m3ch7 Flashcards
What is organizational culture?
shared, taken-for-granted implicit assumptions, perceives and reacts to various environments
What are the 4 characteristics of organizational culture?
shared concept, learned over time, influences work behavior, and impacts outcomes at multiple levles
What is a weak v strong culture?
weak has lots of variance in mentality, and strong has little variance
What are the drivers of culture?
founders values, industry and business environment, national culture, vision and strategies, and behavior of leaders
What is level 1: observable artifacts?
physical manifestations, corporate logo, organization slang
What is level 2: espoused values and enacted values?
espoused as explicitly stated and enacted are norms
What is level 3: basic underlying assumptions?
taken for granted values
Which is the hardest to change?
basic underlying assumptions
What is the social system stability of organizational culture?
work environment is positive and reinforcing
What is the acts as sense-making device of organizational culture?
making sense of their surroundings
What is the 2 dimensions of competing values framework?
attention and efforts of internal dynamics and flexibility and discretion or control and stability
What is the Clan org culture?
internal and flexible (family run)
What is the Adhocracy org culture?
external and flexible (advertising agency)
What is the hierarchy org culture?
stability and internal (process-driven corporations)
What is the market org culture?
stability and external (competitive and concerned for brand image)
