Chapter 21 Flashcards
What are 3 steps of socialization
- Prearrival
- Encounter
- Metamorphosis
What is prearrival
A person seeks information for an organization before joining
What is encounter phase
2 things are in encounter phase
1. Expectations
2. Reality
People have expectations and there is reality of organization
What are 2 outcomes of expectation and reality in encounter step
- Detachment (leave company)
2. Affirmation (continue work)
What is Metamorphosis step
Work out on problems of expectations and reality
What are parts of orientation
- Introduction
- Job duties
- Organization issues
- Probation period
- Overview of production process
- Company policies and rules
- Disciplinary rules
- Employee handbook
- Safety procedures
- Pay scales and pay days
- Vacations
- Rest break
- Training and education benefits
- Counseling
- Housing facilities
- Insurance
- Retirement program
- Employer-provided services for employees
- Rehabilitation program
Can probation period be increased
Yes
What is training
A process whereby people acquire capabilities to aid in the achievement of organizational goals
What is development
All efforts to provide employee with the abilities the organizations will need in the future.
What is learning organization
In business management, a learning organization is a company that facilitates the learning of its members and continuously transforms itself.
