer 7

Job specification

Question 8

. This can be resignation which is voluntary separation, or termination which is involuntary separation. Retirement is also a form of voluntary separation

Answer 8

Separation

Question 9

Is a process of recruiting, selecting, and training of men. It means putting the right men on the right jobs

Answer 9

Staffing

Question 10

steps in staffing process

Answer 10

HUMAN RESOURCE PLANNING
RECRUITMENT
SELECTION
OREINTATION
TRAINING AND DEVELOPMENT
PREFORMANCE APPRAISAL
TRANSFER, PROMOTION AND DEMOTION
SEPARATION

Question 11

This consists of forecasting future needs for employees in different jobs, forecasting the availability of such employees, and then taking steps to match supply and demand.

Answer 11

Human Resource Planning

Question 12

This is a systematized procedure for collecting and recording information about job

Answer 12

Job Analysis

Question 13

lists the duties of a job, its working conditions and the tools, techniques, skills, equipment used to perform the work

Answer 13

Job description

Question 14

lists the skills, abilities and other credentials needed to do a job. The personal, academic and professional requirements for effective performance of the job.

Answer 14

job specification

Question 15

can be utilized, through the policy of promotion from within which can help build morale and keep high- quality employees from leaving the firm.

Answer 15

internal recruitment

Question 16

is the process of finding potential outside candidates and encouraging them to apply for and or be willing to accept organizational jobs that are open.

Answer 16

External recruitment

Question 17

focuses on attracting, developing, and retaining an effective workforce by aligning organizational goals with employee needs.

Answer 17

HUMAN RESOURCE MANAGEMENT

Question 18

Much of the secret of conducting an effective interview is in the preparation.

Answer 18

BEFORE THE INTERVIEW

Question 19

Carefully prepared questions will help maintain control of the dialogue during the interview.

Answer 19

DURING THE INTERVIEW

Question 20

Write a short report right after the interview, scoring the candidate on the characteristics required for functioning effectively in the job. Note summaries of responses, document ratings, so that you will have good data to help you with your selection decision.

Answer 20

AFTER THE INTERVIEW

Question 21

Common devices for assessing applicant qualifications are application form, interview, paper-and-pencil test, assessment centers and training. Companies combine these devices, and consider the extent to which each device produces a valid prediction of employee job performance.

Answer 21

Selection Devices

Question 22

is a device used for collecting information about an applicant’s education, previous job experience, and other background characteristics.

Answer 22

Application form

Question 23

A _______ designed to measure a particular attitude such as intelligence or aptitude is the paper-and-pencil test or written examination.

Answer 23

written test

Question 24

is one technique where the applicant plays the role of a manager who must decide how to respond to the memoranda in his ‘in-basket’ within a two-hour period.

Answer 24

Basket simulation

Question 25

is a Job applicants are evaluated. The best ones are chosen through analyses of heir qualifications by interviews, test reference checks, and physical examination is the process of getting the most qualified applicant from among different job seekers.

Answer 25

Selection

Question 26

STEPS IN SELECTION PROCESS

Answer 26

1. Reception of Applicants 2. Preliminary Interview 3. Application Form 4. Employment Test

Question 27

The chosen applicants are subjected to the socialization process. They are introduces to their superiors and officemates. They are briefed on their job description and on the polices of the organization.

Answer 27

Orientation

Question 28

represent a planned effort by an organization to facilitate employees' learning of job-related behavior

Answer 28

Training and development

Question 29

usually refers to teaching lower-level or technical employees how to do their present jobs

Answer 29

training

Question 30

the process of observing and evaluating an employee's performance, recording the assessment, and providing feedback to the employee. Skillful managers give feedback and recognition concerning the acceptable elements of the employee's performance.

Answer 30

Performance Appraisal

Question 31

The manager or supervisor monitors the activities of his subordinates on a day-to-day basis. The manager tells his subordinates if the work has been done well or poorly in a friendly and informal manner. Such on- the spot performance appraisal leads to desirable performance.

Answer 31

Informal Performance Appraisal.

Question 32

. It is a structure and systematic process of rating performance of subordinates which is conducted semi-annually or annually.

Answer 32

Formal Performance Appraisal

Question 33

types of training

Answer 33

On-the-Job Training. Vestibule Training Apprenticeship Training Classroom Training Programming Instruction Management Development Program

Question 34

Procedure and equipment similar to those used in the actual job are set up in a special working area

Answer 34

vestibule Training

Question 35

Normally given by a senior employee or supervisor. The trainee is show how o perform the job and allowed to do it under the trainer's supervision

Answer 35

1. On-the-Job Training.

Question 36

. It is frequently used to train personnel in skilled trades

Answer 36

Apprenticeship Training.

Question 37

Conducted off the job and a probably the most familiar method of training.

Answer 37

Classroom Training.

Question 38

Requires the trainee to read materials on a particular subject and then to answer questions about the subject. The materials programmed instruction is presented either in text form or on computer video

Answer 38

Programming Instruction.

Question 39

It is systematic process of training and growth by which individuals gain and apply knowledge, skills, insights and attitudes to manage work organizations effectively.

Answer 39

Management Development Program.

Question 40

types of performance appraisal

Answer 40

Informal Performance Appraisal. Formal Performance Appraisal