1.10 The evolving role of the company secretary Flashcards
Define culture.
A pattern of shared basic assumptions learned by a group as it solves problems of external adaptation and internal integration, and taught to new members as the correct way to percieve, think and feel.
Deifine board culture.
The repeating patterns of the board dynamic.
What is cultural intelligence?
An outsider’s semmingly natural ability to interpret someone’s unfamiliar and ambigious gestyres the way that person’s compatriots would.
What is coaching?
Unloacking a person’s potential to maximise their own performance. Helping them to learn rather than teaching them.
What is systemic team coaching?
A process of coaching the whole team both together and apart, over a designated period of time to enable it to align on common purpose, collaborate and learn across diversity, develop collective leadership, achieve performance outcomes, engage effectively, engage with key stakeholder groups and jointly transform the wider business.
What is faciltiation?
A process in which a person acceptable to all members of a group, netural and with no decision-making authority, helps to improve a group’s problem solving and decision making in order to increase effectiveness.
What is mentoring?
Offline help by a more experienced individual willing to share knowledge with someone less experienced in a relationship of mutual trust to help them make significant transitions in kmowledge, work or thinking.
What is counselling?
The process of assisting and guiding clients, especially by a trained person, to resovle especially personal, social or psychological problems and difficulties.
What is mediation?
A dynamic, structured, interactive process where a neutral third party assists disputing parties in resolving conflict through the use of communication and negotiation techniques.
What is resilience?
The process of adapting well in the face of adversity, trauma, tragedy, threats or significant stress.
