m2 ch6 Flashcards
What is organizational justice?
the extent to which people perceive that they are treated fairly at work based on 3 different components
What is distributive, procedural, and interactional justice?
perceived fairness of reward distribution, process and procedures, and quality of treatment
What is expectancy theory?
people are motivated to behave in ways that produce desired combinations of expected outcomes, predicts the level of effort
What is the involvement of employee voice in justice perceptions?
having a voice in the decision making process
What is expectancy, valence, and instrumentality?
E: effort will be followed by certain level of performance
V: positive or negative reward
I: relationships between performance and outcomes
What is goal setting?
specific and difficult lead to higher performance
What is top-down versus bottom-up job design?
management designs jobs, or employees or work teams design job
What are the four motivational mechanisms that fuel goal setting?
direct attentiton and effort, regulte effort, increase eprsistence, foster development
What is a SMART goal?
specific, measurable, attainable, relevant, time-bound
What conditions are needed for goal setting to work?
ability and resources, and commitment
What is job rotation?
putting more variety into a worker’s job by combining
specialized tasks of comparable difficulty
What is job enlargement?
putting more variety into a job by adding more tasks w the same amount of difficulty
What is job enrichment?
Modifying a job to give employees an opportunity to
experience achievement, recognition, stimulating work,
responsibility, and advancement
What is the Job Characteristics model?
promotes high
intrinsic motivation by
designing jobs that
possess the five core
job characteristics.
What are the 5 components of the Job Characteristics model?
skill variety, task identity, task significance, autonomy, feedback
