Total Rewards Module 2 - Influencing Employee Behaviour Through a Total Rewards Strategy

Question 1

What are the content theories of motivation?

Answer 1

Maslow’s Hierarchy of Needs
Herzberg’s Two-Factor Theory
Hackman and Oldham’s Job Characteristics Theory

Question 2

What are the process theories of motivation?

Answer 2

Reinforcement Theory
Expectancy Theory
Equity Theory

Question 3

What is Maslow’s Hierarchy of Needs?

Answer 3

Suggests that people strive to satisfy their most basic needs before satisfying their psychological or self fulfillment needs.

Question 4

What is Herberg’s Two-Factor Theory?

Answer 4

Suggests that there are hygiene factors that may lead to job dissatisfaction if they are insufficient (low pay) and motivators that lead to job satisfaction (meaningful work).

Question 5

What is Hackman and Oldham’s Job Characteristics Theory?

Answer 5

This theory suggests employees care more about jobs that give them greater satisfaction through job enrichment factors.

Question 6

What is Reinforcement Theory?

Answer 6

Suggest that employees will repeat certain behaviors if a result of doing so is good things happening to them and vice versa.

Question 7

What is Expectancy Theory?

Answer 7

Suggests employees will work harder if they believe their efforts will lead to the outcomes they desire.

Question 8

What is Equity Theory?

Answer 8

Suggests that employees will be demotivated if they believe the rewards they receive under represent the value they contribute.