Chapter 9 Flashcards
What are 5 HRM functions
- Staffing
- Human resource development
- Compensation and benefits
- Safety and health
- Employee & labor relations
What are functions of planning and selection
- Forecasting and planning
- Job analysis and description
- Recruitment and screening
- Testing and interviewing
What is screening
Short listing
What is HRIS
Human resource information system is used to make decisions about human resources. This is responsibility of HR department.
What are functions of measuring performance and employee development
- Performance appraisal
- Analyze training needs
- Training programs
- Evaluating program effectiveness
- Career counseling and development
What is collective bargaining
When union/group deal with management for some purpose is called collective bargaining. It is also important HR function.
What are functions of uncovering and resolving employee problems
- Accessing employee stress
- Employee motivation systems
What are EAP’s
(EAP)Employee assistance programs
How HR works in small, medium and large size organization
In small one person perform different management including HR. In medium HR manage itself is a HR department and in large organization there is proper HR department.
What are 3 areas of connection between HR manager and operations manager
- Specific services
- Advice
- Coordination
What influence the practices of HR
- External/macro level influences
- Internal/micro level influences
What are External/macro level influences on HR
Economy state Competition for product and labor market Government laws, rules Characteristics of labor force Technology
What are Internal/micro level influences
Unions
Characteristics of HR activities
Attitude of managers
