HCPC Flashcards

1
Q

What things do we need to consider in guideline: Communicate appropriately and effectively

A

polite, listen to their needs, give info in a way they understand, work with colleagues- sharing relevant info

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2
Q

What things do we need to consider in guideline: Promote and protect the interests of service users and carers

A

treat with respect, work in partnership with them and let them make decisions, get consent, challenge discrimination, maintain boundaries

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3
Q

What things do we need to consider in guideline: Work within the limits of your knowledge and skills

A

only do what you’re trained in within your knowledge, refer to others if needed, keep up to date with requirements for your practice, get feedback to improve

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4
Q

What things do we need to consider in guideline: Delegate appropriately

A

Delegate to others with knowledge, skills and experience, you must monitor them

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5
Q

What things do we need to consider in guideline: Respect confidentiality

A

must keep info confidential, you can only disclose if you have permission- the law allows it- it is in the patient or publics best interest

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6
Q

What things do we need to consider in guideline: Manage risk

A

Take reasonable steps to reduce risk, do not allow anything which poses an unacceptable risk, you must stop practicing if your health or judgment is compromised

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7
Q

What things do we need to consider in guideline: Report concerns about safety

A

report concerns about well-being promptly and appropriately, must not prevent people from raising concerns, take appropriate actions to maintain safety, this must be first and foremost before professional loyalty, follow up on concerns

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8
Q

What things do we need to consider in guideline: Be open when things go wrong

A

be open and honest, support people with concerns, must deal with complaints helpfully and honestly

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9
Q

What things do we need to consider in guideline: Be honest and trustworthy

A

maintain trust in profession, honest about skills and quals, declare conflicts of interest, disclose crimes

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10
Q

What things do we need to consider in guideline: Keep records of your work

A

clear, full and accurate records, must be updated promptly, must keep them secure

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