m3ch8 Flashcards
What is a vision?
a long-term goal that describes what an organization wants to become
What is a strategic plan?
outlines an organization’s long-term goals and the actions necessary to achieve those goals
What are the 4 truths about culture change?
leaders are the architects, changing culture starts w one of 3 levels, consider the current change and how much it aligns w the org, use a structured approach
What is organizational socialization?
process where you gain knowledge, skills, etc to assume a work role
What is the three-phase model of organizational socialization?
anticipatory, encounter, and change and acquisition
What is phase 1: anticipatory socialization?
occurs before an individual actually joins an
organization
What is phase 2: encounter phase?
employees come to learn what the
organization is really like
What is phase 3: change and acquisition phase?
employees master important tasks to adjust to group
What is serial vs disjunctive socialization tactic?
serial: learns from a role model
disjunctive: learns without one
What is investiture vs divestiture socialization tactic?
investiture: affirmations of newcomers
divesture: denial and losing ones sense of self
What is the ASA model?
attraction: values match org
selection: says values match org
attrition: enters org
When does ASA model hold?
strong culture, strong cultural tie to org, when those who don’t agree with the org leave
How to change cultures?
change external image, change selection process, find people who don’t fit the culture
What is mentoring?
forming and maintaining intensive relationships
What are the 4 phases of mentoring?
Initiation: 6-12mo
cultivation: 2-5 y
separation: detach
redefinition: mentor interacts w peers
