GM'S BIGGEST CHALLENGE Flashcards
1
Q
What do we have to do as a Brand
A
We need to double down down on making sure that our product &. Services resonate with customers, adding products and fill gaps to deliver extraordinary experience that loyalty taken to the next level making sure that you have a constant stream of customers coming thru your doors and we are using technology in a very different way to do things to resonate with customers.
2
Q
Lagged performer
A
That’s the transformation of taking your hotel from a lagged performer to a champion.Now best performer/ don’t become complacent:
