BUS P3 MUSIC (managing resources at live music events) Flashcards
What do most businesses supporting live music events need?
Most businesses supporting live music events need signifiant financial resources to operate.
Hosting a live music events is expensive
What are the different physical resources needed for a live music event?
Different physical resources will be needed according to the nature of the live event.
Land is especially important for organisers.
Tents and toilets are also very important
Stage, lighting, sound equipment is needed.
Some events need to think about parking for fans
Why do businesses within the live music event industry rely on technological resources?
All busineses within the live music event industry rely on technological resources.
Technological resources are very experience, require regular maintenance and updating, and can quickly become obsolete.
Technology allows an event to increase audience satisfaction and experience
What is an example of a concert using technolgoical development?
The use of virtual avatars is a technological development at live music events.
ABBA voyage concerts feature virtual avatars
How has technology impacted the promotion of music events?
Technology has also affected the promotion of live music events.
Most events are promoted online through dedicated event websites, social media, and third party promoters
How does technology help with tickets at events?
Tickets are increasingly sold online, ensuring the security of these tickets, ease of purchasing.
Tickets are often scanned upon entry ensuring the tickets are valid
What is an important resource for businesses involved with live music events?
An important resource for businesses involved with live music events is the employees.
What are some of the roles of employees in the live music events industry?
- Administration: marketing, supporting operations etc
- Box office staff
- cleaning
- hospitality
- security
- stewards
- event management
- tech support
What type of contract do employees of live music events tend to have?
Many employees are on zero-hours contracts, since many events are annual or one off events.
Why has there been speculation and debate about the future of zero hours contracts?
There has been much speculation and debate about the future of zero-hours contracts and whether they should be banned.
They are commonly used throughout the UK where it is agreed that there is no guarantee of any hours per week, such as with live events.
How are employment agencies used to help recruit for events?
Employment agencies are often used to help rescruit people to work at the event.
Trained recruitment consultants within the agency will match the skills/experience of potential staff against the requirements of the jobs.
This removes a lot of the administration from the event organiser.
How is the recruitment of jobs adveritsed?
Many jobs are advertised online, on social media, in local newspapers, or through advertising in specialist industry journals/magazines.
Lower level jobs tend to be advertised using low-cost mediums, whereas higher cost mediums are reserved for seniour roles such as managers.
What is the selection process like for lower level jobs?
Interviews for lower level jobs tend to be traditional interviews with a manager.
Sometimes an exercise is included to assess the applicants skills, such as a role play to demonstrate interactions with a customer
What is the selection process like for senior roles?
The selection process for senior roles tends to be more complex.
e.g. an assessment centre may be set up for a managerial role.
Shortlisted candidates may undergo a day of interviews with different managers/directors plus exercises such as a team activity, or a skills test
What are the costs like for employing people for live music events?
Some employees who work at live music events, such as cleaners and some administrative staff, are low paid, with many recieving the minimum wage
What impact does the increase in national minimum wage have on live music events?
The increases in national minimum wage is positive for employees but negative for consumers.
Business’s will have increased costs as a result, meaning the tickets may be more expensive for consumers.
Why is it important for event organisers to motivate their workforce?
It is important for event organisers to motivate their workforce.
In the short run a lack of motivation may lead to reduced effort and lack of committment.
In the long term it could lead to high levels of absenteeism.
All these issues could lead to a fall in productivity and profit.
What are the theories of motivation?
- Taylors scientific management
- Mayos Human relations
- Maslows hierarchy of needs
- Herzbergs two factor theory
- McGregors theory x and theory Y
What is McGregors theory x and theory y?
McGregot gave different reasons why people work
Theory X:
- Workers are motivated by money
- Workers are lazy and dislike work
- Workers are selfish and ignore the needs of businesses
- Workers need to be controlled
Theory Y:
- Workers have many different needs which motivate them
- Workers can enjoy work
- If motivated, workers can organise themselves
- Managers should create a situation where workers can show creativity and apply their job knowledge
Why is teamwork important to live music events?
To support the planning, operations and clearing away of live music events, it is important that everyone involved works as a team.
This can be challenging due to the temporary nature of many events.
The team is formed, will perform, and depart within hours/days in many cases.
