7.4 Board cultural markers Flashcards
Give 5 exampples of types of communication in conversation.
Facial expressions Eye contact Tone of voice Pace of speech Frequency of speech Whispering and asides Who speak when and how Gestures Angle of body Clothing Arrival / departure time Interruptions Note taking
The FRC Guidance on Board Effectiveness defines as a healthy culture as one containing which attributes?
honesty openeness respect adaptability reliability recognition acceptance of challenge accountability share purpose
Merchant & Pick (2010) provide examples of negative characteristics of some boards. List 5.
Lack of engagement and “loafing”
Group conformity over challenge
Discuss information that is already known, causing assymetry
Individual concerns are not raised
Group make more extreme decisions than an individual would
Groupthink
Conflict conversations may become personal
Individual directors abuse power
What were the top four issues identified by Korn/Ferry and KPMG (2012) report on “improveing the quality of boardroom conversation”?
1 Dominant personalities
2 Inappropraite allocation of time
3 Lack of preparation for meetings
4 Unhelpful manner of presenting information to the board
