Breaking Bad News Flashcards
1
Q
list the 4 important aspects of breaking bad news
A
- What does the patient already know? Gathering information
- Sharing the medical information (test results)
- Providing support for the patient – acknowledge their reactions
- Explaining treatment options and facilitate the process for the patient making an informed choice about the treatment plan
2
Q
what is the SPIKES model?
A
Setting Perception Invitation/indication (warning shot) Knowledge Emotions Strategy and summary