m2 ch5 Flashcards
define motivation
the psychological processes that underlie the direction, intensity, and persistence of behavior or thought
what are the 3 components of motivation?
direction, intensity, persistence
what is extrinsic motivation?
results from the potential or actual receipt of external rewards such as recognition, money, or a promotion
what is intrinsic motivation?
occurs when an individual is inspired by the positive internal feelings that are generated by doing well
what are the content theories of motivation?
identifying internal factors such as needs and satisfaction that energize employee motivation
what are the process theories of motivation?
explain the process by which internal factors and situational factors influence employee motivation
what are 4 examples of content theories of motivation?
Maslow’s needs hierarchy, Herzberg’s two-factor theory, Theor X and Theory Y, and equity theory
what are 2 examples of process theories of motivation?
expectancy theory, goal setting
What is McGregor Theory X and Y?
X: pessimistic view of employees, Y: modern and positive view of employee
What is Maslow’s Hierarchy of needs?
motivation is a function of 5 basic needs organized in an arranged hierarchy. once a need is satisfied, the next higher need is activated.
Know the 5 basic needs
physiological, safety, love, esteem, self-actualization
Does the order matter for Maslow’s Hierarchy of needs?
physiological, safety, love, esteem, self-actualization
What is Mclelland’s Acquired Needs Theory?
3 needs, achievement, affiliation, and power are the key drivers of employee behavior, PEOPLE VARY IN THE EXTENT TO WHICH THEY NEED THESE NEEDS
What is the need for achievement and what type of situations do they do best in?
the desire to excel, overcome obstacles, solve problems, and rival and surpass others.
What is the need for affiliation and what type of situations do they do best in?
the desire to maintain social relationships, to be liked, and to join groups