9.4 Physical characteristics Flashcards
What does Cross consider as the “basic” physical chacrteristics affecting meeting design?
Lighting
Noise
Temperateure
Refreshments
What factors are important to the meeting “space”?
Cultural artefacts such as pictures
Choice of office location
Give two examples of board room technology aids.
Board pack software such as Diligent
Meeting platforms such as Microsoft Teams
What are somepotential downsides to technology in the boardroom?
Virtual teams struggle to build trust
Technology such as mobile phones can be distracting
Cross offers 5 methods to ensure virtual meetings are effective. What are 3 of these?
1 Directors meet face to face first to build trust
2 Virtual meetings are an ad-hoc addition, retaining some face to face contact
3 Include socialisation at the start of meetings
4 Ensure video allowed people to be seen as well as heard
5 Agree specific ground rules around virtual meetings
What are proxemecs?
The study of the amount of space people feel is neccesary to leave between themselves and others.
What is the empty chair technique and how can it be used by boards?
The concept of leaving a particular chair empty to represent a key stakeholder, for example a customer in the boardroom.
What is the significance of the shape of the table in the boardroom?
A long, rectangular table can promote status differentials and creates adversity. A circular table will avoid this and promote equal eye contact.
Table design nearly destabilised which important political discussion in 2007?
Northern Ireland peace talks (Sinn Fein vs Democratic Unionist Party)
