Organization Effectiveness Module 1 - Organization Culture

Question 1

organization Effectiveness

Answer 1

A cluster of competencies related to using the levers available to HR professionals to maximize the performance of organizations, teams, and individuals within the context of executing the organization’s strategy

Question 2

Organization Culture

Answer 2

Is the organization’s personality, behaviour, relationships and way of life “stable”

Beliefes+ Values= Norms these norms can create symbols and Artifacts, rituals and stories

Question 3

Organization Climate

Answer 3

Frame of mind, emotions, moods and Dynamic

Question 4

Diagnosing Culture can Include

Answer 4

-Observing visible symbols and artifacts
-Holding employees focus groups
-Conducting employee surveys
-examining core behaviours
-decision making
-communication style and
channels
-Reward structures
-looking at organizations structure
-assessing the nature of relationships
-Noting the leadership style

Question 5

Competing Values Examination: CLAN

Answer 5

A personal place like a family (Flexible structure, and internal focus)

Question 6

Competing Values Examination: Adhocracy

Answer 6

A dynamic place entrepreneurial spirit (Flexible Structure and External Focus)

Question 7

Competing Values Examination: Hierarchy

Answer 7

A structured place, Efficient processes ( Stable Structure and Internal Focus)

Question 8

Competing Values Examination: Market

Answer 8

A results oriented place customer driven (External Focus, Stable structure)

Question 9

Keys to successful culture shifts

Answer 9

• clear strategic vision
• top management commitment
• review organization structure, processes, HR PROGRAMS
• Employee socialization
• Positive reinforcement