14.6 Facilitator

Question 1

What is facilitation, at its simplest definition?

Answer 1

The process of designing and running a successful meeting.

Question 2

Why is the company secretary an ideal facilitator for board meetings?

Answer 2

They are independent and not responsible for decision making.

Question 3

John Heron identifies 6 facilitation techniques. What are his three “push” techniques?

Answer 3

Prescribing
Informing
Confronting

Question 4

John Heron identifies 6 facilitation techniques. What are his three “pull” techniques?

Answer 4

Being catalytic, cathartic, and supporting

Question 5

John Heron identifies 6 facilitation techniques. What is “prescribing”?

Answer 5

Giving direction, advice and reccomendations.

Question 6

John Heron identifies 6 facilitation techniques. What is “informing”?

Answer 6

Giving information or knowledge.

Question 7

John Heron identifies 6 facilitation techniques. What is “confronting”?

Answer 7

Raising awareness and challenging assumptions.

Question 8

John Heron identifies 6 facilitation techniques. What is “being cathartic”?

Answer 8

Helping release emotions that block progress.

Question 9

John Heron identifies 6 facilitation techniques. What is “being catalytic”?

Answer 9

Intervening to promote expansive and self-directed conversations.

Question 10

John Heron identifies 6 facilitation techniques. What is “being supporting”?

Answer 10

Validating and building self confidence.

Question 11

What do we mean by “contracting” in the context of meetings?

Answer 11

The ground rules established around meeting arrangements.

Question 12

The three areas of contracting, according to Cross, are:

1 P_________ - meeting basics such as start time
2 P___________ - what is and what is not included, or to be shared outside the meeting
3 P__________ - how to groups needs to be to work together

Answer 12

Practicalities
Professional
Psychological

Question 13

What is a process break?

Answer 13

A moment of “time out” during a meeting to review how well a group are working together on their task.

Question 14

What is a “mindful meeting”?

Answer 14

A meeting using mindfulness practices to be more effective.

Question 15

What is the purpose of a “check-in” at the beginning of meetings?

Answer 15

To give everyone an opportunity to speak, and reduce hierarchies.

Question 16

What are the 5 facilitation techniques proposed by Cross?

Answer 16

Contracting / ground rules
Process breaks
Mindful meetings
The check-in
Positivity