2.4 - resource management Flashcards

1
Q

What are the four methods of production?

A
  • job production
  • Flow production
  • Batch production
  • Cell production
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2
Q

What is job production?

A

Job production is used for one off items produced by skilled workers.

Each product can take a long time to make, so fewer products are made in a given time period compared to other production methods, meaning productivity is lower.

Skilled workers will need to be paid higher wages than unskilled workers, which increases costs.

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3
Q

What is flow production?

A

Flow production uses an assembly line to produce lots of identical products.

Each worker within the flow completes a task before the product is passed on to the next worker, who completes a different task.

Flow production allows a firm to benefit from economies of scale as they can buy raw materials in bulk.

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4
Q

What is batch production?

A

Batch production is when much of the same equipment is used to make small batches of different products.

The products made in each batch are identical to each other.

The productivity of a business using batch production is higher than one using job production since each product in a batch identical.

There may be a higher cost and inconvenience of having to store lots of raw materials.

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5
Q

What is cell production?

A

Cell production is when a flow is divided into sets of tasks, with each set of tasks being completed by a work group.

This means that individual workers are not carrying out repetitive tasks on their own within a flow, which can increase a workers productivity as they feel happier.

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6
Q

What is productivity?

A

Productigvity is the rate of production from each input (human worker or automated machine).

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7
Q

What can businesses do to increase productivity?

A
  • Use machinery - machines can often be used to complete tasks done by a human work force faster and for more hours a day
  • Human work force - training a human workforce so that staff know the best and quickest methods to make a product can improve productivity
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8
Q

What is efficiency?

A

Efficiency is when production happens at an overall minimum average cost.

Beign efficient is eseentially about getting more output from a given amount of inputs and reducing the waste of all the inputs e.g. time and materials.

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9
Q

How can a business increase efficiency?

A
  • Increasing productivity can increase efficiency
  • Cutting the costs involved with production
  • Reconsidering a products design mix so its easier or cheaper to produce
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10
Q

What is a labour-intensive firm?

A

A labour intensive firm uses more workers and less machinery.

In countries where labour is relatively cheap, labour intensive production is common.

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11
Q

What are the advantages of labour intensive production?

A
  • For firms who produce on a small scale it makes more sense to use human workforce than machinery
  • Humans can be retrained if they need to carry out new tasks, machines need to be replaced
  • human workers can solve many more problems that may arise udring production compared to machines
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12
Q

What are the disadvantages of labour intensive production?

A
  • Its harder to manage people than machines
  • people can be unreliable (they can get sick, wont work during holidays)
  • wage increases means that production costs increase over time
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13
Q

What is a capital intensive firm?

A

A capital intensive business uses more machinery and relatively few workers.

Larger firms tend to be more capital intesive than smaller firms.

A rise in the csot of labour can also cause firms to switch to a capital intensive method of production

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14
Q

What are the advantages of capital intesive production?

A
  • In the long terms machines can be cheaper than using lots of manual labour
  • Machinery is often more precise than human workers
  • Quality of products can be higher with machines
  • Machinery is able to work 24/7 and its easier to manage than people
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15
Q

What are the disadvantages of capital intensive production?

A
  • Machinery can be very expensive to buy and maintain
  • Machines are usually only suited for one task making them inflexible
  • If machinery breaks down it can lead to long delays in production
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16
Q

What is capacity?

A

The capacity of an organisation is the maximum output that it cna produce in a given period without buying any more fixed assets.

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17
Q

What are some factors that can affect a businesses capacity?

A
  • The number of employees and how skilled they are
  • The technology and machinery the business has
  • The production process a business uses
  • The amount of investment in the business
18
Q

What is capacity utilisation?

A

Capacity utilisation is how much capacity a business is using.

19
Q

What is the formula for capacity utilisation?

A

Capacity utilisation = current output / maximum output x 100

20
Q

What is over utilisation?

A

100% capacity utilisation has drawbacks and can be known as over utilisation.

21
Q

What are the drawbacks of over utilisation?

A
  • The business may have to turn away potential cusotmers because it cant increase output anymore.
  • Machines are on 24/7 which can increase the chance of them breaking down
  • There is no margin for error
  • Employees and managers can be more stressed
22
Q

How can a business deal with over utilisation?

A
  • Increasing capacity
  • Buying more machines
  • Increasing staff levels
  • Increasing productivity
  • Outsourcing work
23
Q

What is under utilisation?

A

Under utilisation is low capacity utilisation. Its inefficient because it means a business is not getting good use out of machines and facilities that have been paid for

24
Q

How can businesses deal with under utilisation?

A
  • Businesses can increase demand by changing their marketing mix
  • Changing marketing mix may take customers from their competitors
  • Businesses can fill spare capacity by accepting outsourced work
  • Reducing capacity
25
What is stock?
A business's stock includes the raw materials needed for making a product, the materials being used for work in progress, and the store of finished goods that a business holds to supply to customers.
26
What is a stock control diagram?
Stock control diagrams help businesses keep levels of stock just right. A business needs a minimum level of stock so it wont run out of raw materials or finished goods. The buffer stock is stock a business keeps as a minimum. The lead time is the time it takes for goods to arive after ordering from supplier. The re order quantity is the amount the business orders from its supplier.
27
What can poor stock control lead to?
Poor stock control can result in: - Stock in costs - the costs associated with holding too much stock - Stock out costs - the costs associated with running out of stock
28
What is lean production?
Lean production is an efficient form of production that focuses on waste minimisation. Firms using lean production aim to minmise waste whilst maintaining or improving the rate of output and quality of the finished products.
29
What is just in time management?
Just in time (JIT) management is a method of lean production. It aims to reduce waste of materials and products by having as little stock as possible.
30
What are the advantages of JIT?
- Storage costs are reduced and cash flow is improved as money isnt tied up in stock - Theres less waste - The business is more flexible so it can cope with changes in demand
31
What are the disadvatnages of JIT?
- Having very little stock means the firm has to rely on frequent delvieries from suppliers, which can be hard to organise and stressful for staff - If the supplier is unreliable then the firm may run out of stock and have to stop production.
32
What does quality mean?
Quality refers to meeting or exceeding consumer expectations of what a product should do.
33
How can a busienss focused on improving quality reduce its costs and increase revenue?
- Less raw material and less worker and macinery time get used up by mistakes - Less advertising and promotional material is needed to persuade shops to stock high quality goods - There are fewer complaints and refunds so employes can spend their time on better things
34
What are the two types of quality management?
- Quality control - Quality assurance
35
What is quality control?
Quality control means checking goods after you've made them or when they arrive from suppliers to see if anything is wrong with them. It's often done by specially trained quality inspectors.
36
What is quality assurance?
Quality assurnace means introducing measures into the production process to try to ensure things dont go wrong in the first place. It assumes you can prevent errors from being made, rather than eliminating faulty goods once they've been made. It means that a product is tested at each stage of the production process.
37
What is total quality management?
Total quality management means quality is at the centre of everything a business does, its a big part of the businesses culture. The idea is that every employee in every department focuses on quality in order to improve the overall quality of its products.
38
What are the advantages of total quality management?
- As all employees are involved with improving quality, TQM can help them bond as a team - TQM boosts a company's reputation for providing quality services or products - TQM usually leads to fewer faulty products being made so the business creates less waste
39
What are the disadvantages of TQM?
- It can take a long time to introduce TQM. Firms might ot see immediate improvements in quality - TQM can demotivate staff, it can seem like a lot of effot to consider quality in all parts of the firm - TQM is usually expensive to introduce, it often means investing in training for all employees
40
What are quality circles?
Quality circles meet at regular intervals to discuss quality control issues. They use the knowledge of employees from various departments and all levels of the organisation. Quality circles aim to identify and solve specific quality problems that arise.
41
What is the kaizen approach to quality management?
The kaizen approach is a lean production method, employees should be improving their work slightly all the time