14.3 One-to-one coach Flashcards
Over time, the e__________ leadership style tends to outperform the d________ style.
empowering
directive
Which type of leadership is most effective over the long-term?
Empowering leadership (such as coaching)
What was the name of the Google project that found that the best predictor of good leadership was not technical expertise but actually “being a good coach”?
Project Oxygen (2009)
What is Sir John Whitmore’s definition of coaching?
Unlocking a person’s potential to maximise their own performance.
What is the term for the attitude of believing in the positive potential of every individual?
The coaching mindset
Which case study does Cross use as evidence of the benefit of a coaching mindset?
Roger Bannister breaking the 4 minute mile (despite science saying it was not possible)
What did a study of therapists find as the most important attribute for successful therapy?
A good quality of relationship between therapist and client.
How does Timpson ensure a good relationship between its managers and team members?
The Timpson Test , that every manager must pass to stay in their role - series of questions about each member of their team including personal details.
According to research by Buckingham (2016), what is the minimum frequency of team check ins to promote good performance?
Fortnightly
What are Cross’ 5 types of questions for coaches?
Open questions Closed questions Why questions What questions How questions
One useful coaching model is the GROW model. What does “GROW” stand for?
Goal
Reality
Options
Will
The following 7 questions come from which framework?
1 What’s on your mind
2 And what else?
3 What’s the real challenge here for you?
4 What do you want?
5 How can I help?
6 If you are saying yes to this, what are you saying no to?
7 What was most useful to you?
Coaching Habit 7 Questions by Michael Bungay Stanier
