Total Rewards Module 1 - Goals and Elements of a Total Reward Strategy

Question 1

What is total rewards?

Answer 1

A cluster of competencies related to the management of rewards within an organization in a manner that maximally supports the execution of organizational strategy.

Question 2

The goal of a total rewards program is to attract, retain, and motivate employees by shaping which behaviors?

Answer 2

Membership, Task, and Organization Citizenship

Question 3

What is memberships behavior?

Answer 3

Candidates want to join you organization and employees want to stay

Question 4

What is task behavior?

Answer 4

Employees do the tasks that are assigned to them

Question 5

What is organization citizenship behavior?

Answer 5

Employees are motivated to support the success of the organization

Question 6

What do intrinsic rewards relate to?

Answer 6

They relate to job content:
Task identity - doing the whole job
Task significance - social value
Skill variety - using many skills
Job autonomy - freedom to act
Job feedback - self monitoring

These are also known as job enrichment

Question 7

What do extrinsic rewards relate to?

Answer 7

They relate to job content:
Direct pay - base pay, performance pay, etc.
Indirect pay - benefits, working conditions, etc.