promotion: social media marketing Flashcards

1
Q

what is social media marketing the use of?

A

social media platforms

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2
Q

what does social media marketing promote?

A

an enterprise’s products (goods and services)

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3
Q

how can social media marketing be done?

A

done using any type of social media that enables users to post and share information

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4
Q

what is the goal of social media marketing?

A

to produce content that users will share with their social network to help a company increase brand exposure and broaden customer reach

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5
Q

social media platforms: facebook
what can an enterprise encourage customers to do?

A

subscribe to their newsfeed and like and share information about the enterprise

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6
Q

social media platforms: youtube
why does many enterprises use youtube?

A

you can post videos to show how a product can be used, novel ideas or how to use the products and adverts for new products

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7
Q

social media platforms: youtube
why can engaging new videos go viral?

A

as users share and subscribe videos

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8
Q

social media platforms: instagram
how can an enterprise encourage customers to do?

A

follow them and post comments.

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9
Q

social media platforms: twitter (X)
what does having a twitter feed enable enterprises to promote?

A

new products to its tollowers uno may retweet it to others

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10
Q

social media platforms: twitter (X)
what can the twitter hashtag be used to promote?

A

product, event or new ideas

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11
Q

what is a geurrilla advertising?

A

these are unconventional tactics
used to promote a brand, product or idea.

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12
Q

what are 5 examples of guerrilla advertising?

A

a flash mob, a midnight walk,
graffiti, street art or an unusual display

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13
Q

why should guerrilla advertising be original?

A

so people want to share it online

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14
Q

what can guerilla advertising be used to promote?

A

brand awareness

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15
Q

limitations:
what does it if it can be time consuming?

A

time-consuming, and therefore costly, to engage the public and get them to like and share posts

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16
Q

limitations:
what can be difficult to measure?

A

the financial success of social media marketing campaigns.

17
Q

limitations:
what could damage the brand reputation?

A

negative feedback posted about the brand or product could be visible to all followers

18
Q

multichannel marketing:
why does many enterprises use a range of different traditional and digital marketing methods?

A

enables the enterprise to help connect with their target customers through all of their favourite channels and therefore
increase brand awareness and
customer engagement.